Parks Chevrolet Richmond

Quick and easy Getting my car was very fast and simple. They didn’t make a fuss and we’re very kind. 10/10 would recommend Bill for a car dealer. Getting my car was very fast and simple. They didn’t make a fuss and we’re very kind. 10/10 would recommend Bill for a car dealer. More

Great car buying experience We had a great experience at Royal Chevrolet. We called ahead to make sure the car we wanted to see was still available. As soon as we got to the deal We had a great experience at Royal Chevrolet. We called ahead to make sure the car we wanted to see was still available. As soon as we got to the dealership, they had the car ready for us to see and test drive. They were very patient and gave us time to discuss in private what we wanted to do. As soon as we made our decision to buy they got us taken care of. We had our 2-year old son with us and they were very patient and accommodating when we were not able to sit still with him during the whole process. They would come to us, wherever we were wandering around the dealership, rather than expecting us to stay seated at a desk. As the process came to an end, they tried very hard to get us out quickly as we had missed lunch and had a tired, hungry toddler on our hands. Everyone was great about answering our questions and explaining things to us in an easy-to-understand manner. It was an overall great experience. More

Didn’t need a new car but My husband and I went looking just to see if they had what we were looking for ( new Equinox with a sunroof). We really didn’t NEED a new car but want My husband and I went looking just to see if they had what we were looking for ( new Equinox with a sunroof). We really didn’t NEED a new car but wanted an upgrade. The sales man did a great job of helping us and even when we were unsure if we were going to get the one with all the bells and whistles, tried to find us another option. In the end we wound up getting the premier model. Good price, great customer service. More

Michelle is awesome. I was nervous about buying a ten year old Jeep Wrangler. It is my dream car. Royal stood behind it! They sold me an awesome 10 year old car with 71, I was nervous about buying a ten year old Jeep Wrangler. It is my dream car. Royal stood behind it! They sold me an awesome 10 year old car with 71,000 miles at a super fair price! I am thrilled. I highly recommend them. More

Top Notch Service Mr. Carchman provided us excellent customer service. He took the time answer all our questions. Unlike, another Chevrolet dealership, Mr. Carchman r Mr. Carchman provided us excellent customer service. He took the time answer all our questions. Unlike, another Chevrolet dealership, Mr. Carchman returned our inquiry about purchasing a 2019 Chevrolet 2500 Pick-up truck. We are very satisfied with our purchase and to know that our saleman went the extra mile to ensure our satisfaction. It was a pleasure. More

First time buyer!! Bill Carchman was incredibly helpful and friendly. I really appreciate the time and effort he took on working with me with the purchase of my car. Mad Bill Carchman was incredibly helpful and friendly. I really appreciate the time and effort he took on working with me with the purchase of my car. Made this whole experience a lot less frightening. More

Great Job! Bill Carchman did a fantastic job handling all my questions and needs; from initiall contact all the way through delivery. I will be sure to recomme Bill Carchman did a fantastic job handling all my questions and needs; from initiall contact all the way through delivery. I will be sure to recommend Bill in the future. More

Great experience Michelle and Blair were easy to work with and went out of their way to locate the perfect truck, bring it to RVA & develop a phenomenal deal. Michelle and Blair were easy to work with and went out of their way to locate the perfect truck, bring it to RVA & develop a phenomenal deal. More

Great Experience! I recently bought a used vehicle from Royal Chevrolet. The overall experience was great and I highly recommend them. It is hard to say that about mo I recently bought a used vehicle from Royal Chevrolet. The overall experience was great and I highly recommend them. It is hard to say that about most dealerships these days. My salesman, Craig Richardson, was awesome, even when I had second thoughts and concerns with taking on additional debt. I appreciate them being a little flexible on my trade as well. More

Excellent service We were more than, pleased, With our most recent purchase of a 2019 Chevrolet Silverado from Royall Chevrolet. The sales lady, should be commended fo We were more than, pleased, With our most recent purchase of a 2019 Chevrolet Silverado from Royall Chevrolet. The sales lady, should be commended for her kindness, understanding, product knowledge, and her willingness to go the extra mile to help us. She work with me, through this process. I really appreciate the time she took to make sure that everything was to my satisfaction, and it was. This purchase makes my fourth new Chevrolet Silverado, LTZ, from Royall Chevrolet. And based on this most recent sale, this process should continue. Thank you very much, from Russ and Janice. More