Parks Chevrolet Richmond
Richmond, VA
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Matt Ridley is a gem in the car sales market. Royal Chevrolet has been a great dealership to work with and Matt Ridley has been at the focal point of this experience. When working with Matt at Roy Royal Chevrolet has been a great dealership to work with and Matt Ridley has been at the focal point of this experience. When working with Matt at Royal, Matt is more your AGENT than a company salesperson. Sure he works for Royal, but Matt is most interested in what you want and how he can best get you what you want (hence an AGENT), Matt is very knowledgeable of the products at Royal but looks to the customer to ask questions as to what Royal has and what you want. Matt has never pushed a customer toward a car, but instead looks to the buyer to guide him to offer the car that fits the customers wants/desires. Two family members have purchased new cars through Matt and we BOTH had the same great experience. Matt can't get you a car for free, but he does all he can do to get you what YOU want. Charles Orrock More
Great cars and service!!! My visit Was great!!! Very fast and straight to the point experience! I walked away with my new car Less than 2 hours of arriving!!!They made it stres My visit Was great!!! Very fast and straight to the point experience! I walked away with my new car Less than 2 hours of arriving!!!They made it stress free even with my challenge with my credit score!!! More
Purchasing Made Easy After a disappointing visit to an area dealership, my 19 year son was told he would not be able to purchase a car without a co-signer. Michelle Head After a disappointing visit to an area dealership, my 19 year son was told he would not be able to purchase a car without a co-signer. Michelle Headley at Royal knew exactly what to do to get him in a car without a co-signer. She made the experience easy & understandable for him. She helped him get insurance & helped him through the whole process making absolutely sure he stayed within his budget. He is a proud owner of a vehicle HE purchased on his own!! Thanks Michelle!!! More
Love our new van! Wonderful experience with no hassle. Everything from purchase to delivery was quick and smooth. Highly recommend and Michelle was the best help - Wonderful experience with no hassle. Everything from purchase to delivery was quick and smooth. Highly recommend and Michelle was the best help - very pleasant! Definitely recommend her. More
Great Experience I would like to say Royal Chevrolet is great. My saleswomen Michelle was Awesome. She was patient and worked very hard to get me the car I wanted. I would like to say Royal Chevrolet is great. My saleswomen Michelle was Awesome. She was patient and worked very hard to get me the car I wanted. More
Friendly professional people Matthew Ridley and Dino the Finance Manager were so professional, courteous, and attentive. They made buying a vehicle so easy. It doesn’t get any bet Matthew Ridley and Dino the Finance Manager were so professional, courteous, and attentive. They made buying a vehicle so easy. It doesn’t get any better than these folks! More
2018 Silverado Michelle helped me find the truck with every option I was looking for. Very easy to do business with Royal Chevrolet. Would highly recommend them on Michelle helped me find the truck with every option I was looking for. Very easy to do business with Royal Chevrolet. Would highly recommend them on your next car or truck purchase. More
It is very likely I'll buy a car from there again Everything was clean and neat. They had a wide variety of cars on the lot. Anything that you wanted that they didn't have they were more than willing Everything was clean and neat. They had a wide variety of cars on the lot. Anything that you wanted that they didn't have they were more than willing to help you find. They were not the highest price I found, and they were not the lowest price. Although anything lower involved me travel a 100 miles or more to get a car. Not having to do that can definitely make a difference on where you decide to buy a car. This is not the first car I have bought from royal Chevrolet. They went beyond what I expected a dealership to do to get me into the car I was looking for. More
Friendly and Great to Work with From Michelle the Sales rep to the sales Manager to the Finance manger everyone at Royal was great to work with. I would recommend Royal to anyone yo From Michelle the Sales rep to the sales Manager to the Finance manger everyone at Royal was great to work with. I would recommend Royal to anyone you will not work with better people anywhere else! More
Michells was awesome! We hd looked at other cars and other Chevy dealerships, but Royal (and the Sonic LT) was the best! Michelle greeted us from the beginning, was very p We hd looked at other cars and other Chevy dealerships, but Royal (and the Sonic LT) was the best! Michelle greeted us from the beginning, was very patient and understanding, and worked hard to get us the car we wanted. There was some delay of delivery due to the holiday weekend. This and the time taken off from work to purchase the car would have worked more smoothly if Jason, the manager, had communicated more consistently and in a timely manner with us without being prompted - we had to contact him for updates. This was very frustrating, but Michelle made up for it with her professionalism. Overall a great experience! More