
Parks Chevrolet Richmond
Richmond, VA
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Worst Dealer and service ever— do not use them!!! Royal is dishonest and incompetent. They missed 4 major issues with my repair that put my family in danger. They then lied about it. The owner is full Royal is dishonest and incompetent. They missed 4 major issues with my repair that put my family in danger. They then lied about it. The owner is full of talk, but doesn’t stand behind his service or collision centers. Do not buy there or take your car for service. More
Best experience ever! Best experience I’ve ever had at a dealership! From the beginning to the end of purchasing my vehicle I’ve never felt more comfortable and confident i Best experience I’ve ever had at a dealership! From the beginning to the end of purchasing my vehicle I’ve never felt more comfortable and confident in everyone that was assisting me! I felt like I was dealing with family the entire time! Winston was a HUGE help and provided me with exceptional service! Thank you Royal Chevrolet! More

Great Service. Awesome experience. All around great experience. Bill Carchman is a great person to work with and went above and beyond my level of expectations. I would highly recommend All around great experience. Bill Carchman is a great person to work with and went above and beyond my level of expectations. I would highly recommend buying your next vehicle here. More

Buying my first truck Bill was a really polite guy and he helps me to buy my first truck.. I really enjoy buying my truck there .. they have really good team Bill was a really polite guy and he helps me to buy my first truck.. I really enjoy buying my truck there .. they have really good team More

Chevy Equinox Bill was very knowledgeable and professional. Made the leasing process very smooth. I would definitely recommend Bill and Royal Chevy to any family m Bill was very knowledgeable and professional. Made the leasing process very smooth. I would definitely recommend Bill and Royal Chevy to any family member or friend. More

Nissan Altima I had been looking for a specific car for my daughter and stumbled across one at this dealership. Bill was very nice and patient with me as I asked a I had been looking for a specific car for my daughter and stumbled across one at this dealership. Bill was very nice and patient with me as I asked a million questions and pestered him for two straight days. We purchased the car and our daughter loves it. Thank you for your time and attention. More
Awesome Great professional people, awesome customer service, friendly and welcoming staff, Bill was so heartfelt and worked to deliver the vehicle right for Great professional people, awesome customer service, friendly and welcoming staff, Bill was so heartfelt and worked to deliver the vehicle right for you, need more salesmen like him in the world More

Quick, Easy and Affordable I loved buying a car from Bill and Royal Chevrolet. It was my first car buying expierience, and the process was smooth and simple. I would highly reco I loved buying a car from Bill and Royal Chevrolet. It was my first car buying expierience, and the process was smooth and simple. I would highly recommend others to car shop here as well. More
Royal Treatment Returning customer who is grateful for Bill Carchman and his excellent customer service. He was always very attentive, responsive, and willing to do w Returning customer who is grateful for Bill Carchman and his excellent customer service. He was always very attentive, responsive, and willing to do what he could to not only assist our family, but to also make sure that we found the right vehicle to fit the needs of our family. More
Found my truck Winston was most help in helping us decide on a truck. Arranged everything timely and followed up to see that everything promised was done. Ue was a Winston was most help in helping us decide on a truck. Arranged everything timely and followed up to see that everything promised was done. Ue was a no pressure salesman and we enjoyed talking with him. Will check back with Royal when we need to replace our Jeep. More