Parks Chevrolet Richmond

Bill Carchman was amazingly wonderful! My expiernece at Royal Cheverolet was very pleasant.This is the 4th new Malibu i have purched in the last 25 years. Bill carchman made me fell most we My expiernece at Royal Cheverolet was very pleasant.This is the 4th new Malibu i have purched in the last 25 years. Bill carchman made me fell most welcome and he had the patience of Job. He wasn't pushy. I felt comfident he was looking to get me a car that I would be happy with. More

Great Sales, Service, Finance and Management at this dealer! Everyone went above and beyond limits to help me get into a new 2018 Chevy Silverado. It didn't stop there but continued weeks after the sale with any Everyone went above and beyond limits to help me get into a new 2018 Chevy Silverado. It didn't stop there but continued weeks after the sale with any help I needed with any issue. This is what CUSTOMER SERVICE is all about and should be at every dealer but Royal has it in Spades ! Thank You again, Bill, Michelle, Anthony, John, and Jason for all your help and all those at the collision center as well, Frank Knisley More

Great experience I was in and out very quickly Michelle was able to help me and got me in a new car. Great rates. Could not be more impressed. I was under the impressi I was in and out very quickly Michelle was able to help me and got me in a new car. Great rates. Could not be more impressed. I was under the impression I would never be able to finance a car since I have bad credit, but they really work with you. Highly recommend More

Royal Chevrolet is TOP Notch, with awesome Employees!! My husband and I came to Royal, looking to trade in his 2013 Equinox with 187,000.00 miles on it,and to purchase a new 2018 Equinox. Our salesman was My husband and I came to Royal, looking to trade in his 2013 Equinox with 187,000.00 miles on it,and to purchase a new 2018 Equinox. Our salesman was Brandon Fleetwood, he was easy to talk to, answered all our questions, very professional and very knowledgable. We test drove several cars , and decided on the one that we wanted. We were very pleased with the whole buying experience and Royal Chevrolet. We also want to mention, Michael Zarembo, who was a pleasure to work with and very helpful ,we also want to thank Jason Foster and Bob Moore, who were helpful in answering some questions. Great job to all !!!! More

Great folks at Royal Chevrolet! Folks at Royal Chevrolet were easy to work with and understood the value of my time. They listened to my needs and help us make the right decision. Go Folks at Royal Chevrolet were easy to work with and understood the value of my time. They listened to my needs and help us make the right decision. Good folks. More

I was treated excellent Excellent customer service from beginning to end. Worked with me while I was looking online, then found the truck that I wanted before I arrived in t Excellent customer service from beginning to end. Worked with me while I was looking online, then found the truck that I wanted before I arrived in town. Had the truck waiting on me when I arrived, fueled and ready to go. More

A great car buying experience! Winston was a pleasure to work with - very patient, and knowledgeable, answered all my questions to the point I was comfortable with my purchase. He w Winston was a pleasure to work with - very patient, and knowledgeable, answered all my questions to the point I was comfortable with my purchase. He went the extra mile to explain all the features of the car, and even the mobile app, and rewards programs. His follow up was fantastic! I will never go any place else! More

Parents of a 3 year old and a 7 month old (very good exp) We came here to check out one used car, but after we expressed our doubts on that one, we were talked to about another used car that might fit into wh We came here to check out one used car, but after we expressed our doubts on that one, we were talked to about another used car that might fit into what we were looking for (on a tight budget, with 2 kids); we were then even allowed to take the car overnight so as to help us not feel rushed (bedtime was approaching). We went back the next day - and the entire buying process was easy, the staff was helpful and courteous, and I highly recommend. More

Great I had a Great experience with the company! Bill carchman was a joy to work with! Definitely will recommend him to family and friends! Thank you so muc I had a Great experience with the company! Bill carchman was a joy to work with! Definitely will recommend him to family and friends! Thank you so much! More

Great experience buying my Silverado 1500 Brandon did a great job helping me find the exact Silverado I was looking for. He was patient with me through the buying process and was not pushy lik Brandon did a great job helping me find the exact Silverado I was looking for. He was patient with me through the buying process and was not pushy like you see at many other dealerships. More