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Parks Chevrolet Richmond

Richmond, VA

3.9
668 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 668 reviews

April 24, 2018

Service and sales I’ve been having trouble with my GMC Acadia 2012 for many months. Service was terrific and sales gave me loaner of new Traverse which I never imagined More

by Traverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 25, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that our sales and service teams provided you with 5 star customer service during your visits with us. We will be sure to share your compliments with all of them. We appreciate your feedback and hope that you enjoy the ride!

April 24, 2018

Fantastic Sales are what made tgis purchase happen. Going the extra mile so to speak.. I can't lie but proximity of tje dealership was a factor but the quality More

by RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Luke Reid, Michelle Headley
Apr 25, 2018 -

Parks Chevrolet Richmond responded

Rick, we are glad to hear that our sales team was able to help you find the vehicle that was the perfect fit for your needs. We will be sure to share your compliments with them. Enjoy your new truck!

April 24, 2018

Hassle Free I had a great experience working with Steve and Mike. Friendly, Knowledgeable and reliable. He did what he said he would do in a timely manner. More

by dperkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Castillo
Apr 25, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. It is great to hear that Steve and Mike provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to them and the rest of the team. Enjoy the ride!

April 24, 2018

Good sales people They were very understanding of my need on the car I was buying. We’re also very helpful. I was able to get the car I wanted More

by Anthony hohensee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley, Bill Carchman
Apr 25, 2018 -

Parks Chevrolet Richmond responded

Anthony, we are glad to hear that our team was able to help you find your ideal vehicle. We will be sure to pass along your kind words to them. Enjoy the ride!

April 20, 2018

Great experience, very courteous and professional! Good experience , friendly, knowledgeable sales person, very courteous, outgoing, willing to spend the time necessary to explain features and options, More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 23, 2018 -

Parks Chevrolet Richmond responded

Russell, it is great to hear that our team provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to the whole team. Enjoy the ride!

April 20, 2018

Amazing experience! I came to Royal Chevrolet looking to trade in my old vehicle and purchase a newer one. To begin, my old car was appraised in less than 15 minutes. I More

by Ashleigh F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
Apr 20, 2018 -

Parks Chevrolet Richmond responded

Ashleigh, we are glad to hear that Michael, Bill, and the rest of the team provided you with 5 star customer service during your trade-in and purchase experience. We will be sure to pass along your kind words to them and the rest of the team. Enjoy your Chevy Cruze!

April 13, 2018

Salesman William Carchman Bill was absolutely marvelous! He was patient, knowledgeable and so helpful! We came onto the lot late and he addressed all of our needs and wasn't pu More

by Lundy Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman
Apr 16, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Bill provided you with excellent customer service during your purchase. We will be sure to share your kind words with him and the rest of the team. we appreciate your feedback and hope that you enjoy your new ride!

April 11, 2018

purchase of vehicle from start to finish the process was very smooth, De' John,Dino and Mike met all my needs and did it with a smile, this is the first positive review I More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yates, Dino Capocelli, De'John Bassett
Apr 12, 2018 -

Parks Chevrolet Richmond responded

Jimmy, we are so glad to hear that De'John, Dino, and the team provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to our team and let them know that their assistance is appreciated. Enjoy the ride!

April 08, 2018

Great Bill was great to work with. He did not pressure us for a sale. He found what we were looking for and helped us to obtain the car we were interested i More

by Jayne Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
Apr 09, 2018 -

Parks Chevrolet Richmond responded

It's great to hear that Bill provided you with great customer service during your visit. We will be sure to share your kind words with him and the rest of the team. Enjoy the ride!

April 07, 2018

Awsome experience I loved the fact that everyone including Michelle pitched in to help me get a car. I walked in not knowing what could be done for my situation, and Mi More

by Jonesoscar11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell, Michelle Headley, Ricky Higgins
Apr 09, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. We will be sure to let Michelle and the team know that their assistance is appreciated. Enjoy the ride!

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