Parks Chevrolet Richmond

Phenomenal!!!! Everyone was soooo friendly and helpful! I felt no pressure and the cars basically sell themselves! I sincerely appreciated the honest approach and Everyone was soooo friendly and helpful! I felt no pressure and the cars basically sell themselves! I sincerely appreciated the honest approach and patience in answering my many questions. I feel that your staff truly backs their products and are sincere in wanting to help and put the customer's situation into perspective. You found a true fit for me in my new manual transmission 6 speed Cruze! I am already loving driving my new car!!! More

Royal treats you like Royalty! Buying your first car is a memory you never forget, and the boys at Royal made it a amazing experience. Everything from the test drive to paperwork wa Buying your first car is a memory you never forget, and the boys at Royal made it a amazing experience. Everything from the test drive to paperwork was smooth sailing. Matt Ridley made me feel completely comfortable during my test drive, and even showed and help set up my Bluetooth interface, without taking all the fun out of playing with all the fancy features that come in new cars. They explained and answered all my questions, however redundant and silly, in a manner that I understood. Everyone was friendly and professional, from the management, sales, to financing. A+ with extra credit! More

Outstanding I am very please with the services that Mr. Ridley provided. He is an outstanding salesman with a very professional attitude. I will buy my next new I am very please with the services that Mr. Ridley provided. He is an outstanding salesman with a very professional attitude. I will buy my next new car from Matthew Ridley. More

2014 Chevorlet Camaro The best experience so far in buying a car, everyone is very friendly and helpful and want to make sure that the customer is taken care of from start The best experience so far in buying a car, everyone is very friendly and helpful and want to make sure that the customer is taken care of from start to finish. Would recommend to anyone. More

The Best Car Dealership on the Planet I've purchased many vehicles in my life in different states,the experience I had with Wayne Church was far above and beyond any! Wayne and Royal Chevy I've purchased many vehicles in my life in different states,the experience I had with Wayne Church was far above and beyond any! Wayne and Royal Chevy are mine for life! More

Great staff and friendly service! I was thoroughly impressed from the service I received from Vince in the service department. Not only did he quickly take care of my issue in a very f I was thoroughly impressed from the service I received from Vince in the service department. Not only did he quickly take care of my issue in a very friendly and caring manner but he also followed up to make sure that my problem was taken care of. Both the service and parts department were quick and thorough in helping me. I've never received better service from a car service business, especially a dealership. They really stood by and proved the motto ''the dealership that's different.'' What I thought would just be a one time visit definitely turned into my new found car service spot to visit whenever I have an issue or need regular maintenance. Thanks Vince and to the rest of the Royal Chevrolet staff! More

Thanks to the staff at Royal The staff at Royal Chevrolet are great. Thanks to Robert Johnson for helping us with our new car purchase. We also thank Bob Moore for all of his h The staff at Royal Chevrolet are great. Thanks to Robert Johnson for helping us with our new car purchase. We also thank Bob Moore for all of his help. Everyone there is very friendly and helpful. More

Thank you Love my new car... didn't know if I was ready or not for a new purchase, but it has turned out to be a great decision... (1) this decision has made me Love my new car... didn't know if I was ready or not for a new purchase, but it has turned out to be a great decision... (1) this decision has made me compare my car insurance company to other companies which made me notice that every few months or so Farmers was sneaking in $30 or more and my insurance was up to $400 a month (from $259 a year ago) and I did not know because the payment was automatically coming out of my account... I've change to Progressive whereas I'm saving more than 50% of what I was paying with Farmers. (2) I've gotten a cheaper interest rate by changing banks for the purchase of this car. With these changes, I have broke even... I AM NOW PAYING THE SAME THING I HAVE BEEN PAYING OVER THE PAST TWO YEARS AND HAVE A 2014 MALIBU. I can't leave out that everyone was nice and friendly, making me feel special. Thank you. More

Mr. Wayne Church I Dulanie Queen and Keith Cherry, Mr. Church was a excellent sales Person, We could not believe he was only there for under 30 days, he deliver us exa I Dulanie Queen and Keith Cherry, Mr. Church was a excellent sales Person, We could not believe he was only there for under 30 days, he deliver us exactly what we wanted, nothing more nothing less, It give me such honer to refer him to some one really soon. Our experience there was Great and can't wait to pay this car off and come back for another. The other Sales and Manger there were really friendly, a great and satisfying Deal ship to get the perfect Car. Thanks again and again from Keith Cherry who will enjoy the car and Dulanie Queen who will enjoy Mr. Cherry having just what he wanted from Mr. Church again a Great Sale's Person. Thanks Dulanie Queen More

Customer for life!! My husband and I are the new proud owners of a 2014 Chevrolet Traverse. I would like to take this time to recognize the man whom helped make this poss My husband and I are the new proud owners of a 2014 Chevrolet Traverse. I would like to take this time to recognize the man whom helped make this possible. Mr. Ron Carter, was introduced to me after putting my mother in a brand new 2014 Impala. Upon meeting Mr. Carter, I heard outstanding things. After our first conversation he made me believe what I thought was impossible very possible. He handled my needs with urgency and care. He gave me exactly what I wanted and would not give up until I walked away with just that. His outstanding customer service is what made me say “yes to the car”. Please salute him and value all of your great employees. They are the face of your business. He has truly gained a customer for life!! Crystal Hayes More