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Parks Chevrolet Richmond

Richmond, VA

3.9
665 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 665 reviews

March 20, 2018

Love my new Chevy Royal Chevrolet and Bill Carchman made this experience seamless. Royal supports the customer before and after the sale. I am still learning all the More

by Carlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Mar 20, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Bill and the team provided you with great customer service during your purchase and afterward. We will be sure to let them know that their assistance is appreciated. We appreciate your feedback and hope you enjoy your new Traverse!

March 15, 2018

Thank you! Beyond happy with my new car. I appreciated all of the work that the team put into it especially Michelle and Jason. Thank you so much! More

by BRob12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley, Jason Foster
Mar 16, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear our team provided you with 5 star customer service during your shopping experience. We will be sure to let Michelle, Jason, and the whole team know that their assistance is appreciated. Enjoy the ride!

March 13, 2018

2018 Chevy Malibu Bill Carchman and the entire staff made the entire car buying experience great! They took the time to answer all of my questions and walk me through e More

by CaptTim2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Mar 14, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that Bill and the team made your first car buying experience a positive one. We will be sure to pass along your high praise. Enjoy your new ride!

March 12, 2018

Great I’ve been coming to Royal Chevrolet for over 20 years. Working with DJ was a great experience, he was very personable and professional. I would rec More

by ReggieB70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Lahocki
Mar 14, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that DJ provided you with 5 star service during your purchase. We appreciate your continued business and will be sure to share your kind words with DJ and the rest of our team. Enjoy your new ride!

March 09, 2018

Wonderful experience Nice various was great because I had a wonderful sales person and I ended up with the exact card that I wanted at that was wonderful. From now on I'll More

by Joni Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Reid, Michelle Headley, Michael Zaremba
Mar 09, 2018 -

Parks Chevrolet Richmond responded

Joni, we are so glad to hear that Michelle provided you with 5 star customer service during your purchasing experience. We will be sure to let her know that her assistance is appreciated. Enjoy your new ride!

March 06, 2018

HAPPY I was very impressed with the number of camaro to choose from! It was a pleasure to work with Bill AND Jason to get behind the wheel of my THIRD one! More

by vmknisley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Foster, Bill Carchman
Mar 07, 2018 -

Parks Chevrolet Richmond responded

It's great to hear that Bill and Jason provided you with 5 star customer service while shopping for your new Camaro. We will be sure to let them know that their assistance is appreciated. Enjoy the ride!

March 05, 2018

"Matt Ridley – Superior Sales and Service! Matt Ridley is a superior sales associate! Matt provides superb customer service. He listened to my desired specifications and exceeded my expectation More

by CherylRVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Matthew Ridley
Mar 05, 2018 -

Parks Chevrolet Richmond responded

Cheryl, we are glad to hear that Matt provided you with 5 star customer service during your purchasing experience. We will be sure to pass along your kind words to him and the rest of the team. Enjoy your new Cruze!

March 05, 2018

Visit to buy a vehicle from Royal Chevrolet When I walked into your huge showroom I was dazzled with all the Corvettes, Cameros, and high end trucks and suv's. I was also impressed with my sales More

by Fishman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Mar 05, 2018 -

Parks Chevrolet Richmond responded

Thanks for the 5 star feedback! We are glad to hear that Bill provided you with great customer service during your shopping experience. We will be sure to pass along your high praise to him and the rest of the team. Enjoy the ride!

March 04, 2018

Thank you Mr. Marquis Jeter I wasn't sure if I was going to purchase a new vehicle. Mr. Jeters introduced himself to my husband and I and I told him we were just interested in l More

by Bigelow
Recommend Dealer
Yes
Employees Worked With
Marquis Jeter
Mar 05, 2018 -

Parks Chevrolet Richmond responded

We are pleased to hear that Marquis provided you and your husband with excellent service during your shopping experience. We will be sure to let him know that his assistance is appreciated. Enjoy the ride!

March 02, 2018

Great experience! My husband and I enjoyed working with Bill, Michael and Luke. They were all very knowledgeable and helpful. The whole process of purchasing my new T More

by bethpaul15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Reid, Michael Zaremba, Bill Carchman
Mar 02, 2018 -

Parks Chevrolet Richmond responded

Thanks for the feedback, Beth. We are glad to hear that Bill, Michael, and Luke provided you and your husband with 5 star customer service during your purchase experience. We will be sure to let them know that their assistance is appreciated. Enjoy your new Tahoe!

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