Parks Chevrolet Richmond

Great place to buy a car! From start to finish my experience with Royal Chevrolet was top drawer! Personable and extraordinarily helpful, Michelle Headley knew the product and From start to finish my experience with Royal Chevrolet was top drawer! Personable and extraordinarily helpful, Michelle Headley knew the product and was very thorough in demonstrating the automobile’s capabilities. She explored every pricing option until we landed on a mutually acceptable price. The delivery was smooth and painless! All-In-all it was very positive experience and I got a great car! More

FANTASTIC Just when I thought all hope was gone Michelle stepped right in and helped me purchase my new 2015 Chevrolet Equinox I’m so happy I responded to the o Just when I thought all hope was gone Michelle stepped right in and helped me purchase my new 2015 Chevrolet Equinox I’m so happy I responded to the offer letter she sent in the mail thank you so much Royal Chevrolet family you rock!!!! More

Michelle is personable and gets to know every customer. She genuinely wants to put you into the car that you want and will make sure it happens. I have enjoyed her service and gets to know every customer. She genuinely wants to put you into the car that you want and will make sure it happens. I have enjoyed her service and stop to see her whenever I get an oil change. Both my parents have since purchased from her as well as a family friend and we have all been happy with our experience More

Loyal Royal Customer for LIFE! I love Royal Chevrolet! My husband and I buy all of our cars here!! We just purchased my husband's dream truck, a gorgeous 2017 Midnight Edition Silve I love Royal Chevrolet! My husband and I buy all of our cars here!! We just purchased my husband's dream truck, a gorgeous 2017 Midnight Edition Silverado. Michelle Headley in sales scouted the PERFECT truck and had it delivered within 2 days. Jason Foster, the sales manager, has helped my husband look for and test drive various trucks over the past year until he knew exactly what he wanted. Luke, in finance, offered us an affordable package that protects our vehicle with GAP insurance and extended warranty. I can't thank y'all enough. We look forward to being loyal Royal customers for many years to come. Thank you Royal! More

Great all around First time buying a GM vehicle in 30years my team at Royal very professional . Dino in was great .Our salesman Chris knows his product and made us fe First time buying a GM vehicle in 30years my team at Royal very professional . Dino in was great .Our salesman Chris knows his product and made us feel comfortable . Bob the front end manager made it happen. My wife loves her new 2017 Cruze Hatchback More

Great all the way around i bought a car two years ago from Rusty Snead and when it broke down i went to Rusty and he came to my house to try and help me fix the problem what a i bought a car two years ago from Rusty Snead and when it broke down i went to Rusty and he came to my house to try and help me fix the problem what a great Rep you have thank you guys More

Truly are honest with no bologna, they truly care!! Dino, This young gentleman is wonderful ! Working close to the owner of this dealership, they can get anyone into their own choosing, no matter what. Dino, This young gentleman is wonderful ! Working close to the owner of this dealership, they can get anyone into their own choosing, no matter what. They will not push you into, what they want you to get. They truly care and truly will give it all it takes. I've been working with them for over 20 years and never have found another place as caring and as hard working, than this dealership! I recommend them highly! You won't go away disappointed! More

Great car buying experience I just bought a 2017 2SS Camaro from Royal. Great buying experience. They made sure I got the car and options I wanted. They spent time with my hus I just bought a 2017 2SS Camaro from Royal. Great buying experience. They made sure I got the car and options I wanted. They spent time with my husband and me. We shopped around, spent a lot of time with other dealers. They are the no bull dealer. We bought the car from them, but spent less time there than with any other dealership. Everyone made it as easy as they could. It felt like a hometown dealership where everyone was just working together to take care of us. No gimmicks, no add-ons to the car. This is the car you described, this is the deal we can give you. They followed up with me once I stopped by the first time, but were courteous, not pushy. They really are the no hassle dealership. Highly recommend. Good deal. My team: Nikeisha, Mike and Dino, they were wonderful. More

Purchasing a Vehicle Purchasing a new vehicle was something I kept putting off but, your Royal rep made it a very good experience. He made me feel comfortable, explained Purchasing a new vehicle was something I kept putting off but, your Royal rep made it a very good experience. He made me feel comfortable, explained features of the car, kept it simple and hassle free. I would recommend Royal Chevrolet to friends. Thank you. Nancy More

Bought a certified vehicle We bought a certified vehicle from Royal in June. Jason was Great. However what i'm not please with is the service department! We had the CERTIFIED ve We bought a certified vehicle from Royal in June. Jason was Great. However what i'm not please with is the service department! We had the CERTIFIED vehicle for 6 months and it had already spent a month total in the shop. The first time we took it in for the A/C making a loise noise. The service writer told me that it was normal and nothing was wrong with it (He argued with me about EVERYTHING that I would say was wrong with my CERTIFIED vehicle and I had to ask to have a different service writer). I told them there is something wrong with it and he proceeded to argue with me about it. He called the shop foreman up to listen to it BEFORE he do anything so I could drop it off. Shop foreman said yes something is wrong with it. Got the car back and the dash was making some loud rattling noise and the A/C was still making the same noise. 2 days later the A/c STOPPED WORKING! I called and had to take it back to them. So as of today 3/27/17 My A/C was fixed the 3rd time I took it in, the noise in the brakes were fixed after the 3rd time, but the rattling in the dash that wasn't there when we bought it (it started after they worked on the A/C) still is not fixed. More