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Parks Chevrolet Richmond
Richmond, VA
664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 664 reviews
June 21, 2018
Great experience! These guys went out of their way to help me with my purchase. My sale took place late on a Friday and everyone stayed late. First class operation. These guys went out of their way to help me with my purchase. My sale took place late on a Friday and everyone stayed late. First class operation. More
by Chevy2016
Employees Worked With
Bill Carchman
June 19, 2018
Very enjoyable My wife and I had a very nice buying experience Bill and Rusty worked very well together on making sure we were comfortable and explained everything c My wife and I had a very nice buying experience Bill and Rusty worked very well together on making sure we were comfortable and explained everything clearly More
by Truck Guy 123
Employees Worked With
Bob Moore, Dino Capocelli, Rusty Snead, Bill Carchman
June 18, 2018
Excellent Customer Service The entire team at Royal Chevrolet made purchasing my new car very easy. Bill was especially knowledgeable and helpful. He left no detail uncovered. 1 The entire team at Royal Chevrolet made purchasing my new car very easy. Bill was especially knowledgeable and helpful. He left no detail uncovered. 10/10 in all aspects. More
by jrobinett
Employees Worked With
Bill Carchman
June 03, 2018
Easy experience. Bill Carchman was personable and helpful. He got me into the car I was interested in for a test drive quickly and was able to either answer my questio Bill Carchman was personable and helpful. He got me into the car I was interested in for a test drive quickly and was able to either answer my questions or find the answers. From arrival to driving away with my car was about 3 hours. Finance found me a better interest rate than I had found on my own, which was helpful. More
by Xtina K
Employees Worked With
Bill Carchman
June 03, 2018
Amazing service Michelle helped me get into my new car after bad experiences with other dealers. She was efficient, and dedicated to helping me find a car. Michelle helped me get into my new car after bad experiences with other dealers. She was efficient, and dedicated to helping me find a car. More
by Aquarius90
Employees Worked With
Michelle Headley
May 31, 2018
Excellent customer-centered experience Bill and his team were so wonderful to work with. Bill made us feel important and always gave us the best service and attention. He kept us informed Bill and his team were so wonderful to work with. Bill made us feel important and always gave us the best service and attention. He kept us informed and kindly worked around our ever-changing schedules. We would absolutely recommend the team at Royal Chevrolet for purchasing a new vehicle. More
by MRGG
Employees Worked With
Bill Carchman
May 28, 2018
Wonderful We came to Royal to see Michelle she was referred to us by a good friend . Michelle and Mike worked tirelessly and jumped through hoops to make sure w We came to Royal to see Michelle she was referred to us by a good friend . Michelle and Mike worked tirelessly and jumped through hoops to make sure we we left there in a new car that we were happy with. I could not have asked for a better experience! More
by McGuinn2018
Employees Worked With
Michelle Headley, Michael Zaremba
May 09, 2018
Perfect I really enjoyed my time with Royal they were patient and didn't pressure me into anything. I told them what I wanted and they gave me several options I really enjoyed my time with Royal they were patient and didn't pressure me into anything. I told them what I wanted and they gave me several options. I ended up with an SUV that I love and is perfect for my whole family. More
by KAlston
Employees Worked With
Michael Zaremba, De'John Bassett
May 08, 2018
Thank You Thank guys for all of your help. The process was long but in the end I got the car I wanted! I appreciate you guys and I will be telling everyone abou Thank guys for all of your help. The process was long but in the end I got the car I wanted! I appreciate you guys and I will be telling everyone about Royal More
by T8433269
Employees Worked With
Marquis Jeter
May 08, 2018
Royal team works together for great customer service Marquis and the Royal team spent the entire morning with me listening to what I wanted in a truck, calculating my trade-in, and finding the one truck Marquis and the Royal team spent the entire morning with me listening to what I wanted in a truck, calculating my trade-in, and finding the one truck in their inventory that met all my criteria at a good price. Very happy driving away with a new truck by lunchtime. More
by LandArch1
Employees Worked With
Jason Foster, Michael Zaremba, Marquis Jeter
