Parks Chevrolet Richmond

Trenton, my salesman, was a lot of fun. He was very knowledgeable about the dealership and the Colorado I was interested in. When I saw it in the showroom, I was convinced the dealership He was very knowledgeable about the dealership and the Colorado I was interested in. When I saw it in the showroom, I was convinced the dealership cared about their new vehicles and I was sold (don't tell the sales manager). We worked together until I was comfortable with the final purchase price. Very smooth process. Sam P. More

This dealer uses predatory practices to suck money from customers without giving value. I was in town for work, and needed my 4wd serviced before I could leave. They were friendly and told me they woul customers without giving value. I was in town for work, and needed my 4wd serviced before I could leave. They were friendly and told me they would do their best, whoch they did manager to get us on the road in time. The problem came up when less than a week later, the issue returned. Now I cannot get their service department to return my calls, and the one time I did speak to someone they said they would email me the information on my repairs but never did. Many reviews have similar experiences to mine, the google review about them not k owing what brakes are is a good read, and I would highly reccomend going anywhere else. More

The service i received from my sales associate Ron Carter, was top of the line. He was above and beyond taking care of my purchase..thanks to the team for yr hard work in making this a easy deal. Carter, was top of the line. He was above and beyond taking care of my purchase..thanks to the team for yr hard work in making this a easy deal. More

Ivan was great, helped me with the purchase of my new Malibu. Highly recommend! Thank you Malibu. Highly recommend! Thank you More

My wife and i stopped by Parks this past saturday, to test drive a Traverse. The salesman said these were “in transit”, even thought the website said there were three on their lot (misleading). The sal test drive a Traverse. The salesman said these were “in transit”, even thought the website said there were three on their lot (misleading). The salesman kept pushing us into smaller SUVs like the Trax, when we were very clear that we wanted either a Traverse or a comparable 3row mid size SUV with a V6. He wanted us to sit and wait while he searched online, but we told him we can do that at home; we wanted to look at cars. Finally, we got up to go walk their lot and he became very agitated. He pressured my wife to ensure he had the correct phone number for us (which he had) and kept pushing to call us when he found something, when we really only wanted either a Traverse or something comparable (which he didn’t have on the lot and couldn’t tell us when he’d get something on his lot). So a lot of attitude and pressure and no help. We ended up buying a brand new Telluride from Colonial Kia that afternoon. More

Great overall experience! Pricing, professional customer service and courtesy provided by all and specifically, salesman Ron Carter during my visit and purchasing process - Th Pricing, professional customer service and courtesy provided by all and specifically, salesman Ron Carter during my visit and purchasing process - Thank You! Bill N. More

I purchased my car in 8/2023. I went to that dealership because that’s where I purchased my Chevy Cruz back in 2015. My experience in 2015 was the best experience I had compared I went to that dealership because that’s where I purchased my Chevy Cruz back in 2015. My experience in 2015 was the best experience I had compared to this current experience; because of my experience I don’t feel comfortable going back and purchasing a car as a women. If you are a women going to purchase a vehicle there, just be mindful they will try and get over on you. I tried to refinance my vehicle with another bank and was told they could not help me because the loan amount is so much higher than the value of the vehicle. When I was told that I knew something didn’t feel right with this deal from the beginning; I just couldn’t pin point it. The process happened so quickly. They seem to be looking for a quick sell versus a long term customer. More

Courteous and working to achieve a great relationship with. Ronald Carter way to go coming in to meet me on his day off speaks professionalism. with. Ronald Carter way to go coming in to meet me on his day off speaks professionalism. More

EXCELLENT SERVICE FROM START TO FINISH! I’m going back for my state inspection next month. Chris at Parks Chevrolet updated me timely on status of my repairs. I was surprised and happy at I’m going back for my state inspection next month. Chris at Parks Chevrolet updated me timely on status of my repairs. I was surprised and happy at the fast turnaround time and they did not over charge. I strongly recommend Parks Chevrolet and if you’re lucky, you’ll get Chris. R. Small More