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Parks Chevrolet Richmond

Richmond, VA

3.9
664 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 664 reviews

February 22, 2018

Felt like I was dealing with a long life friend Dj is a great salesman , he worked great with me with getting the truck I’ve been wanting to find for quite a few weeks . Dj was very professional whe More

by Buck88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Lahocki
Feb 26, 2018 -

Parks Chevrolet Richmond responded

It is great to hear that DJ provided you with excellent customer service during your shopping visit with us. We will be sure to share you kind words with him and the rest of the team. We hope you enjoy your new ride!

February 22, 2018

Chevrolet Silverado 1500 purchase from Frankie Higgins My wife and I came into Royal Chevrolet to check out a 2016 Silverado 1500 and we had a great experience with Frankie. He was extremely informative th More

by Kevin K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Higgins
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Kevin. We are so glad to hear that Frankie made your purchasing experience a positive one and will be sure to share your compliments with him and the rest of the team. Enjoy the new ride!

February 22, 2018

Excellent customer service! From sales all the way through finance, the Royal Chevrolet team was extremely helpful and easy to work with. Royal Chevrolet is an excellent dealersh More

by Rcrocker757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hug, Bob Moore, Luke Reid, Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

We are so glad to hear that our entire team made your purchasing experience a positive one and we will be sure to pass along your 5 star feedback to our staff. We hope that you enjoy your new ride!

February 22, 2018

Impala Great Experience, Thank you. Very respectful young man. I Would definitely recommend to anyone to purchase a vehicle from him. I would come back aga More

by Robert D Mayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Lahocki
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Robert. We are glad to hear that DJ provided you with great customer service. Enjoy the ride!

February 22, 2018

One of the best days of my life The place is awesome...I walked in there with a capital one pre-approved piece of paper, a job, not so good credit and high hopes.... Michelle and the More

by Octavia Blackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Reid, Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

We appreciate the feedback, Octavia. We will be sure to pass along your compliments to Michelle and the rest of our team. Enjoy the ride!

February 21, 2018

Very simple process. The deal was very easy to coordinate. Michelle is very knowledgeable and communicates well. I had done my homework and pre-secured my financing. I kne More

by John Stone White
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley, Jocelyn Licea
Feb 22, 2018 -

Parks Chevrolet Richmond responded

John, we are glad to hear that Michelle and the team provided you with great customer service during your purchasing visit with us. We will be sure to share your compliments with the whole team. Enjoy your new ride!

February 20, 2018

My experience was very good with my salesperson My salesperson was very knowledgeable about the 2018 Traverse. He listen to my needs and was able to successfully identify the Traverse that I wanted. More

by snesby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Feb 21, 2018 -

Parks Chevrolet Richmond responded

We are so glad to hear that William provided you with great customer service during your purchasing experience. We appreciate your feedback and will be sure to let William know that his assistance is appreciated. Enjoy your new Traverse!

February 20, 2018

Fair, friendly, attentive The team at Royal helped me buy the car I sought without having to go anywhere else. They presented a fair price for a new vehicle that was in-line wi More

by rls415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, DJ Lahocki
Feb 20, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that DJ, Mike, and the rest of the team provided you with great customer service during your purchasing experience. We appreciate your feedback and will be sure to share your compliments with the whole team. Enjoy your new ride!

February 19, 2018

Pleasant transaction The Royal Chevrolet team made the car buying experience a breeze, and I'm thrilled with my new Chevy Cruze. William Carchman and Bob Moore saw to it t More

by Barbara Moore
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Bill Carchman
Feb 21, 2018 -

Parks Chevrolet Richmond responded

Thanks for the great feedback, Barbara. We are glad to hear that William, Bob, and the rest of the team provided you with excellent customer service during your recent Chevrolet purchase. We will pass along your compliments to our team and hope that you enjoy your new Cruze!

February 19, 2018

Smooth transaction Thanks again on another smooth transaction for our new chevy van. We will always be royal customers. Marc Cohen and Mark Hawn Trademark Woodwo More

by Marc Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman
Feb 20, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback. We are glad to hear that you had a great customer service experience during your most recent purchase. We look forward to working with you again in the future!

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