Parks Chevrolet Richmond

Friendly and professional Matt Ridley and Dino were a pleasure to work with. I felt a very good balance of professionalism and relaxed friendliness. As a business owner for ove Matt Ridley and Dino were a pleasure to work with. I felt a very good balance of professionalism and relaxed friendliness. As a business owner for over 16 years with an A+ rating with the BBB I appreciate how hard it can be to have personnel bring their A game every day. More

Salesman was exceptional and found vehicle I needed same day After visiting Hendricks Chevrolet who could not find me the vehicle I requested without ordering I went to Royal and was very impressed by the extra After visiting Hendricks Chevrolet who could not find me the vehicle I requested without ordering I went to Royal and was very impressed by the extra mile my salesman, Ron Carter, went to locate the exact vehicle I was looking for and had it to me the next day. I will definitely recommend Royal to my friends and family. More

PROFESSIONAL, PROMPT and UNDERSTANDING! Bob and Rusty delivered the car to our home withing an hour of our telephone conversation. My wife drove the car, and we made the decision to purchas Bob and Rusty delivered the car to our home withing an hour of our telephone conversation. My wife drove the car, and we made the decision to purchase it. Within two hours, Rusty drove me to our wrecked car where we removed the tags, etc. I was back home within two hours, and my wife drove her car to the YMCA where she swims and to church. We are truly pleased with the PROFESSIONALISM, PROMPTNESS and UNDERSTANDING Bob, Rusty and Luke showed us. AND the Malibu Chevrolet is a beaut! Jack Rasnic More

New Car Purchase I had been looking at purchasing a vehicle since last summer and Mike was extremely patient with my needing lots of time in making such a big decision I had been looking at purchasing a vehicle since last summer and Mike was extremely patient with my needing lots of time in making such a big decision. He was terrific and I would recommend him to anyone I know who is looking to purchase a new car. Mike was a true professional and was so helpful throughout the entire process. He definitely went the extra mile several times to ensure I got the car I wanted. I am very pleased with the service and the vehicle! More

email to purchasing the car we wanted. An AutoTrader link sent an email to Tessa. She gave me information about the car I was looking for and kept me updated for the next few days. We set An AutoTrader link sent an email to Tessa. She gave me information about the car I was looking for and kept me updated for the next few days. We set up a viewing time and arrived to have Irby show us the car and send us off on a test drive. We liked it, discussed price, and any problems resolved by the Royal. We brought the car, with Irby and Billy taking good care of us. We came back after the weekend to sign papers with John. We love the car and enjoyed great service by four professional sales people. Thank you. More

Fairly treated with no hassel I had the pleasure of working with Kevin and Billy at the Royal Value lot. We arrived close to 6pm and was expecting a long drawn out process. Howev I had the pleasure of working with Kevin and Billy at the Royal Value lot. We arrived close to 6pm and was expecting a long drawn out process. However, I was able tell Kevin what our goals were and he quickly jumped into action. I received a fair price for my trade in and got a great deal on a car that I am so far happy with. This will be my first stop the next time we need a vehicle! More

Excellent ! No Pressure ! Jason Foster was our salesperson, He was excellent to deal with .... being very professional , polite, easy to deal with in purchasing our 2015 Came Jason Foster was our salesperson, He was excellent to deal with .... being very professional , polite, easy to deal with in purchasing our 2015 Camero.. We feel we received a fair price on our trade in and took the extra effort in exploring all our discounts and rebates available. we also appreciated his next day followup call to assure everything was ok with our new vehicle. We would highly recommend Jason to anyone looking to purchase a new or used vehicle. Our financing package was handle by Dino Capocelli, who went through everything to our satisfaction. More

sales and service my original visit to the dealership was a service issue. Doug the service person was very nice and after checking my car explained everything in layma my original visit to the dealership was a service issue. Doug the service person was very nice and after checking my car explained everything in layman terms. While waitin I walked around looking at cars on the lat and showroom. When I got home talked to my husband aboout my experience, he deceied we needed to go back and maybe get another car. When we go there we were met by Ron Carter, offered to help us, we looked at several different cars >Mr carter was very helpfui explained all aspects off each car.We are very happy. More

We were pleased as soon as we met salesperson Ronnie Wade Our salesperson Ronnie Wade was personable and forthcoming with all details of the vehicle. He promised to fix a few minor items before we finalized t Our salesperson Ronnie Wade was personable and forthcoming with all details of the vehicle. He promised to fix a few minor items before we finalized the purchase of the 2010 Jeep Patriot; he delivered. I would highly recommend this used car dealership. More

Excellence My overall experience at Royal is best described as Excellence. Matt Ridley was the sales person guiding my wife and I through the process. He was a My overall experience at Royal is best described as Excellence. Matt Ridley was the sales person guiding my wife and I through the process. He was as promised, a no pressure salesperson, who focused on what we wanted, needed, and expected in a 2015 Chevy Silverado. And most importantly, he delivered! We now have the truck we were searching for at a cost that fit our budget. Mike Zaremba and Dino Capocelli were also exemplary. It is a relief to go to a dealership and experience that they have your best interest at heart. I can say that Royal did just that. More