Parks Chevrolet Richmond

Mr. Wayne Church I Dulanie Queen and Keith Cherry, Mr. Church was a excellent sales Person, We could not believe he was only there for under 30 days, he deliver us exa I Dulanie Queen and Keith Cherry, Mr. Church was a excellent sales Person, We could not believe he was only there for under 30 days, he deliver us exactly what we wanted, nothing more nothing less, It give me such honer to refer him to some one really soon. Our experience there was Great and can't wait to pay this car off and come back for another. The other Sales and Manger there were really friendly, a great and satisfying Deal ship to get the perfect Car. Thanks again and again from Keith Cherry who will enjoy the car and Dulanie Queen who will enjoy Mr. Cherry having just what he wanted from Mr. Church again a Great Sale's Person. Thanks Dulanie Queen More

Customer for life!! My husband and I are the new proud owners of a 2014 Chevrolet Traverse. I would like to take this time to recognize the man whom helped make this poss My husband and I are the new proud owners of a 2014 Chevrolet Traverse. I would like to take this time to recognize the man whom helped make this possible. Mr. Ron Carter, was introduced to me after putting my mother in a brand new 2014 Impala. Upon meeting Mr. Carter, I heard outstanding things. After our first conversation he made me believe what I thought was impossible very possible. He handled my needs with urgency and care. He gave me exactly what I wanted and would not give up until I walked away with just that. His outstanding customer service is what made me say “yes to the car”. Please salute him and value all of your great employees. They are the face of your business. He has truly gained a customer for life!! Crystal Hayes More

Review of Mike Dingess Dear Sir or Madam, Mike Dingess was a an exceptional sales person exhibiting great leadership skills. He was very friendly, efficient and helpful. Hi Dear Sir or Madam, Mike Dingess was a an exceptional sales person exhibiting great leadership skills. He was very friendly, efficient and helpful. His kind mannerism and approachable demeanor made my purchasing experience pleasant and memorable. I would not mind coming back to make my next purchase from him personally. Although there were seemingly some hitches, he remained patient and that kept me( the customer) calm. He greeted us with a warm reception and I left feeling extremely happy about my new purchase as I was able to drive off the lot. Thank you Mike and keep up the great and diligent work! More

Parker is the best So i'm a bit late but better late than ever, so where to begin. I got a phone call to come in to get a car I told Parker i wasnt interested and he sai So i'm a bit late but better late than ever, so where to begin. I got a phone call to come in to get a car I told Parker i wasnt interested and he said I promise you I will get you in something today.. I had my doubts but I said what the xxxx why not lets give it a try. I went in very discouraged and no hope at all. Let me tell you Parker did his xxxx hardest and I left that lot with not only a car but a brand new 2014 Chevy Cruze candy red color the car that i picked out not something I had to settle for. If Parker could get me in a car he can do the same for you I have very bad credit... Thanks Parker.. I love you and my new car I More

Great service Tuck Hairston was early on the job and won my business. He was extremely friendly, helpful, knowledgeable, and won my trust, as did Bobby Moody. Tuck Hairston was early on the job and won my business. He was extremely friendly, helpful, knowledgeable, and won my trust, as did Bobby Moody. More

Amazing Experience! We are so fortunate to have found our Chevy Suburban at Royal Chevrolet! Michelle Sharpe went above and beyond to help us purchase our new vehicle! We are so fortunate to have found our Chevy Suburban at Royal Chevrolet! Michelle Sharpe went above and beyond to help us purchase our new vehicle! Thank you! The Hart Family More

Great Experience at Royal! Had a great experience at Royal. I was able to locate the car I wanted on their website, schedule a test drive and purchase it all in one afternoon. Had a great experience at Royal. I was able to locate the car I wanted on their website, schedule a test drive and purchase it all in one afternoon. They were very accommodating, friendly and made me as if I was the only customer there. Parker Smith has great interpersonal skills, and it is apparent that he is very customer focused. He was very professional and kept me informed throughout the entire process. Luke Reid in Finance was also very helpful in closing the deal. This is the second vehicle we have purchased at Royal, and we will definitely be a return customer. Thanks to Parker and the entire Royal team for such a great experience! More

Great Service and Great Car. I visited Royal Chevrolet on April 14th. in the need of a car. I was referred to talk to Norris Langston. and from the time that I meet him he made me I visited Royal Chevrolet on April 14th. in the need of a car. I was referred to talk to Norris Langston. and from the time that I meet him he made me and my wife feel very welcome. After having had may unwelcoming expericence at other dealership. Mr. Langston mad sure that he was going to give me a good deal on a nice reliable Car. and i ending up get a 2012 Chevy Malibu LTZ. and i can't more then happy. with this car. and i would recommend anyone that is looking at a good vehicle to Royal Chevrolet. and talk to the team there. you will be making a good investment. More

Great Service!!!! Got me into a great running vehicle. The best car buying experience I have had thus far. Special Thanks to Parker Smith and Michael Yates! Got me into a great running vehicle. The best car buying experience I have had thus far. Special Thanks to Parker Smith and Michael Yates! More

I found a vehicle on Royal's website that I was interested in. I called in and my call was returned by George. I came in later that day and met with Bob who put me in touch with Warren. I looked interested in. I called in and my call was returned by George. I came in later that day and met with Bob who put me in touch with Warren. I looked at the car and it wasn't exactly what I wanted, but between Bob and Warren, they located one off site that was exactly what I wanted. I bought the car and am very happy with it. Luke was very efficient with the administrative part of the transaction. Warren spent a lot of time with me before and after the purchase making sure I understood all of the different systems on the car. Thank you for the quality service you provide. More