Parks Chevrolet Richmond

Awesome Experience Everyone at Royal that I had dealings with seemed to be just genuine good people. Told them the situation and they did everything they could from begi Everyone at Royal that I had dealings with seemed to be just genuine good people. Told them the situation and they did everything they could from beginning to end to make my car buying situation with them an A+. I would recommend any and everyone I know to go and talk with the crew at Royal when searching for a car, More

Surburban from internet exactly as promised Identified used Suburban from the internet with color and features I wanted. Set up a test drive and bought it within 2 hours as it was exactly as Identified used Suburban from the internet with color and features I wanted. Set up a test drive and bought it within 2 hours as it was exactly as advertised. Simple and smooth process. More

Dealership needs improvement This dealership would rank in the top three worst dealer experiences that I have had. Sales manager says they don’t negotiate their prices or give yo This dealership would rank in the top three worst dealer experiences that I have had. Sales manager says they don’t negotiate their prices or give you a second key in order to sell their cars. Took over two hours to go through the finance manager process at the end. Just a poorly run business. More

Love my new Chevy Royal Chevrolet and Bill Carchman made this experience seamless. Royal supports the customer before and after the sale. I am still learning all the Royal Chevrolet and Bill Carchman made this experience seamless. Royal supports the customer before and after the sale. I am still learning all the new features of my new Traverse, and Bill is always patient and eager to help me out. If you like Chevrolet, do yourself a favor and visit Royal and ask for Bill Carchman. More

Thank you! Beyond happy with my new car. I appreciated all of the work that the team put into it especially Michelle and Jason. Thank you so much! Beyond happy with my new car. I appreciated all of the work that the team put into it especially Michelle and Jason. Thank you so much! More

2018 Chevy Malibu Bill Carchman and the entire staff made the entire car buying experience great! They took the time to answer all of my questions and walk me through e Bill Carchman and the entire staff made the entire car buying experience great! They took the time to answer all of my questions and walk me through each step of the entire process. As a first time car buyer and recent college graduate it was nice to know that they weren't just looking to make a sale, but rather to make sure I was supported and knowledgable with my decision! More

Great I’ve been coming to Royal Chevrolet for over 20 years. Working with DJ was a great experience, he was very personable and professional. I would rec I’ve been coming to Royal Chevrolet for over 20 years. Working with DJ was a great experience, he was very personable and professional. I would recommend Royal Chevrolet and DJ to family and friends. More

Wonderful experience Nice various was great because I had a wonderful sales person and I ended up with the exact card that I wanted at that was wonderful. From now on I'll Nice various was great because I had a wonderful sales person and I ended up with the exact card that I wanted at that was wonderful. From now on I'll send all my friends to Royal Chevrolet to see Michelle. More

HAPPY I was very impressed with the number of camaro to choose from! It was a pleasure to work with Bill AND Jason to get behind the wheel of my THIRD one! I was very impressed with the number of camaro to choose from! It was a pleasure to work with Bill AND Jason to get behind the wheel of my THIRD one! 😁 More

"Matt Ridley – Superior Sales and Service! Matt Ridley is a superior sales associate! Matt provides superb customer service. He listened to my desired specifications and exceeded my expectation Matt Ridley is a superior sales associate! Matt provides superb customer service. He listened to my desired specifications and exceeded my expectations by finding the perfect car at the perfect price. I wanted to be sure that my bike would fit in my new Chevy Cruze Hatchback. We drove to my house and tested it. I was delighted to see how easy and neatly the seats fold down to tuck several bikes in the closed hatch. It is a joy doing business with Royal Chevrolet! Matt Ridley and the entire staff treat you like friends and family! Matt will find the best deal to fit your needs." More