Parks Chevrolet Richmond

I had a great experience at Royal Chevrolet while buying a 2013 Camaro Convertible. Michael Yates first contacted me, and invited me to come down, but was unable to interest me on the type of cars that was a 2013 Camaro Convertible. Michael Yates first contacted me, and invited me to come down, but was unable to interest me on the type of cars that was on the lot. It was a couple weeks before I came down and only did so after a deal fell thru at Heritage Chevrolet over the trade in value of $16,000 for my 2012 Camaro Coupe. I was in touch with Country Chevrolet, and another local dealer in Richmond, and on the way to see them when Gabe Cooper called. He had emailed me that morning so I did not hesitate asking him what he could do for me. Gabe flat out said he would get me the car I wanted, so we changed direction and arrived 45min later. After a warm greeting from Gabe, a price range was discussed. Gabe went to work finding me a car, he also offered to appraise my car. Gabe found a car that was in line with my budget and provided me and my wife a test drive in a comparable car. I was not able to test drive a convertible, but I was comfortable concluding a deal that day. The trade-in value of $18,000 was reasonable, but not as much as I was going to get by selling to a friend. At that time I really wanted to just say okay lets do it but $1,000 for waiting a week till my friend was able to buy my 2012 was on my mind and I told Gabe we would have to wait. Gabe said he understood, but asked me to speak with Bob the sales manager first before I left. Bob was very nice, so I said to him that I really wanted to make the deal that day, but just couldn't. We all laughed when he asked if we could meet in the middle with the price of my trade-in, so we returned to Gabe's office After doing all the paperwork with Dino we left and was very happy on the purchase. Gabe had said the car would arrive within 2 days from a nearby dealer, and would he call my wife to pick up since I would be out of town. Now is when Gabe really came thru because the car I bought was not available on Monday, as it turned out it was a special order and was promised to another customer at the nearby dealer. Gabe notified me, and went to work finding me a comparable car. Two hours later he had one in Delaware that was slightly more expensive due to a dual mode exhaust option, He said that Bob would still give me the same price if I would buy it. Although all the paperwork would have to be redone he would get the car on the lot before I signed them. We were able to pick up the car two days later. Gabe, Luke, Dino, Bob, and Mike all made it a smooth transaction. Gabe has made several much welcome calls inquiring about our new car experience and I always told him we love it,and get lots of complements. Thanks again, Robert, and Mary Bagwell More

When I arrived at the dealership, I was greeted by Andre Mooris who whas friendly, helpful, and not pushy or "sales aggressive". He processed my vehicle interests and budgetary parameters and was able to m Mooris who whas friendly, helpful, and not pushy or "sales aggressive". He processed my vehicle interests and budgetary parameters and was able to meet all of those expectations in the vehicle that orginally made me stop into the dealership. I found the vehicle on-line in the dealer's website inventory, and found the site to be very user friendly and satisfactory. All of the individuals I dealt with at the dealership treated me with professionalism, respect, and presented a positive attitude, which I had not received from some other competing dealers. I would recommend this dealership to others at any time! More

Easy to work with and great service. Would definitely recommend for new or used purchase . I will return for the next purchase. Thanks for all the help! recommend for new or used purchase . I will return for the next purchase. Thanks for all the help! More

We came out to see a GMC truck and met Roland who was the Sales Consultant that took us for a test drive. He was very informative, friendly with no pressure at all .We finalized the sale with George the Sales Consultant that took us for a test drive. He was very informative, friendly with no pressure at all .We finalized the sale with George Byrnes Sales Manager who made it pleasant and took care of any concerns after the sale. We would recommend Royal Chevrolet and come back should we need need another vehicle. Jim and Dolores Welch More

I found the sales staff to be most helpful in our new vehicle purchase. Luke Reid was able to get us a great loan rate from a local bank and saved me about $1200 in interest over the course of my loan. vehicle purchase. Luke Reid was able to get us a great loan rate from a local bank and saved me about $1200 in interest over the course of my loan. The vehicle pricing was also good. Overall, it was a good experience. More

I thought I had a problem with the thermostat on my Colorado pick-up. I had brought my truck in for service. Vince Lepore said he and the technicians could do the state inspection and see if there was Colorado pick-up. I had brought my truck in for service. Vince Lepore said he and the technicians could do the state inspection and see if there was anything wrong with my truck that needed repair. The mechanic could find nothing wrong with my Colorado and I paid the $16.00 State Inspection fee and my truck was inspected! What a bargain. I got expert diagnostics on my truck for a very small price. I know that State Of Virginia sets the price for state inspections. However, I know that Royal Chevrolet was looking out for me and for my Chevy truck. If and when the thermostat does fail on my truck, or anything else for that matter, I know that Vince Lepore and your wonderful service staff will be there for me and for my Colorado. Thanks, Jonathan M. Murdoch-Kitt More

Warren and the whole Royal team were an absolute delight to work with. They answered every and all questions throughout the buying process completely. The buying experience with Royal was incredibly easy an to work with. They answered every and all questions throughout the buying process completely. The buying experience with Royal was incredibly easy and they actually made it a lot of fun. I highly recommend using Royal for all your car buying needs! More

I was more than pleased with my experience at Royal Chevrolet. Ron was extremely helpful and supportive of my decisions throughout the process of finding and buying my new car. He kept all of his prom Chevrolet. Ron was extremely helpful and supportive of my decisions throughout the process of finding and buying my new car. He kept all of his promises, and made me feel special about my car buying experience. More

I had done a lot of research on the vehicle I wanted. Royal Chevrolet was the most convenient GM dealer to me. I found everyone to be very freindly and welcoming. My sales representative, Tony Quarles, w Royal Chevrolet was the most convenient GM dealer to me. I found everyone to be very freindly and welcoming. My sales representative, Tony Quarles, was actually very fun to work with. I have bought many vehicles in my life time, but I have never enjoyed it any more, than my puchasing a 2013 Spark from Tony and the warm folks at Royal Chevrolet. More

Simply put, Royal Ford runs a "no xx" shop. In particular, my salesman, Gabe Cooper, did not strike me as the stereotypical sleazy used car salesman everyone shudders thinking about. He was very k particular, my salesman, Gabe Cooper, did not strike me as the stereotypical sleazy used car salesman everyone shudders thinking about. He was very knowledgeable, friendly, and genuinely did everything he could to get the right car at the right price. I would recommend Gabe and Royal Ford 10/10 times. More