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Parks Chevrolet Richmond

Richmond, VA

3.9
668 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 668 reviews

February 26, 2018

Treated as Royalty at Royal Chevrolet Royal Chevrolet treat you like family and that's how I feel as I drove away with my new 2018 Chevrolet Traverse High Country. I am a repeat customer More

by James Cannady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster, Marquis Jeter
Feb 27, 2018 -

Parks Chevrolet Richmond responded

James, we are so glad to hear that you have chosen to return to us for your most recent Chevrolet purchase. Customer service is our priority and we appreciate your feedback. We'll be sure to pass along your high praise to Marquis and the rest of the team. Enjoy your new Traverse!

February 23, 2018

Im still shocked about the AWESOME experience. The reason for me supporting my rating is that Royal Chevy treated me like a human being. Like they said...everyone needs a chance to prove themselves More

by Nelson Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Nelson. We are glad to hear that our team provided you with great customer service during your purchasing experience. Enjoy the ride!

February 23, 2018

Pleasant and Positive Experience Bill Carchman and everyone I dealt with at Royal Chevy made my auto purchase a very easy , pleasant and positive experience. From selecting the righ More

by Joseph Lenich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Joseph, we are so pleased to hear that Bill and the rest of the team helped to make your recent purchase a positive experience. We appreciate your feedback and will be sure to pass along your compliments to the whole team. Enjoy your new ride!

February 23, 2018

Hassle Free Purchase Michelle was great to work it. She explained everything in detail, offered me the best deal and followed up with me few days after I purchased my car. More

by Stani Stefanova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

We are so glad to hear that Michelle provided you with great customer service during your purchasing experience. We will be sure to share your kind words with her and the rest of the team. We look forward to working with you again in the future and hope that you enjoy the ride, Stani!

February 22, 2018

Felt like I was dealing with a long life friend Dj is a great salesman , he worked great with me with getting the truck I’ve been wanting to find for quite a few weeks . Dj was very professional whe More

by Buck88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Lahocki
Feb 26, 2018 -

Parks Chevrolet Richmond responded

It is great to hear that DJ provided you with excellent customer service during your shopping visit with us. We will be sure to share you kind words with him and the rest of the team. We hope you enjoy your new ride!

February 22, 2018

Chevrolet Silverado 1500 purchase from Frankie Higgins My wife and I came into Royal Chevrolet to check out a 2016 Silverado 1500 and we had a great experience with Frankie. He was extremely informative th More

by Kevin K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Higgins
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Kevin. We are so glad to hear that Frankie made your purchasing experience a positive one and will be sure to share your compliments with him and the rest of the team. Enjoy the new ride!

February 22, 2018

Excellent customer service! From sales all the way through finance, the Royal Chevrolet team was extremely helpful and easy to work with. Royal Chevrolet is an excellent dealersh More

by Rcrocker757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hug, Bob Moore, Luke Reid, Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

We are so glad to hear that our entire team made your purchasing experience a positive one and we will be sure to pass along your 5 star feedback to our staff. We hope that you enjoy your new ride!

February 22, 2018

Impala Great Experience, Thank you. Very respectful young man. I Would definitely recommend to anyone to purchase a vehicle from him. I would come back aga More

by Robert D Mayo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Lahocki
Feb 26, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback, Robert. We are glad to hear that DJ provided you with great customer service. Enjoy the ride!

February 22, 2018

One of the best days of my life The place is awesome...I walked in there with a capital one pre-approved piece of paper, a job, not so good credit and high hopes.... Michelle and the More

by Octavia Blackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Reid, Michelle Headley
Feb 26, 2018 -

Parks Chevrolet Richmond responded

We appreciate the feedback, Octavia. We will be sure to pass along your compliments to Michelle and the rest of our team. Enjoy the ride!

February 21, 2018

Very simple process. The deal was very easy to coordinate. Michelle is very knowledgeable and communicates well. I had done my homework and pre-secured my financing. I kne More

by John Stone White
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley, Jocelyn Licea
Feb 22, 2018 -

Parks Chevrolet Richmond responded

John, we are glad to hear that Michelle and the team provided you with great customer service during your purchasing visit with us. We will be sure to share your compliments with the whole team. Enjoy your new ride!

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