Parks Chevrolet Richmond

New car purchase I had a excellent experience when purchasing a new car at Royal. My sales associate Matt Ridley was very knowledgable on the car I was looking at. It' I had a excellent experience when purchasing a new car at Royal. My sales associate Matt Ridley was very knowledgable on the car I was looking at. It's obvious he takes great pride in what he does and it shows. More

Professional and friendly - a great combination Jason was wonderful. He was very personable and really knew all the details about the vehicle. He explained all of the features and walked us through Jason was wonderful. He was very personable and really knew all the details about the vehicle. He explained all of the features and walked us through the whole process. He is one of the best car sales persons I have ever worked with. More

Truck Purchase My experience at Royal Chevrolet was more than satisfactory, they go beyond just "good" service and deliver an exceptional experience. While they are My experience at Royal Chevrolet was more than satisfactory, they go beyond just "good" service and deliver an exceptional experience. While they are in the business of selling cars and trucks, there is no push to their approach. I have purchased 5 vehicles from Royal over the years and have honestly enjoyed each transaction; they will find you what you want and deliver it at a fair price. I have sent my children to Rusty Snead knowing he would treat them well. More

dealer visit I had an excellent experience visiting Royal Chevrolet, everyone was helpful and guided me on the purchase of a new truck and everything was explained I had an excellent experience visiting Royal Chevrolet, everyone was helpful and guided me on the purchase of a new truck and everything was explained to me. Thanks More

Easy new car buying process Great working with this dealership . i had a lot of negative equity from the car I was trading in . The guys did a great job and came up with a deal I Great working with this dealership . i had a lot of negative equity from the car I was trading in . The guys did a great job and came up with a deal I am happy with . More

Fantastic Experience Our sales person Jason was extremely friendly and helpful. The process was easy, enjoyable, and we love our new car! We will definitely return in the Our sales person Jason was extremely friendly and helpful. The process was easy, enjoyable, and we love our new car! We will definitely return in the future. More

Buying hassle free They worked with us to purchase a new Corvette and made sure that we left with the car and deal we wanted. From following up with the initial contact They worked with us to purchase a new Corvette and made sure that we left with the car and deal we wanted. From following up with the initial contact to making sure that the car is what we wanted to making sure to provide the deal we wanted. More

A pleasure doing business with Royal Chevrolet It was a pleasure working with Mat Ridley. He made the buying experience much more enjoyable than we had anticipated. There was no pressure to purch It was a pleasure working with Mat Ridley. He made the buying experience much more enjoyable than we had anticipated. There was no pressure to purchase and that was a refreshing change from our other buying experiences with other dealerships. It was also a pleasure working with Luke Reid. He was very prepared when we arrived and what normally takes hours to complete took 30 minutes and we were done. We will definitely recommend Royal Chevrolet and we will DEFINITELY recommend Mat Ridley as the sales associate. Thank you, Larry and Dianne Fletcher 5/12/15 More

Buying a new SUV made easy I owned an 8 year old SUV in very good condition and only 75,000 miles, but I liked the new model "15 Tahoe and decided to buy a low mileage used or n I owned an 8 year old SUV in very good condition and only 75,000 miles, but I liked the new model "15 Tahoe and decided to buy a low mileage used or new vehicle. I was referred to Steve & Bob by a neighbor and proceeded to meet them and explain what I wanted. Steve was quick to find a rental used vehicle which I test drove and learned about it's many features. I decided the color combo wasn't quite right, so I asked him to continue his search for me. After looking at Infinity & Lexus plus other local Chevrolet Dealerships, I switched my focus to new Tahoes. Steve was quick to refer me to two LTZs on his lot and quoted me what I considered a fair price. To seal the deal Steve and Bob offered me what I wanted for my trade-in and we completed the sale. I highly recommend Royal and their sales staff for how they conduct business! More

Smooth and frendly Everyone was very excited to help me with getting me exactly the vehicle that I needed. They made process easy and so enjoyable. If I had to break it Everyone was very excited to help me with getting me exactly the vehicle that I needed. They made process easy and so enjoyable. If I had to break it down to one word - I would say Professional. More