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Parks Chevrolet Richmond

Richmond, VA

3.9
664 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 664 reviews

April 20, 2018

Amazing experience! I came to Royal Chevrolet looking to trade in my old vehicle and purchase a newer one. To begin, my old car was appraised in less than 15 minutes. I More

by Ashleigh F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
Apr 20, 2018 -

Parks Chevrolet Richmond responded

Ashleigh, we are glad to hear that Michael, Bill, and the rest of the team provided you with 5 star customer service during your trade-in and purchase experience. We will be sure to pass along your kind words to them and the rest of the team. Enjoy your Chevy Cruze!

April 20, 2018

Great experience, very courteous and professional! Good experience , friendly, knowledgeable sales person, very courteous, outgoing, willing to spend the time necessary to explain features and options, More

by Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 23, 2018 -

Parks Chevrolet Richmond responded

Russell, it is great to hear that our team provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to the whole team. Enjoy the ride!

April 13, 2018

Salesman William Carchman Bill was absolutely marvelous! He was patient, knowledgeable and so helpful! We came onto the lot late and he addressed all of our needs and wasn't pu More

by Lundy Dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman
Apr 16, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Bill provided you with excellent customer service during your purchase. We will be sure to share your kind words with him and the rest of the team. we appreciate your feedback and hope that you enjoy your new ride!

April 11, 2018

purchase of vehicle from start to finish the process was very smooth, De' John,Dino and Mike met all my needs and did it with a smile, this is the first positive review I More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yates, Dino Capocelli, De'John Bassett
Apr 12, 2018 -

Parks Chevrolet Richmond responded

Jimmy, we are so glad to hear that De'John, Dino, and the team provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to our team and let them know that their assistance is appreciated. Enjoy the ride!

April 08, 2018

Great Bill was great to work with. He did not pressure us for a sale. He found what we were looking for and helped us to obtain the car we were interested i More

by Jayne Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zaremba, Bill Carchman
Apr 09, 2018 -

Parks Chevrolet Richmond responded

It's great to hear that Bill provided you with great customer service during your visit. We will be sure to share your kind words with him and the rest of the team. Enjoy the ride!

April 07, 2018

Awsome experience I loved the fact that everyone including Michelle pitched in to help me get a car. I walked in not knowing what could be done for my situation, and Mi More

by Jonesoscar11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mitchell, Michelle Headley, Ricky Higgins
Apr 09, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. We will be sure to let Michelle and the team know that their assistance is appreciated. Enjoy the ride!

April 04, 2018

2016 Jeep Great Experience! Thank you Royal Chevrolet team for making the experience painless. Special thanks to Mr. Steve Hug! Would definitely recommend Roy More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hug, Bill Carchman
Apr 05, 2018 -

Parks Chevrolet Richmond responded

Chris, it is great to hear that Steve and the team provided you with excellent customer service during your purchase. We appreciate your feedback and will be sure to pass along your compliments to the whole team. Enjoy the ride!

April 04, 2018

Outstanding service Michelle gave Michele assured me I would leave with a vehicle an I did.at first I had doubts because of a bankrupt that I had completed.. More

by Smi123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley
Apr 05, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. We are happy to hear that Michele and the team provided you with 5 star customer service during your purchase. Enjoy the ride!

April 03, 2018

Best of everything I felt no pressure and Bill Carchman made me feel relaxed and comfortable. Everyone was super nice. Bill has been there even after I purchased the veh More

by Sportsfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Bill Carchman, Ricky Higgins
Apr 04, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Bill and the team provided you with 5 star customer service during your shopping experience with us. We will be sure to let them know that their assistance is appreciated. Enjoy the ride!

April 02, 2018

New car buyer Great great service they were courteus and professional they looked out for my needs as well as the dealerships would definitely buy from them again More

by Rilero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley, Jason Foster, Michael Zaremba, Ricky Higgins
Apr 02, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear our team provided you with 5 star customer service during your purchasing experience. We will be sure to share your kind words with the whole team. We look forward to working with you again in the future.

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