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Parks Chevrolet Richmond

Richmond, VA

4.0
666 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 666 reviews

January 03, 2014

Our recent experience with purchasing a new Silverado from Royal Chevrolet has been exceptional. We received an initial quote from Mike Yates, Royal's internet sales manger. Upon arrival at the dealersh More

by cfpurdin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked primarily with Gabe Cooper , Michael Yates, Dino Capocelli
December 23, 2013

Great, friendly and fast service and great workmanship in the company!!!!!!! Very friendly atmosphere, no pressure to buy anything. The associates treat you like family and i will never take my 2012 Chevy Ma More

by madbostons2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun in the Service Dept.
December 17, 2013

Thank you guys for getting my favorite car and selling it to me for a good price. You are the best, and I will definitely refer you to my friends. More

by 20Esra02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan M. Sears
November 26, 2013

Steve Castillo was a pleasure to work with and kept me informed throughout the whole process. He worked hard to find the bench seat that I wanted so I could haul my dog "Maggie" around. This is the 7th au More

by jaynichols
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Castillo
November 08, 2013

I had a great experience with Royal. I found the team was very knowledgeable and very courteous. The handled every aspect of the transaction perfectly and I would recommend Royal to anyone looking for a More

by wwreynolds4957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Luke Reid
November 06, 2013

I have been purchasing new GM cars since 1962. The recent purchase from Royal Chevrolet and Mike Dingess was the best experience of any other in all those years. Mike was very knowledgeable of the various Ch More

by GRD23024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dingess, Luke Reid
October 30, 2013

Norris exceeded my expectations. Not only did he work with me to find a car to best meet my needs and provided great customer service but he also gave me valuable advice and guidance. More

by Shameera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norris Langston
October 29, 2013

The wait for the approval was very long. Our salesman Andre was apologetic about this. The men in parts and service were very friendly and helpful. We came from our home with a pre approval letter and we More

by kweeler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the men in the service and parts department were friendly, Michael Yates, Bob Moore, Luke Reid
October 23, 2013

Purchasing a vehicle from Royal Chevrolet basically over the phone with Bob Moore was a great case for excellent customer service. He kept me abreast of the progress of the manufactoring of my car thru emai More

by JSwingos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Del Mugford, Bob Moore
October 18, 2013

I cant say anything bad about this dealership. From the time I pulled up in my 08 impala to driving away in my 2013 Malibu. I was greeted by Mr. Bill Perkins. He was a outstanding salesman this entire time More

by Krystle6212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill perkins
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