Parks Chevrolet Richmond

Purchased a vehicle a month and a half ago and am having a NIGHTMARE getting the car registered and securing my title (paid cash). PAID a $800 DOC FEE and Ive been sent to my local DMV twice to try and regi a NIGHTMARE getting the car registered and securing my title (paid cash). PAID a $800 DOC FEE and Ive been sent to my local DMV twice to try and register the car! More

I bought a BMW from Parks Chevrolet. Madelyn Dunlevy Showed every attention to detail and made sure that I was 100% satisfied when I walked out of the door. Thank you team at Parks Chevrolet! Showed every attention to detail and made sure that I was 100% satisfied when I walked out of the door. Thank you team at Parks Chevrolet! More

Excellent service from Madelyn. She is very friendly and passionate about her job.I will definitely go her for any other purchases in the future passionate about her job.I will definitely go her for any other purchases in the future More

Madelyn Dunlevy is awesome! She made everything flow so well and was patient and kind. She is an asset to Parks Chevrolet for sure!! Thank you so much! well and was patient and kind. She is an asset to Parks Chevrolet for sure!! Thank you so much! More

I purchased a 2021 Chevy Spark with my father. Our salesperson, Madelyn Dunlevy was fantastic all around. What a hard working young lady. The finance manager, Mike was very kind and helpful. We apprec salesperson, Madelyn Dunlevy was fantastic all around. What a hard working young lady. The finance manager, Mike was very kind and helpful. We appreciate Chris, the sales manager for his help in making the purchase smooth. 5 Stars and two thumbs up for this awesome staff at Parks Chevrolet. More

Drove 4 hours to get there and felt welcomed, not rushed into anything. The sales people where great to talk with. Corey was wonderful into working out the best solution for us both and at the end of the d into anything. The sales people where great to talk with. Corey was wonderful into working out the best solution for us both and at the end of the day, it was a good day. First vehicle I have purchase from Parks Chevrolet in Richmond and would do it again. More

I finally bit the bullet and got the car that I have had my eye on for a while. I delayed and delayed until I was forced to get a new car. I had my mind set on a particular color and model, and they did no my eye on for a while. I delayed and delayed until I was forced to get a new car. I had my mind set on a particular color and model, and they did not have the black color I wanted but a white one. Madelyn Dunlevy and Mr. Rupp made me at ease, explained everything, and I finalized my purchase feeling wonderful and pleased. Although the process was long, Madelyn and Mr.Rupp made the process amazing. Highly recommend. More

I had a great conversation over the phone with Lorenzo. Unfortunately the truck we were looking at was no longer there but Lorenzo is looking out for us for another truck based on requirements. Unfortunately the truck we were looking at was no longer there but Lorenzo is looking out for us for another truck based on requirements. More

Sold car out from under me after having agreed to terms Spent all day negotiating for a car, agreed to terms, and while waiting for the salesman to reply with next steps for me to purchase the car, they sol Spent all day negotiating for a car, agreed to terms, and while waiting for the salesman to reply with next steps for me to purchase the car, they sold it out from under me. Not good business practice. More

Great shopping experience, Great Service I read the negative review of a customer from May 19, 2019. It could not be more off base regarding Royal's service. My family has purchased cars fr I read the negative review of a customer from May 19, 2019. It could not be more off base regarding Royal's service. My family has purchased cars from Royal Chevrolet since the 1970s and we have had nothing but good experiences through the years. I bought a new Tahoe from Royal last year and I have serviced there since I purchased it. The team is efficient, honest and they follow through on their promises. I have also used Royal Collision Center in the past. They have always provided excellent service and their repairs have been flawless. I have recommend friends, clients and family members to Royal for years and I have always received great feedback on their service and hand holding. I don't usually write reviews, but I felt compelled to provide a justified review of Royal's service based on 40+ years of great experiences with Sales, Service and Collision. More