Parks Ford of Wesley Chapel

Great internet buying experience! I have bought many sports cars and hot hatches over the years. I requested info online at www.ford.com from several dealers for a 2018 Focus.RS LE. I have bought many sports cars and hot hatches over the years. I requested info online at www.ford.com from several dealers for a 2018 Focus.RS LE. I was cross shopping Subaru and Audi for a year end deal (on whim.). I requested communication by email only. Monday AM my cell phone blew up! Robert Vido was the only person who respected my request. We worked out a sales price via text. Once I drove the RS I was hooked. One counter offer for my trade and we had a fair deal. Easiest and fastest purchase yet. Very happy with my experience. More

did not take long thank to Robert Vido for his help I could have done this without him this is the fourth car I have done with him . I call him and he always know wha thank to Robert Vido for his help I could have done this without him this is the fourth car I have done with him . I call him and he always know what I need Thank You Robert.... you have become a son to me. More

Unpleasant customer service Will not recommend dealership. Saw a car advertised on car gurus Husband drive 162 miles round trip to be told vehicle was not there on 12/15. I then Will not recommend dealership. Saw a car advertised on car gurus Husband drive 162 miles round trip to be told vehicle was not there on 12/15. I then contacted web person and she assured me that it was at a sister dealership and would be back on Wealey Chapel property on Monday 12/18. I contacted web person and also spoke with salesman who assured me vehicle was there. I asked that the vehicle be detailed for purchase and he said it was and that it would be again when finalized. I made a appt with salesman to be there at 1:00pm on 12/18 as I am again driving 164 miles round trip. At 12:53 was told vehicle just sold I was literally 2 minutes away. No one had the decency to contact me to say that they may have a sale pending as this s sale was completed by the time I arrived angryand mad at dealership before 1:00pm. Manager told me he can't hold vehicles why make appts then. Just proved that they were more concerned about the almighty dollar and not customer service. My husband was ready to purchase said vehicle on that Friday 12/15 had they had it at Wesley Chapel and never offered the whereabouts the vehicle actually was at supposedly sister dealership More

Excellent Customer Service I brought my 2017 Ford Edge in for a scheduled maintenance check. Brett Rumford was extremely knowledgeable and he answered all my questions to my sat I brought my 2017 Ford Edge in for a scheduled maintenance check. Brett Rumford was extremely knowledgeable and he answered all my questions to my satisfaction. He was friendly and professional. My SUV was serviced in less time than I was told; needless to say, I was pleased! More

Extremely satisfied with dealership and vehicle I purchased a new Ford Fusion, and I am extremely satisfied with my new vehicle. My treatment as Parks Ford was fantastic. A big shout out to the in I purchased a new Ford Fusion, and I am extremely satisfied with my new vehicle. My treatment as Parks Ford was fantastic. A big shout out to the internet sales manger, Robert Vido and the finance manger, Paul Stokes. Also, the vehicle exceed all of my expectations. Ford has done a great job with the Fusion. More

Customer Service Salesmen Tim McNab was great. I was going back and forth all week trying to decide what Explorer I wanted. Tim stayed in contact with me, thru text n Salesmen Tim McNab was great. I was going back and forth all week trying to decide what Explorer I wanted. Tim stayed in contact with me, thru text never giving up and was determine to gain my business. Because he kept in touch with me I walked in to Wesley Chapel Ford and Tim met me there on his day off, and I purchased my Explorer. Thanks Tim for your patience and understanding More

Easy straight forward experience. Had been searching several months for a new Ford truck and could not find what I wanted. Went on to my Suncoast Schools Federal Credit Union website a Had been searching several months for a new Ford truck and could not find what I wanted. Went on to my Suncoast Schools Federal Credit Union website and found a link where they will assist in your purchase of your next vehicle. Entered a little info and within 15 minutes got a call from Will Bozeman. I talked to him for a few minutes explaining what I was looking for and he said he would see what he could find. Later that day I received an email with the description and picture of a truck that met my criteria. Called Will up and met him later that evening to discuss details. The truck was in Georgia and Will picked it up and they delivered it 3 days later. The financing and warranty part of the process was straight forward and informative. At no time during this entire experience did we feel pressured in any way. This was the easiest and best experience we have ever had in the purchase of a vehicle. We greatly appreciate the straight forward and no hassle approach in our purchase. The Smiths. More

Excellent service Impeccable service, good inventory, I recommend this dealer so far.. we had Visit many car dealers none of them was good. On park ford we had a good Impeccable service, good inventory, I recommend this dealer so far.. we had Visit many car dealers none of them was good. On park ford we had a good experience, paperwork was done quick and easy. More

Hassle free buying experience. I purchased a truck with assistance from Tim Macnab in sales. Tim located truck package I was looking for and had it at dealership within days. Carl I purchased a truck with assistance from Tim Macnab in sales. Tim located truck package I was looking for and had it at dealership within days. Carlos Gonzalez in finance very helpful in locating all incentive money. Received a fair trade in value. I would buy here again. More