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Parks Chevrolet Richmond

Richmond, VA

3.9
665 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 665 reviews

February 19, 2018

Smooth transaction Thanks again on another smooth transaction for our new chevy van. We will always be royal customers. Marc Cohen and Mark Hawn Trademark Woodwo More

by Marc Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman
Feb 20, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback. We are glad to hear that you had a great customer service experience during your most recent purchase. We look forward to working with you again in the future!

February 16, 2018

Outstanding in every way. Frankie Higgins isn't just a car salesman - he is a superb ambassador for the Chevy brand and for Royal. He constantly took the extra steps to make s More

by Chuck RVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Higgins
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Chuck, we are so glad to hear that Frankie provided you with excellent customer service during your shopping experience and beyond. We will make sure to pass along your high praise to him and the rest of our team. Enjoy the ride!

February 16, 2018

Excellent Experience Michelle did an excellent job searching all over to find exactly what I was looking for. I ended up with a great truck and managed to work out a grea More

by Matt Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley, Michael Zaremba
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Matt. We are glad to hear that Michelle provided you with an excellent purchasing experience. We hope that you enjoy your new truck and look forward to working with you again in the future.

February 16, 2018

Great Customer Service Frankie's customer service was evident at our first meeting. He listened to our wants and presented many car options to choose from, each with details More

by Chip RVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster, Frankie Higgins
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Chip. We are glad to hear that Frankie has provided you with great customer service. We look forward to working with you in the future.

February 16, 2018

Michelle Headley is the best sales person! Thank you Michelle and Royal Chevrolet for a great shopping experience. They helped me get the car that I wanted and I couldn’t be happier. Would def More

by Trekkiemom72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
Feb 19, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that Michelle and the team provided you with 5 star customer service and helped you get your perfect vehicle. We will pass along your compliments to her and the rest of the team. Thanks for the great feedback!

February 16, 2018

Awesome Engagement My wife and i had been shopping online for about two weeks. She immediately offered Royal Chevrolet and that's where we met Frankie. He was very helpf More

by Andersons95123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Higgins
Feb 19, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that Frankie provided you with excellent customer service during your search for your vehicle. We will make sure to share your high praise with him and the rest of our team. We look forward to working with you again in the future and appreciate your feedback. Enjoy the ride!

February 15, 2018

Very helpful Frankie was awesome in trying to help figure out what was right for me. He was able to stay in my price range and show me around quality used cars. He More

by GormanMi
Recommend Dealer
Yes
Employees Worked With
Frankie Higgins
Feb 19, 2018 -

Parks Chevrolet Richmond responded

It is great to hear that Frankie provided you with 5 star customer service during your shopping experience. We will be sure to pass along your kind words to him and the rest of the team. Enjoy the ride!

February 13, 2018

Very friendly and straight to the point We had a great experience it was fast, straight to the point and we got exactly what we wanted in the car. Very friendly, they aren't there to just se More

by Lo505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ridley
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Thanks for your feedback. We will be sure to share your kind words with Matt and the rest of the team. We look forward to working with you again in the future. Enjoy your new ride!

February 13, 2018

Excellent service, not just in it for the sale Matt Ridley - one of the best, definitely not your typical salesman. I’ve purchased two vehicles through Royal and wouldn’t go through any other rep. More

by Chadel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ridley
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Chadel. We will be sure to pass along your high praise to Matt and the rest of the team. Enjoy the ride!

February 13, 2018

Matt Ridley is a gem in the car sales market. Royal Chevrolet has been a great dealership to work with and Matt Ridley has been at the focal point of this experience. When working with Matt at Roy More

by Charles A Orrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ridley
Feb 19, 2018 -

Parks Chevrolet Richmond responded

Charles, we are so pleased to hear that Matt provided 5 star service during your family's purchasing experiences. We will share your kind words with him and the rest of our team. We appreciate your feedback!

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