Parks Chevrolet Richmond

Royal Chevrolet is TOP Notch, with awesome Employees!! My husband and I came to Royal, looking to trade in his 2013 Equinox with 187,000.00 miles on it,and to purchase a new 2018 Equinox. Our salesman was My husband and I came to Royal, looking to trade in his 2013 Equinox with 187,000.00 miles on it,and to purchase a new 2018 Equinox. Our salesman was Brandon Fleetwood, he was easy to talk to, answered all our questions, very professional and very knowledgable. We test drove several cars , and decided on the one that we wanted. We were very pleased with the whole buying experience and Royal Chevrolet. We also want to mention, Michael Zarembo, who was a pleasure to work with and very helpful ,we also want to thank Jason Foster and Bob Moore, who were helpful in answering some questions. Great job to all !!!! More

Great folks at Royal Chevrolet! Folks at Royal Chevrolet were easy to work with and understood the value of my time. They listened to my needs and help us make the right decision. Go Folks at Royal Chevrolet were easy to work with and understood the value of my time. They listened to my needs and help us make the right decision. Good folks. More

I was treated excellent Excellent customer service from beginning to end. Worked with me while I was looking online, then found the truck that I wanted before I arrived in t Excellent customer service from beginning to end. Worked with me while I was looking online, then found the truck that I wanted before I arrived in town. Had the truck waiting on me when I arrived, fueled and ready to go. More

A great car buying experience! Winston was a pleasure to work with - very patient, and knowledgeable, answered all my questions to the point I was comfortable with my purchase. He w Winston was a pleasure to work with - very patient, and knowledgeable, answered all my questions to the point I was comfortable with my purchase. He went the extra mile to explain all the features of the car, and even the mobile app, and rewards programs. His follow up was fantastic! I will never go any place else! More

Parents of a 3 year old and a 7 month old (very good exp) We came here to check out one used car, but after we expressed our doubts on that one, we were talked to about another used car that might fit into wh We came here to check out one used car, but after we expressed our doubts on that one, we were talked to about another used car that might fit into what we were looking for (on a tight budget, with 2 kids); we were then even allowed to take the car overnight so as to help us not feel rushed (bedtime was approaching). We went back the next day - and the entire buying process was easy, the staff was helpful and courteous, and I highly recommend. More

Great I had a Great experience with the company! Bill carchman was a joy to work with! Definitely will recommend him to family and friends! Thank you so muc I had a Great experience with the company! Bill carchman was a joy to work with! Definitely will recommend him to family and friends! Thank you so much! More

Great experience buying my Silverado 1500 Brandon did a great job helping me find the exact Silverado I was looking for. He was patient with me through the buying process and was not pushy lik Brandon did a great job helping me find the exact Silverado I was looking for. He was patient with me through the buying process and was not pushy like you see at many other dealerships. More

Royal is my go to Chevy place. I'm a return customer from 400 miles away in NJ that is willing to make that trip just to deal with Bob Moore and Winston mugford. There are plenty of I'm a return customer from 400 miles away in NJ that is willing to make that trip just to deal with Bob Moore and Winston mugford. There are plenty of Chevy dealerships in between but I haven't had a more satisfying experience any other place. They are helpful, attentive, courteous, knowledgeable and very price competitive. I was kept informed on the status of my vehicle beforehand from the factory and always accommodated. They know how to follow up after the sale to make sure I'm happy. I left a deposit with them for my next purchase as I left the lot with the one I just bought. How many times did that happen? Bob and Winston deserve special recognition for their professional manner and their outstanding accommodating responsiveness. They are a credit not only to the Royal organization but even more importantly to the entire brand that makes Chevrolet worthy of respect, trust and regard. More

18 Tahoe Purchase Everyone we dealt with was knowledgeable, friendly, and went out of their way to satisfy our requirements. We will be recommending this dealership to Everyone we dealt with was knowledgeable, friendly, and went out of their way to satisfy our requirements. We will be recommending this dealership to others! More

Great Experience! My experience was great from start to finish! I did walk in already knowing what vehicle I was interested my associate didn't have to really look too My experience was great from start to finish! I did walk in already knowing what vehicle I was interested my associate didn't have to really look too hard. My associate Winston and the sales manager Bob were excellent to deal with. They took my 2 trades and sold me a brand new Suburban. Couldn't be happier! More