Parks Chevrolet Richmond

Excellent Service and Responsiveness Winston, Rusty, Bob and the entire staff were a pleasure to deal with. They made sure they took care of any concerns and questions I had. The communic Winston, Rusty, Bob and the entire staff were a pleasure to deal with. They made sure they took care of any concerns and questions I had. The communicated very well and made sure I felt completely comfortable with the service. I appreciate their assistance and they made it a pleasant experience for myself and my family. Thank you again! More

Great customer service One of the best places to buy cars in richmond! Great customer service. Bill made it really easy and fun to get my new car. One of the best places to buy cars in richmond! Great customer service. Bill made it really easy and fun to get my new car. More

Everyone was very helpful I was totally pleased. All of my questions were answered. I felt very comfortable. The dealership was very clean. I would purchase again. I have passe I was totally pleased. All of my questions were answered. I felt very comfortable. The dealership was very clean. I would purchase again. I have passed my experience on to others More

Winston was very easy to contact and professional. Overall very pleased with the staff and my car. I have called Winston and he always return my call. I have also called him about the car and he has as Overall very pleased with the staff and my car. I have called Winston and he always return my call. I have also called him about the car and he has assisted me with becoming more familiar with my car. More

Great experience Shopped all the dealerships in the area and found the best pricing and the most helpful staff at Royal. I am pleased with my purchase. Shopped all the dealerships in the area and found the best pricing and the most helpful staff at Royal. I am pleased with my purchase. More

Buying a New Car My car recently gave out on me, which was very unexpected while in the midst of all the natural disasters. After trying two other dealerships, I decid My car recently gave out on me, which was very unexpected while in the midst of all the natural disasters. After trying two other dealerships, I decided to check out Royal Chevrolet considering my current car was a Chevrolet. When I walked in, Bill met me at the door. I sat down with Bill and explained to him my situation, I need a new car, I didn't have a down payment, and I need it as soon as possible so that I could get back and forth to work. We went to check out the lot and Bill informed me of the current the current deals the dealership had to offer. I test drove a total of 3 cars, in the pouring rain, all which Bill did an amazing job at explaining the features. I settled on a car and we began the process. Unfortuantely, the car I settled on was going to be out of my budget for monthly payments. So we decided to test drive another car which happen to be my favorite car, a dodge charger ,and knew I had to have it. After spending about five hours at the dealership working with Bill, we decided to finish up in the morning once I brought in more documentation. I came back the next morning with my paperwork and insurance quotes. After continuously working with Bill, we managed to get me in my favorite car with payments lower than we anticipated. Bill will make sure everything is in your best interest. He is an extremely friendly person and will make sure that you're completely comfortable through the whole process. I felt like I was being a difficult customer but he was extremely patient with me. I would recommend anyone looking for a new or used car to visit Bill Carchman at Royal Chevrolet, W. Broad St Richmond, Va. More

Everything was great! My experience with Royal Chevrolet was more than I can ask for. The day that I came in to make everything official I was in the worse mood, however Ro My experience with Royal Chevrolet was more than I can ask for. The day that I came in to make everything official I was in the worse mood, however Royal Chevrolet made my day so much better. I left there with a smile on my face and my dream car! Thank you Royal! More

I am a loyal Cheverolet supporter.. . this is 3rd new Malibu Bill Carchman was very helpful. He was patient and seemed to have knowledge of the product and said he will help me with the cell phone paring when I Bill Carchman was very helpful. He was patient and seemed to have knowledge of the product and said he will help me with the cell phone paring when I get the car on Sept. 24. . Rusty Sneed told me the price out the door was $31.000. That price was incorrect. More

Thanks!!! Everything was great!! Handled professionally and in a timely matter!!! Bill is a outstanding salesman and i will highly recommend Royal yo anyone i k Everything was great!! Handled professionally and in a timely matter!!! Bill is a outstanding salesman and i will highly recommend Royal yo anyone i know who’s looking to purchase a automobile! This is my 3rd vehicle with Royal and i look forward to doing business with you’ll in the future. Thanks again!!! More

Excellent service My sales rep Bill and finance guy Anthony were excellent, they were very helpful, informative, polite, and went above and beyond to make sure all my e My sales rep Bill and finance guy Anthony were excellent, they were very helpful, informative, polite, and went above and beyond to make sure all my expectations were met. More