Parks Chevrolet Richmond

Second To None! I have purchased/leased 3 2015 vehicles since September 2014. 2 of them came from Matt Ridley at Royal Chevrolet. I have to say Matt has been one o I have purchased/leased 3 2015 vehicles since September 2014. 2 of them came from Matt Ridley at Royal Chevrolet. I have to say Matt has been one of the best sales person's I've worked with in my car purchase history. Matt ensures he develops a solid relationship with each of his customers. Makes you feel comfortable and not pressured. Listens to what your needs are and provides you with the facts to make the best choice. He also goes to bat for you to get what you deserve. Thanks Matt! More

Excellent experience at Royal My car buying experience at Royalwas the easiest, most professional car buying experience that I have ever had. From the minute that I walked in Miche My car buying experience at Royalwas the easiest, most professional car buying experience that I have ever had. From the minute that I walked in Michelle was extremely professional and knowledgeable. She filled up with phone calls and questions to make sure that she put me in the vehicle that I wanted. Michelle and the finance office worked with me to get the loan I wanted with low interest and payments within my reach. I would recommend this dealership to anyone wanting to purchase a vehicle More

Great job felt like you wanted my business was Was kept up to date as to delivery time and worked to get the truck I wanted very friendly and made me feel comfortable thanks Was kept up to date as to delivery time and worked to get the truck I wanted very friendly and made me feel comfortable thanks More

Honest and Excellent Customer Service. What a great experience! My salesman was open and honest about my options from the beginning. I told him what I wanted and he made sure that it happ What a great experience! My salesman was open and honest about my options from the beginning. I told him what I wanted and he made sure that it happened. Everyone that I dealt with in this transaction made buying my first new vehicle a great experience. After my purchase he took me around and showed me the different departments and explained the processes that I'll be dealing with when I go back for service and accessories. I highly recommend this dealership as well as this salesman! More

They put me in a car despite of my credit I went there in need of a reliable car but had questionable credit. The staff was friendly and inviting. I was treated like I was important. The sales I went there in need of a reliable car but had questionable credit. The staff was friendly and inviting. I was treated like I was important. The sales rep was very knowledgeable about the vehicles and didn't try to force me into a car that I didn't want just to make a sale. Needless to say, I walked out of there the same day in my new 2015 chevy and happy. Will go back again next time I need a vehicle. Great service. More

Fantastic Experience! My parents and I stopped in after having a less than ideal experience at another car dealership. Matthew was so nice ad helpful. He was not pushy and My parents and I stopped in after having a less than ideal experience at another car dealership. Matthew was so nice ad helpful. He was not pushy and really listened to what we wanted in a car. We ended up with a new Chevy Spark. More

excellent job from start to finish. This was a wonderful experience from start to finish Royal Chevrolet and MyKale did an excellent job from start to finish. I would highly recommend bo This was a wonderful experience from start to finish Royal Chevrolet and MyKale did an excellent job from start to finish. I would highly recommend both Royal and Mykale to all friends and family. More

Already Recommended We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purcha We only had the new (to us) Chevy Captiva a day and we referred a few people to Norris. We believe one of those people already met with him to purchase a Chevy Cruise. More

Enjoying My Car Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire Although I came in looking for a Hyundai Sonata, I left out with a 2012 Chevrolet Malibu. Mr. Snead made me feel so comfortable throughout the entire process. Plus, he's very comical. Mr. Capocelli was helpful and accommodating. I had never purchased a car from a major car dealership before so this was a good learning experience for me. I am so glad I came to Royal Chevrolet. And I am really enjoying my car. More

Genuine Experience Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to Some people have that authentic go get it attitude and that's Matt Ridley. I had been to 2 other dealers and none of them recognized my motivation to buy and kind of brushed me off as if they wanted me to do all the work and then contact them, not Matt. I gotta say Matt was a ball of energy with a no bull zone, followed up with my every concern and didn't try to exploit my enthusiasm. He knew exactly what truck I wanted and worked quickly to get it even though it was not on the lot. Out of all the vehicles I've bought over the last 30 years this is only the second time I can say I was totally happy from beginning to end. Thanks Matt and Royal Chevrolet. More