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Parks Chevrolet Richmond

Richmond, VA

3.9
668 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 668 reviews

May 29, 2019

Worst Dealer and service ever— do not use them!!! Royal is dishonest and incompetent. They missed 4 major issues with my repair that put my family in danger. They then lied about it. The owner is full More

by RoyalChevrolet sucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy in collision lies!!, Michael Zaremba
Jun 12, 2019 -

Parks Chevrolet Richmond responded

This customer's vehicle was in our body shop with extensive damage that took quite some time to repair. There was some hidden damage that was not seen by the customer's insurance estimator. All concerns were addressed and corrected. We are deeply sorry that the hidden damage was not found originally, but profanity towards employees who are trying desperately to address concerns is not helpful nor appreciated.

May 28, 2019

Best experience ever! Best experience I’ve ever had at a dealership! From the beginning to the end of purchasing my vehicle I’ve never felt more comfortable and confident i More

by kevintvictoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Mugford
May 21, 2019

Great Service. Awesome experience. All around great experience. Bill Carchman is a great person to work with and went above and beyond my level of expectations. I would highly recommend More

by Emo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
May 18, 2019

Buying my first truck Bill was a really polite guy and he helps me to buy my first truck.. I really enjoy buying my truck there .. they have really good team More

by Truckman21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
May 15, 2019

Chevy Equinox Bill was very knowledgeable and professional. Made the leasing process very smooth. I would definitely recommend Bill and Royal Chevy to any family m More

by James R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
May 09, 2019

Nissan Altima I had been looking for a specific car for my daughter and stumbled across one at this dealership. Bill was very nice and patient with me as I asked a More

by Car4stac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
April 16, 2019

Awesome Great professional people, awesome customer service, friendly and welcoming staff, Bill was so heartfelt and worked to deliver the vehicle right for More

by Lafayette Jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
April 10, 2019

Quick, Easy and Affordable I loved buying a car from Bill and Royal Chevrolet. It was my first car buying expierience, and the process was smooth and simple. I would highly reco More

by peytonrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
April 02, 2019

Royal Treatment Returning customer who is grateful for Bill Carchman and his excellent customer service. He was always very attentive, responsive, and willing to do w More

by Qlballard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
April 02, 2019

Found my truck Winston was most help in helping us decide on a truck. Arranged everything timely and followed up to see that everything promised was done. Ue was a More

by Truckin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Winston Mugford
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