Parks Chevrolet Richmond

the best Over all the best customer service I have ever been given through out the history of my wife an I purchasing any vehicle we have ever brought, again M Over all the best customer service I have ever been given through out the history of my wife an I purchasing any vehicle we have ever brought, again Mr Ron Carter thank you for your kindness and thoughtfulness you showed us from the moment we got out of the car until we left in the car,,, you are the best by any measure,,,, I pray that God will favor you to sell many more cars in the future with like manner for which you rendered to my wife an I, God Bless You an Luke Reid as well for kindness as well, may God Bless Royal Chevrolet's over commitment to Excellence,,,, Again thank you,,, Mr Cornelius Lane More

My FIRST new car purchase! I went to Royal Chevrolet because my husband got his truck there a few years ago. Jacob was immediately helpful with finding the 2015 Trax, which ther I went to Royal Chevrolet because my husband got his truck there a few years ago. Jacob was immediately helpful with finding the 2015 Trax, which there were only a couple of on the lot. He got me behind the wheel and showed me all features without the pressure to purchase. He was great about finding all incentives that I qualified for to give me an accurate breakdown of what the car would cost me monthly. He answered my questions over e-mail quickly and thoroughly. George was a great help to Jacob, which was obvious. I was glad he was there to help. As a first time buying a new vehicle, I did not feel pressured, but felt that I was given the best possible deal and allowed to decide if that was right for me. I would definitely use Royal Chevrolet again and would work with Jacob or George any time! More

I traded in my used SUV and bought a used truck I had an fantastic experience with salesman Jason Foster. Jason Foster met me at the entrance on the first day I cam to look at buying a new vehicle, I had an fantastic experience with salesman Jason Foster. Jason Foster met me at the entrance on the first day I cam to look at buying a new vehicle, and he was kind and patient from that moment. Not only that, he was very enthusiastic about helping me, which is just something that I personally appreciate. This was my first time buying any vehicle, and I was nervous as heck, but I felt Jason Foster was up front with me the whole time, and I never felt fast-talked, pressured, or taken advantage of. I felt like I was able to make the best decision for me along a timeline that worked for me, and the folks at Royal Chevrolet were fine with whatever I decided. When I decided to buy, I believe I got Royal Chevrolet's best offer. If I need another vehicle in the future and I'm still living in Richmond, I'll definitely check back with Royal Chevrolet. More

Excellent After a bad experience with the first dealer that we went to, we stumbled into this dealer and they completely satisfied every option that we were loo After a bad experience with the first dealer that we went to, we stumbled into this dealer and they completely satisfied every option that we were looking for within a very short amount of time. We were so satisfied that we will recommend them to all of our friends when they are in the market for a new car. More

Blessed Went to Royal Chevrolet to purchase a used vehicle because my family has always dealt with this dealership. Dan Koch was my Sales Rep. To sum up my Went to Royal Chevrolet to purchase a used vehicle because my family has always dealt with this dealership. Dan Koch was my Sales Rep. To sum up my experience is was remarkable. With the assistance of Dan Koch and Mr. Luke Reid I was able to purchased a 2015 Chevrolet Sonic, which I simply love. Thank you for a Great Experience and taking care of your customers. Sheila More

BOUGHT 4 NEW CARS OVER THE PAST 3 YEARS!! EXCELLENT EXPERIENCE WITH SALESMEN MIKE DINGESS, DOUG FORTHUBER, AND BOB MOORE AS THE NEW CAR MANAGER. DINO CAPOCELLI IS A GREAT FINANCE MANGER THIS G EXCELLENT EXPERIENCE WITH SALESMEN MIKE DINGESS, DOUG FORTHUBER, AND BOB MOORE AS THE NEW CAR MANAGER. DINO CAPOCELLI IS A GREAT FINANCE MANGER THIS GROUP TOGETHER IS AWESOME. BOB MOORE WILL GET THE BEST PRICE AND WILL MATCH THE COMPETITION FROM ALL OVER THE STATE. IM A PERSON WHO RESEARCHES AND THEY DELIVER ON TIME EVERY TIME. GREAT PRICE FOR TRADE IN AND GREAT SERVICE DEPARTMENT. I HAVE LEFT ANOTHER DEALERSHIP IN FREDERICKSBURG VA AND HAVE NEVER LOOKED BACK. More

2015 zo6 corvette I stopped in on Thursday night to look at the new Corvette. I browsed around a little before I met Doug. Doug was a pleasure to work with as well as t I stopped in on Thursday night to look at the new Corvette. I browsed around a little before I met Doug. Doug was a pleasure to work with as well as the rest of the staff. I had previously bought a Corvette back in 2005 with the same experience. I would like to thank everyone on making this purchase a pleasure. Sincerely, Lewis More

Easy Transaction I found a used 2014 Hyundai Sante Fe online and sent an email around 730p in the evening. I immediately got a reply. I spent they next 45 minutes ge I found a used 2014 Hyundai Sante Fe online and sent an email around 730p in the evening. I immediately got a reply. I spent they next 45 minutes getting all my questions answered through multiple emails. The price was very good, so I set up an appointment for the next afternoon. George Byrnes met me when I came in and referred me to Steve Castillo. Steve quickly got me access to the Sante Fe and we went for a test drive. The car was very clean, and was just what I was looking for. I was buying the vehicle for my wife for her birthday. We worked out the details and they were able to beat my credit union's interest rate. Steve came out after the transaction was complete and helped me and my kids clean all the junk out of our minivan and put it in the Santa Fe. My wife was completed shocked when me and the kids showed up with her new SUV. The next day, my wife noted one of the rear tail lights had a crack in it and the turn signal bulb was working intermittently. She had to drop off her minivan key, so she asked Steve about getting the tail light fixed. It was a quick "absolutely". I have order the part and will be fixing it as soon as it comes it. We highly recommend Steve Castillo and Royal Chevrolet. More

Best Car Buying Experience Ever! I found a new 2014 Chevy Silverado online which advertised some great rebates and incentives. I went to Royal to xxxxx my trade in and look at the Si I found a new 2014 Chevy Silverado online which advertised some great rebates and incentives. I went to Royal to xxxxx my trade in and look at the Silverado. Matt not only showed me that vehicle but made sure that I had several options to consider. I was also allowed to take the truck home to show my husband, since the vehicle was for him. We felt the price was very fair and strait forward with no "tricks". We both agree that the friendliness and professionalism of everyone we met at Royal was outstanding. It is obvious that this dealership takes pride in it's business. Once the sale was finalized, Matt even took the time to sync our phones to the Bluetooth and make sure we understood all of the components of the truck. By far this was the most enjoyable car buying experience we have ever had. We would definitely recommend Royal to our friends and family! More

2014 Caramo Convertible I stopped by Royal on a Saturday afternoon after taking my fiance for a treat because I seen a used convertible in the lot. After looking over the lot I stopped by Royal on a Saturday afternoon after taking my fiance for a treat because I seen a used convertible in the lot. After looking over the lot and finding no others, I was about to leave when Ron approached and told me there one new car left inside the show room. I had been in the market for a new car for a few months and I am not one to just buy without doing some homework. So I knew a good deal when offered. Ron was very helpful in providing all the information to close the deal and help me get to signature. Since the signing Ron has continued to be very helpful with questions and followup appointments. More