Parks Chevrolet Richmond

Customer Service Repeat customer for a reason. Refreshing to work with a local company that provides customer service not as an afterthought but as a priority. Very ac Repeat customer for a reason. Refreshing to work with a local company that provides customer service not as an afterthought but as a priority. Very accommodating with making adjustments and offering options to complete the transaction smoothly. I will be visiting Royal again in the future when its time to consider another purchase. More

Exceptional Sales & Service The initial contact with Sales and Finance were very accommodating and stress free. We are first time customers of Royal Chevrolet and will be returni The initial contact with Sales and Finance were very accommodating and stress free. We are first time customers of Royal Chevrolet and will be returning for future vehicles. We have already recommended Royal to two family members. Have returned once to add an accessory to our Silverado and continue to receive the same courteous service and family atmosphere. More

The best They did everything they said they would do when no one else would and I had been to other places. I don’t have a lot of money and they worked within They did everything they said they would do when no one else would and I had been to other places. I don’t have a lot of money and they worked within my budget. I am very happy with the service. The whole group of people were great. If I still lived there I would go back, but I moved out of state. More

Beyond excited Frankie gave me a call around 9am and I left with a car by 6pm! He’s supper nice and listens to what you need and helps you get there ! I will recomme Frankie gave me a call around 9am and I left with a car by 6pm! He’s supper nice and listens to what you need and helps you get there ! I will recommend him to all my friends and family ! I love my car already !! More

The Extra Mile Bill Carchman went the extra mile to make me feel comfortable. He was friendly and helpful. I am looking forward to driving my new vehicle. I will de Bill Carchman went the extra mile to make me feel comfortable. He was friendly and helpful. I am looking forward to driving my new vehicle. I will definitely recommend Bill at Royal Chevrolet to friends and family! More

Great listener with a great deal Marquis and the staff at Royal Chevrolet did an amazing job listening to what I needed to support my family and worked tireless to help me stay within Marquis and the staff at Royal Chevrolet did an amazing job listening to what I needed to support my family and worked tireless to help me stay within my budget. I appreciated his patience in answering all my questions. More

Treated as Royalty at Royal Chevrolet Royal Chevrolet treat you like family and that's how I feel as I drove away with my new 2018 Chevrolet Traverse High Country. I am a repeat customer Royal Chevrolet treat you like family and that's how I feel as I drove away with my new 2018 Chevrolet Traverse High Country. I am a repeat customer here and that's why I came back to this dealership when considering another vehicle. From my sales person (Marguis), finance rep to the service department. Great job everyone and keep up the good work. More

Im still shocked about the AWESOME experience. The reason for me supporting my rating is that Royal Chevy treated me like a human being. Like they said...everyone needs a chance to prove themselves The reason for me supporting my rating is that Royal Chevy treated me like a human being. Like they said...everyone needs a chance to prove themselves. More

Pleasant and Positive Experience Bill Carchman and everyone I dealt with at Royal Chevy made my auto purchase a very easy , pleasant and positive experience. From selecting the righ Bill Carchman and everyone I dealt with at Royal Chevy made my auto purchase a very easy , pleasant and positive experience. From selecting the right car to signing the final papers , it was GREAT!!! Thank You .Royal Chevrolet] More