Parks Chevrolet Richmond

Great Experience I'm a first-time car buyer and everyone walked me through every step of the process and made everything much less overwhelming. I was also in need of I'm a first-time car buyer and everyone walked me through every step of the process and made everything much less overwhelming. I was also in need of something fast and everything at Royal Chevrolet was extremely efficient with quick turn-around times. Winston was informative, honest, kind, and extremely helpful throughout the process. I would definitely recommend Royal Chevrolet to friends and family! More

Outstanding experience! Winston Mugford and Michael Zaremba made my SUV shopping experience a total pleasure. They answered all of my questions, they were patient, knowledga Winston Mugford and Michael Zaremba made my SUV shopping experience a total pleasure. They answered all of my questions, they were patient, knowledgable and friendly. The dealership had a large inventory to choose from. I will definitely go back to Royal Chevy whenever I'm shopping for my next vehicle after having such a nice experience doing a deal last week. More

Unconditional 5 stars Our experience at Royal was largely an interaction with Mr. Winston Mugford. He carefully walked us through every phase of the new car purchase, patie Our experience at Royal was largely an interaction with Mr. Winston Mugford. He carefully walked us through every phase of the new car purchase, patiently I must add. He clearly outlined all of the necessary forms and never rushed any phase of the purchase. He's really easy to work with! Prior to arrival, Mr. Mugford contacted me to determine the terms of sale without any obnoxious selling pressure. He followed up at my convenience and delivered every promise in a timely manner. More

Quick and easy Getting my car was very fast and simple. They didn’t make a fuss and we’re very kind. 10/10 would recommend Bill for a car dealer. Getting my car was very fast and simple. They didn’t make a fuss and we’re very kind. 10/10 would recommend Bill for a car dealer. More

Great car buying experience We had a great experience at Royal Chevrolet. We called ahead to make sure the car we wanted to see was still available. As soon as we got to the deal We had a great experience at Royal Chevrolet. We called ahead to make sure the car we wanted to see was still available. As soon as we got to the dealership, they had the car ready for us to see and test drive. They were very patient and gave us time to discuss in private what we wanted to do. As soon as we made our decision to buy they got us taken care of. We had our 2-year old son with us and they were very patient and accommodating when we were not able to sit still with him during the whole process. They would come to us, wherever we were wandering around the dealership, rather than expecting us to stay seated at a desk. As the process came to an end, they tried very hard to get us out quickly as we had missed lunch and had a tired, hungry toddler on our hands. Everyone was great about answering our questions and explaining things to us in an easy-to-understand manner. It was an overall great experience. More

Didn’t need a new car but My husband and I went looking just to see if they had what we were looking for ( new Equinox with a sunroof). We really didn’t NEED a new car but want My husband and I went looking just to see if they had what we were looking for ( new Equinox with a sunroof). We really didn’t NEED a new car but wanted an upgrade. The sales man did a great job of helping us and even when we were unsure if we were going to get the one with all the bells and whistles, tried to find us another option. In the end we wound up getting the premier model. Good price, great customer service. More

Michelle is awesome. I was nervous about buying a ten year old Jeep Wrangler. It is my dream car. Royal stood behind it! They sold me an awesome 10 year old car with 71, I was nervous about buying a ten year old Jeep Wrangler. It is my dream car. Royal stood behind it! They sold me an awesome 10 year old car with 71,000 miles at a super fair price! I am thrilled. I highly recommend them. More

Top Notch Service Mr. Carchman provided us excellent customer service. He took the time answer all our questions. Unlike, another Chevrolet dealership, Mr. Carchman r Mr. Carchman provided us excellent customer service. He took the time answer all our questions. Unlike, another Chevrolet dealership, Mr. Carchman returned our inquiry about purchasing a 2019 Chevrolet 2500 Pick-up truck. We are very satisfied with our purchase and to know that our saleman went the extra mile to ensure our satisfaction. It was a pleasure. More

First time buyer!! Bill Carchman was incredibly helpful and friendly. I really appreciate the time and effort he took on working with me with the purchase of my car. Mad Bill Carchman was incredibly helpful and friendly. I really appreciate the time and effort he took on working with me with the purchase of my car. Made this whole experience a lot less frightening. More

Great Job! Bill Carchman did a fantastic job handling all my questions and needs; from initiall contact all the way through delivery. I will be sure to recomme Bill Carchman did a fantastic job handling all my questions and needs; from initiall contact all the way through delivery. I will be sure to recommend Bill in the future. More