Parks Chevrolet Richmond

Already Recommended We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purcha We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purchase a Chevy Cruise. More

Enjoying My Car Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire process. Plus, he's very comical. Mr. Capocelli was helpful and accommodating. I had never purchased a car from a major car dealership before so this was a good learning experience for me. I am so glad I came to Royal Chevrolet. And I am really enjoying my car. More

Genuine Experience Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to buy and kind of brushed me off as if they wanted me to do all the work and then contact them, not Matt. I gotta say Matt was a ball of energy with a no bull zone, followed up with my every concern and didn't try to exploit my enthusiasm. He knew exactly what truck I wanted and worked quickly to get it even though it was not on the lot. Out of all the vehicles I've bought over the last 30 years this is only the second time I can say I was totally happy from beginning to end. Thanks Matt and Royal Chevrolet. More

Wonderful, personalized service, and AMAZING car. MIchelle Headley took great care of us, and got us a great deal on an amazing car. My friends can't even believe all the extra features on my sports m MIchelle Headley took great care of us, and got us a great deal on an amazing car. My friends can't even believe all the extra features on my sports model vehicle which was sold for the price of a basic model, and I absolutely love my new car. The service we got was honest, sincere, and extremely helpful. Thank you! More

First new car purchase! Matthew Ridley was my go to guy from Royal Chevrolet. From beginning to end, Matthew was more than helpful. He made the experience as if he was not t Matthew Ridley was my go to guy from Royal Chevrolet. From beginning to end, Matthew was more than helpful. He made the experience as if he was not the "usual carsalesman," but a friend of the family wanting to help find the right car for me. When I say he helped make miracles happen, I mean it! I went it looking for a used car, but with Matt's help, left with a brand new car! I am so thankful for having him as my chevy representative because he made the experience more than memorable. I will be forever grateful for Matthew, and Royal Chevrolet for selling me my first new car! More

Best car buying experience ever! Norris, and the financial team made this the best no haggling car experience ever. I would send anyone looking to purchase a car to them. Norris, and the financial team made this the best no haggling car experience ever. I would send anyone looking to purchase a car to them. More

Michelle was kind,knowledgeable and patient.Thank you. Michelle and the rest of the staff who put a smile on my face & made my day. Thank you so much. for one person,you did a lot. Michelle and the rest of the staff who put a smile on my face & made my day. Thank you so much. for one person,you did a lot. More

Great experience. Dealing with Rusty Snead and all the staff at Royal was a no hassle experience. The was no pressure and I was provided all the facts to make an inform Dealing with Rusty Snead and all the staff at Royal was a no hassle experience. The was no pressure and I was provided all the facts to make an informed decision on my Equinox lease. More

Great Experience I recently purchased a vehicle and the experience was very positive. Steve Castillo was very helpful in assisting me. Very knowledgeable and friendl I recently purchased a vehicle and the experience was very positive. Steve Castillo was very helpful in assisting me. Very knowledgeable and friendly staff that made the car buying experience pleasant. More

Jason Foster/barely used suburban We had the ideal car buying experience with Jason and Royal Chevrolet. Jason greeted us immediately upon arrival, was knowledgeable, not pushy, and ve We had the ideal car buying experience with Jason and Royal Chevrolet. Jason greeted us immediately upon arrival, was knowledgeable, not pushy, and very friendly. We are 100% confident we got a great deal on our Suburban, and when we came to do the paperwork we weren't in there 20 minutes. Everyone we met at Royal was friendly and helpful, and we truly appreciate everything Jason and the Royal Chevrolet family did for us. We love our new SUV and our new dealership! Sincerely, Tim & Michelle Greedan More