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Parks Chevrolet Richmond

Richmond, VA

3.9
665 Reviews

4502 West Broad Street

Richmond, VA

23230

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Showing 665 reviews

May 08, 2018

Royal team works together for great customer service Marquis and the Royal team spent the entire morning with me listening to what I wanted in a truck, calculating my trade-in, and finding the one truck More

by LandArch1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Foster, Michael Zaremba, Marquis Jeter
May 09, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Marquis and the rest of the team provided you with excellent customer service during your purchase and were able to help you find the vehicle that was just right for you. We will be sure to share your compliments with the entire team. Enjoy your new truck!

May 07, 2018

Brand New Car I walked into the dealership very stressed out and upset and I left happy and stress relieved. I have a brand new car and a smile on my face More

by Kiana420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
May 07, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. It is great to hear that our team provided you with excellent customer service during your purchase and will be sure to share your kind words with them. Enjoy your new car!

May 04, 2018

My new truck I love my new truck !!! They found the exact one I was looking for. Everyone at Royal are so nice and professional especially Michell so go down and More

by Cesar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dino Capocelli, Michelle Headley, Michael Zaremba
May 07, 2018 -

Parks Chevrolet Richmond responded

Cesar, we are happy to hear that Michelle and the team have consistently provided you with 5 star customer service during your visits with us. We will be sure to pass along your compliments to our entire staff. Enjoy your new truck!

May 02, 2018

2nd Purchase and Counting Recently, my husband and I, purchased our 2nd used vehicle from Royal Chevrolet. The whole team works together to get you the best deal possible. They More

by Carrol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Yates, Dino Capocelli, Corey Bowman
May 07, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback, Carrol. It is great to hear that our team has consistently provided you with great customer service during your purchases. We will be sure to let Mike and the rest of the team know that their assistance is appreciated. Enjoy the ride!

April 28, 2018

Good easy experience I was all set to buy a ford when their salesman screwed up. Royal Chevrolet came to my rescue with an hassle free experience. I will now being using R More

by Rob Berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 30, 2018 -

Parks Chevrolet Richmond responded

Rob, we are glad to hear that Bill and the team provided you with 5 star customer service during your purchase with us. We will be sure to pass along your compliments to everyone. We look forward to working with you again in the future and hope that you enjoy your new ride!

April 28, 2018

Michelle was AMAZING!!! She made the process a breeze! What a great staff!! We definitely recommend to others and will be back!! Thank so much Michelle you are a true breath of fresh air!! More

by Awreynolds74
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
Apr 30, 2018 -

Parks Chevrolet Richmond responded

We are glad to hear that Michelle provided you with 5 star customer service and helped make your purchase a pleasant one. We will be sure to share your kind words with her and the rest of the team. Enjoy the ride!

April 25, 2018

Satisfied They go the extra mile to get the deal done. This is the second vehicle I have bought from this dealership the first one was just as well done More

by Rctaylor77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Headley
Apr 28, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that our team provided you with 5 star customer service during both of your purchases with us. We will pass along your compliments to the whole team. Enjoy the ride!

April 24, 2018

Service and sales I’ve been having trouble with my GMC Acadia 2012 for many months. Service was terrific and sales gave me loaner of new Traverse which I never imagined More

by Traverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carchman
Apr 25, 2018 -

Parks Chevrolet Richmond responded

We are happy to hear that our sales and service teams provided you with 5 star customer service during your visits with us. We will be sure to share your compliments with all of them. We appreciate your feedback and hope that you enjoy the ride!

April 24, 2018

Fantastic Sales are what made tgis purchase happen. Going the extra mile so to speak.. I can't lie but proximity of tje dealership was a factor but the quality More

by RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Moore, Luke Reid, Michelle Headley
Apr 25, 2018 -

Parks Chevrolet Richmond responded

Rick, we are glad to hear that our sales team was able to help you find the vehicle that was the perfect fit for your needs. We will be sure to share your compliments with them. Enjoy your new truck!

April 24, 2018

Hassle Free I had a great experience working with Steve and Mike. Friendly, Knowledgeable and reliable. He did what he said he would do in a timely manner. More

by dperkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Castillo
Apr 25, 2018 -

Parks Chevrolet Richmond responded

We appreciate your feedback. It is great to hear that Steve and Mike provided you with 5 star customer service during your purchase. We will be sure to pass along your compliments to them and the rest of the team. Enjoy the ride!

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