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Parks Chevrolet Richmond

Richmond, VA

3.9
668 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 668 reviews

April 04, 2018

2016 Jeep Great Experience! Thank you Royal Chevrolet team for making the experience painless. Special thanks to Mr. Steve Hug! Would definitely recommend Roy More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hug, Bill Carchman
Apr 05, 2018 -

Parks Chevrolet Richmond responded

Chris, it is great to hear that Steve and the team provided you with excellent customer service during your purchase. We appreciate your feedback and will be sure to pass along your compliments to the whole team. Enjoy the ride!

April 04, 2018

Outstanding service Michelle gave Michele assured me I would leave with a vehicle an I did.at first I had doubts because of a bankrupt that I had completed.. More

by Smi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley
Apr 05, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. We are happy to hear that Michele and the team provided you with 5 star customer service during your purchase. Enjoy the ride!

April 03, 2018

Best of everything I felt no pressure and Bill Carchman made me feel relaxed and comfortable. Everyone was super nice. Bill has been there even after I purchased the veh More

by Sportsfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman, Ricky Higgins
Apr 04, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Bill and the team provided you with 5 star customer service during your shopping experience with us. We will be sure to let them know that their assistance is appreciated. Enjoy the ride!

April 02, 2018

Excellent Bill was great to work with and showed the advantages to doing business with Royal. Bill showed me the service and parts dept and how easy it is to do More

by Eastinrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yates, Dino Capocelli, Bill Carchman, Ricky Higgins
Apr 02, 2018 -

Parks Chevrolet Richmond responded

We are pleased to hear that Bill and the team provided you with great customer service during your purchase. We will be sure to pass along your compliments to everyone. Enjoy the ride!

April 02, 2018

New car buyer Great great service they were courteus and professional they looked out for my needs as well as the dealerships would definitely buy from them again More

by Rilero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley, Jason Foster, Michael Zaremba, Ricky Higgins
Apr 02, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear our team provided you with 5 star customer service during your purchasing experience. We will be sure to share your kind words with the whole team. We look forward to working with you again in the future.

March 30, 2018

Great Sales service Poor administration I found a vehicle I was interested in online and headed to Royal Chevrolet to check it out. My salesman (Bill Carchman) was extremely helpful. He was More

by Moose8002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 02, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. Customer service is important to us and we will be sure to look into the issues you mentioned. We are glad to learn that Bill provided you with great customer service during and after your purchase. We will be sure to let him know that his assistance was appreciated.

March 28, 2018

Royal Treatment Great selection, great sales knowledge. Expert service and good prices. Dealer delivery first class. I especially like the service department and the More

by Greg&GinetteAREhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in credit office., Michelle Headley
Apr 02, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. We are glad to hear that our entire team provided you with excellent customer service and will be sure to pass along your kind words. Enjoy the ride!

March 28, 2018

Awesome Job Great experience and Bill Carchman did a great job. Recommend Bill to everyone. Great follow up and customer service. Very happy with experience and w More

by William Braxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gordon, Bill Carchman, Ricky Higgins
Apr 02, 2018 -

Parks Chevrolet Richmond responded

William, we are happy to hear that Bill and the team provided you with excellent customer service during your purchasing experience. We will be sure to let him know that his assistance is appreciated. Enjoy the ride!

March 26, 2018

03/24/2018 My husband and I purchased a new 2018 Chevrolet Tahoe. We had a great experience at the dealership. The staff that we dealt with was super friendly, v More

by Lisa Darnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Jason Foster, Bill Carchman
Mar 26, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback, Lisa. We will be sure to pass along your kind words to Bill, Jason, and the rest of the team. We look forward to working with you again in the future. Enjoy your new Tahoe!

March 24, 2018

Royal Chevrolet is the Best From the first contact with Brandy to meeting with my salesperson Michelle, my experienced as great! Both professional and friendly and treated me li More

by Jacks0naction!23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy, Michelle Headley, Jason Foster
Mar 26, 2018 -

Parks Chevrolet Richmond responded

It is great to hear our team provided you with 5 star customer service during your purchasing experience. We will be sure to pass along your high praise. Enjoy the ride!

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