Parks Chevrolet Richmond

sales and service my original visit to the dealership was a service issue. Doug the service person was very nice and after checking my car explained everything in layma my original visit to the dealership was a service issue. Doug the service person was very nice and after checking my car explained everything in layman terms. While waitin I walked around looking at cars on the lat and showroom. When I got home talked to my husband aboout my experience, he deceied we needed to go back and maybe get another car. When we go there we were met by Ron Carter, offered to help us, we looked at several different cars >Mr carter was very helpfui explained all aspects off each car.We are very happy. More

We were pleased as soon as we met salesperson Ronnie Wade Our salesperson Ronnie Wade was personable and forthcoming with all details of the vehicle. He promised to fix a few minor items before we finalized t Our salesperson Ronnie Wade was personable and forthcoming with all details of the vehicle. He promised to fix a few minor items before we finalized the purchase of the 2010 Jeep Patriot; he delivered. I would highly recommend this used car dealership. More

Excellence My overall experience at Royal is best described as Excellence. Matt Ridley was the sales person guiding my wife and I through the process. He was a My overall experience at Royal is best described as Excellence. Matt Ridley was the sales person guiding my wife and I through the process. He was as promised, a no pressure salesperson, who focused on what we wanted, needed, and expected in a 2015 Chevy Silverado. And most importantly, he delivered! We now have the truck we were searching for at a cost that fit our budget. Mike Zaremba and Dino Capocelli were also exemplary. It is a relief to go to a dealership and experience that they have your best interest at heart. I can say that Royal did just that. More

Perfect This was my second purchase exactly three years apart. I had the best experience. My salesman is awesome and the service is exceptional!!! I would re This was my second purchase exactly three years apart. I had the best experience. My salesman is awesome and the service is exceptional!!! I would recommend Royal Chevrolet to everyone and anyone. More

Easy purchase of great 2016 Chevy Colorado The team at Royal Chevrolet was friendly and responsive. They made the process easy. Mykale Adams got me just what I was looking for in a new truck. The team at Royal Chevrolet was friendly and responsive. They made the process easy. Mykale Adams got me just what I was looking for in a new truck. More

Purchase of new Suburban LTZ Car buying made easy working with Doug Forthuber. No grey areas everything well explained. No hidden surprises when it came time to close the deal. Car buying made easy working with Doug Forthuber. No grey areas everything well explained. No hidden surprises when it came time to close the deal. More

Fantastic experience I had Mike Dingess as my sales person he was fantastic keeping me updated with the status of the 2016 Camaro that I built. The price was the best that I had Mike Dingess as my sales person he was fantastic keeping me updated with the status of the 2016 Camaro that I built. The price was the best that I could find anywhere especially since it was a brand new in high demand car. I will be using this dealership for as long as I am buying cars. More

2015 Tahoe This is the second vehicle purchased for Royal in 2015, dealing with Mattew Ridley on both, he,s great guy to deal with, very detailed and extremely k This is the second vehicle purchased for Royal in 2015, dealing with Mattew Ridley on both, he,s great guy to deal with, very detailed and extremely knowledgeable about the product. I typically hate going through the car buying process with most dealerships, but he catered to all my requests and searches going above and beyond all expectation. More

Purchase of 2015 Silverado 1500 We made an appointment to purchase a truck. We arrived and were greeted by Michelle Headley in the parking lot. She invited us into the building. W We made an appointment to purchase a truck. We arrived and were greeted by Michelle Headley in the parking lot. She invited us into the building. We discussed what we wanted. She had just the truck for us. We talked about the operation of the truck and incentives. After a test drive, we were sold! Michelle made this a great experience. Luke had the paperwork done quickly. We thoroughly enjoyed our experience at Royal and appreciate the help everyone gave us. More

Recent Purchase Great experience from start to finish. Everyone we worked with was so helpful and went the extra mile to make our purchase so easy. Delivery of the ve Great experience from start to finish. Everyone we worked with was so helpful and went the extra mile to make our purchase so easy. Delivery of the vehicle was wonderful. Doug spent an hour going over everything in and out of the vehicle to make sure I was comfortable before pulling off the lot. More