Parks Chevrolet Richmond

Always the best dealership in town Doug is by far the best sales agent I have had the pleasure of working with. This is my 2nd transaction with him, the first one was 10 years ago with Doug is by far the best sales agent I have had the pleasure of working with. This is my 2nd transaction with him, the first one was 10 years ago with my first Equinox. Now how many times can you say you get the same sales agent a decade later?? This time around, I contacted Doug Nov 2014 looking for very specific requests in a used Equinox that could take the place of my original 2005 model. Doug has worked for over 4 months searching to find one that fit all my requirements. When he called, I can say it was everything I wanted and more, within my price range, and an amazing deal. They say good things go to those who wait, and this transaction was worth waiting for. If your looking for a personable, easy going, down-to-earth and honest sales agent - reach out to Doug. You wont be disappointed. Luke was great during the final paperwork phase. Even after a minor snafu with the paperwork, he was thorough, competent and honest. When you in the market to spend thousands on a car, these guys make a great team. More

best car buying experience i've had everything ready when I got to signing papers, went fast and easy, no surprises. took time to explain vehicle operation and any questions I had everything ready when I got to signing papers, went fast and easy, no surprises. took time to explain vehicle operation and any questions I had More

First Visit This was my first visit to Royal. Everyone was so friendly. I stopped in the breakroom to buy a cup of coffee were I met Mr. Adams. While talking to M This was my first visit to Royal. Everyone was so friendly. I stopped in the breakroom to buy a cup of coffee were I met Mr. Adams. While talking to Mr. Adams I told him that I did not see any Cruzes on the showroom floor. Mr. Adams did not pressure me, but advised that the dealership did have one. Mr. Adams took me to it but it was just not the size I would like. I told Mr. Adams that the Malibu has me spoiled. He took me to sit in one and you guessed it. I now have a 2015 Malibu and love it. I would recommend Royal to anyone that I talk too. More

Truck Sold itself. Royal made it easy. Easiest truck purchase ever. Dealer had excellent in stock selection. It was the right truck and the right color. Paperwork was simple and fast. All Easiest truck purchase ever. Dealer had excellent in stock selection. It was the right truck and the right color. Paperwork was simple and fast. All employees very courteous and pleasant. More

Great service Fantastic service from Rusty and Michelle. Found the vehicle we were looking for at a great price!! This is the 3rd vehicle purchased from Royal and Fantastic service from Rusty and Michelle. Found the vehicle we were looking for at a great price!! This is the 3rd vehicle purchased from Royal and all with Rusty. He's very friendly and provided great insights into the many options available. More

Complete satisfaction This was a super experience. The staff was friendly and informative. My experience with Norris is one that ill never forget. He is truly a awesome sal This was a super experience. The staff was friendly and informative. My experience with Norris is one that ill never forget. He is truly a awesome salesman More

OUTSTANDING EXPERIENCE! ROYAL CHEVROLET in Richmond Virginia makes Buying or Leasing a Car a PLEASANT and EASY experience! Every employee I dealt with - from the gentleman a ROYAL CHEVROLET in Richmond Virginia makes Buying or Leasing a Car a PLEASANT and EASY experience! Every employee I dealt with - from the gentleman at the front door who welcomed me, to the fellow who filled up the Gas tank of my new Car - was extremely helpful and very knowledgeable. I HIGHLY recommend Matt Ridley and Royal Chevrolet to anyone who is buying or leasing a car. Matt makes the entire experience stress free! More

Car buying experience Jason Foster is well mannered, respectful, helpful, and informative. He is young man with a lot of energy who made the care buying experience easy and Jason Foster is well mannered, respectful, helpful, and informative. He is young man with a lot of energy who made the care buying experience easy and fun. Also, Dino was most helpful and explained purchase options to me during the close. More

My new Equinox !!! I got a great deal as well as a great price on an Equinox .Would recommend them to all ....just ask for Matt, he'll hook u up! I got a great deal as well as a great price on an Equinox .Would recommend them to all ....just ask for Matt, he'll hook u up! Tammy P More

Great Experience Very great experience. This was my first time purchasing a vehicle, it was an excellent one. Matt was very knowledgeable, and extremely helpful! Would Very great experience. This was my first time purchasing a vehicle, it was an excellent one. Matt was very knowledgeable, and extremely helpful! Would recommend buying from here More