Parks Chevrolet Huntersville

Everyone at the dealership was friendly and knowledgeable. They helped me to understand what was going on with my car and explained the repairs to me so that I could understand what they were d knowledgeable. They helped me to understand what was going on with my car and explained the repairs to me so that I could understand what they were doing. More

Worked with Chris Haverstick on the purchase of a 2023 GMC Sierra. Very knowledgeable of the process and answered everything question throughly. He even helped drop my insurance prices a month! They also GMC Sierra. Very knowledgeable of the process and answered everything question throughly. He even helped drop my insurance prices a month! They also hooked me up with a sweet deal on the extended warranty! Very easy to work with and the process couldn’t have went smoother. Highly recommend this dealership for the next purchase of your new or used vehicle! More

Just wanna let know I was not satisfied with customer service today Chris is full of xxxx had me and my lady come all the way to the dealer this evening the car we were going to get was gone and he didn’ service today Chris is full of xxxx had me and my lady come all the way to the dealer this evening the car we were going to get was gone and he didn’t even notify us he just talked and text me all day the car was sold this morning why the xxxx would he have me come all the way there and to put the icing on the cake he wasn’t even there today I will never be returning to this dealer ever that xxxx is unacceptable a Waiste of our time he’s definitely not a good salesman you gone notify me through text message when I got to the dealer saying the car was sold what kind of xxxxen dealership yall running up there I will be advising no one to shop at that location that was straight xxxxxxxx More

We think that Thomas Fox is a great service advisor at parks Chevy huntersville nc. parks Chevy huntersville nc. More

Sterling the internet guy was just a waste of time for me. Asked for a rough quote and got nowhere. Just wanted to know a rough out the door quote so i had my finances ready before arrival me. Asked for a rough quote and got nowhere. Just wanted to know a rough out the door quote so i had my finances ready before arrival More

I was very disappointed with my experience at this dealership. Upon arrival, the salesperson I spoke with never asked my name or what type of vehicle I was looking for. The two vehicles I came specifi dealership. Upon arrival, the salesperson I spoke with never asked my name or what type of vehicle I was looking for. The two vehicles I came specifically to see were no longer available, and rather than offering to help me find alternatives, the salesperson showed little interest in assisting me further—he didn’t even provide a business card. Left to browse the lot on my own, I encountered another member of the sales staff who was sitting in a golf cart. She made no effort to greet me and simply drove off while smoking a cigarette. Overall, I felt ignored and unvalued as a potential customer. More

Recommends work to be completed that does not need to be completed. Told me $89 for oil change plus tire rotation cost up front. Then went to check out and charged me $240.48. Said he told me the wrong pric completed. Told me $89 for oil change plus tire rotation cost up front. Then went to check out and charged me $240.48. Said he told me the wrong price. I would not have even had them change my oil if I knew it was so much more than a quality local service tech. Recommended $2K of additional services which some More

Dear Mr. Hickman, I had the pleasure of meeting Jordan Lasure; service advisor, last month. After visiting many dealerships, Jordan listened to my plea and ha Hickman, I had the pleasure of meeting Jordan Lasure; service advisor, last month. After visiting many dealerships, Jordan listened to my plea and had no issue assisting me in finding a solution to repair my 2005 Chevrolet SSR Pickup Truck. He introduced me to one of your mechanics that was familiar with this classic vehicle. His knowledge of and expert troubleshooting was impressive to say the least. Jordan is an excellent communicator who kept me informed during repairs. I picked up my vehicle better then I left it. I did this review because Jordan wouldn’t let me walk away unsatisfied. His can do attitude won me over immediately! Everyone in the service department was professional and treated me with respect every time I visited service. I felt like a new truck owner, but knowing Chevrolet still has a 19 year old truck on the road is a true testimonial they build great vehicles. I’m really not a review customer but felt you needed honest feedback that Parks Chevrolet Huntersville got it right. You all have earned my loyalty. As a retired Marine, recognizing a job done well, above and beyond expectations deserves the highest compliment from the public. I hope you will recognize them as well. Your leadership is reflected from your staff’s attitudes and you’re doing it well sir. Thank you for the opportunity to submit a review. Glenn Richardson More

Completely rude and unprofessional behavior of the reps in service department, I spoke with Sheila Sheline. They decline to provide MPI results, decline to tell what has been inspected, just rude talks. Wh in service department, I spoke with Sheila Sheline. They decline to provide MPI results, decline to tell what has been inspected, just rude talks. When I 've asked about itemized results they asked do I want to make another inspection, so it was looks like they didn't nothing for the first time and that was the reason their rude behavior. More