Parker Johnstone's Wilsonville Honda

Sometimes buying a car can be like pulling teeth, but not at Parker Johnstone Wilsonville Honda. Fast and friendly customer service made my experience shopping here a pleasurable one. If you are in the marke at Parker Johnstone Wilsonville Honda. Fast and friendly customer service made my experience shopping here a pleasurable one. If you are in the market for a new automobile, I highly recommend this dealership! More

I found a used CRV I wanted to buy. Merry was very nice & tried to be helpful. However, they offered 12,200+ for my 2007 mustang, not even close to blue book. Then, I wanted to pay to have a prepurchase & tried to be helpful. However, they offered 12,200+ for my 2007 mustang, not even close to blue book. Then, I wanted to pay to have a prepurchase inspection on the CRV by a different Honda service department. The manager refused. He told me I could buy the car & if I didn't like it, I could return it within 5 days. I wasn't going to risk having to pay a restocking fee if I bought it & then inspected it and had to return it if It turned out there was a problem. There's something wrong when a car dealer won't allow their cars to be inspected by an independent third party. I called Honda corporate & they saidalthough it isn't recommended, it's the dealers prerogative to deny an independent inspection. I left & went straight to Honda's competitor, Wilsonville Toyota. They offered $14,000 for my mustang & let me take their SUV overnight so I could get a prepurchase inspection from the service department of my choice. There was absolutely no haggling. I bought my SUV from Wilsonville Toyota within an hour of the SUV being inspected. Bottom line, no dealer other than Wilsonville Honda has denied my request to have a used vehicle inspected. I wouldn't buy from them because they lowball on the tradein & they must not be confident in the used cars they sell if they won't allow an inspection. More

Love working with everyone in the service department. I have recommended the dealership and service department time and time again. They are friendly, fast and always bend over backwards for me. I live ab have recommended the dealership and service department time and time again. They are friendly, fast and always bend over backwards for me. I live about 40 miles away and I will never go anywhere else. Best experience we have ever had with a dealership all around. My husband and I agree I will never own anything else besides a Hondaa again and we will always purchase from Parker Johnstone's. We are true loyal customers ONLY because they have earned it!! More

We didn't realize this before entering the dealership, but they apparently advertise themselves as Oregon's "Negotiation free Honda dealer". And that would be great, if it was negotiation free on account but they apparently advertise themselves as Oregon's "Negotiation free Honda dealer". And that would be great, if it was negotiation free on account of they offered good deals up front. But no. They attempted to rip us off. We went in looking for a Honda Fit. We test drove one, and Merry was very nice and friendly. The first weird thing that happened though, was that she told us that the 0.9% APR incentive on the Fit was going to end "tomorrow" on account of the disaster in Japan, when in fact we knew previously, and verified with the dealership we eventually bought from and Honda's website, that the incentive lasted until the end of the month, another 2 weeks from the date we visited the dealership. So, best case, she's ignorant, worst case, she's lying to us AND trying to use Japan as a mechanism of guilt. After the test drive, we sat down and were shown the pricing: MSRP, plus the $750 destination fee, plus accessory costs for carpeted floor mats, a rear bumper appliqué, a plastic tray for the trunk, and "splash guards" (which weren't actually even on the vehicle) totalling around $400. When we suggested we needed a lower price, she went to talk to her finance manager, and returned with a non-counter offer of no discount. We tried again, and she decided she'd go try and ask one more time, and we got the same result. No negotiation on the price whatsoever. And she said that they were giving us a good price, because other dealerships were selling at over MSRP. Pfft. So we left, went to Beaverton Honda, and talked them down to about $25 less than invoice price, plus the rear bumper appliqué and floor mats were included, not considered up-charged accessories. And I noticed that Beaverton accessory prices were about %10 less than they were at Wilsonville. More

Salesman was great to work with. He was very knowledgeable about the whole process. As always with the buying process, the financial dept. is still in the push, push, push mode to get you t knowledgeable about the whole process. As always with the buying process, the financial dept. is still in the push, push, push mode to get you to buy the extras. When you say no, it's " why not ", and the look of dismay. It seems to bring down the excitement a bit. More

This was the best car buying experience we have ever had! Gene was great! Super friendly nice fun and patient! And he never pressured us once! We greatly appreciated that! We loved working with Gene and love Gene was great! Super friendly nice fun and patient! And he never pressured us once! We greatly appreciated that! We loved working with Gene and loved the dealership, definitely will recommend them to people and will be back ourselves! Thank you so much!! We love our new car! =) More

I purchased my car in 2007 and it was such a great experience i passed on the salesmans name to my mother, who purchased a car a few months later. We both get ALL service done at this dealer and could experience i passed on the salesmans name to my mother, who purchased a car a few months later. We both get ALL service done at this dealer and couldn't be more pleased with the service we recieve. I walk in the door and it feels like home, all the girls (and sometimes guys) in the service yell my name "Shawna", and i feel like Norm in Cheers. They seem truly happy to see me and not just take my money. They make small talk while i fill out my paperwork and ask me about my life. They go above and beyond the call of duty with printing out directions to the nearest starbucks, to arranging shuttle services. This service isn't just when i go in for my big service issues, it is a constant. It happens when i just pop in to get a tire fixed, or when I am too lazy to wash my car at home, they will do it for me. While i am young, and haven't owned many cars, i find it hard to believe that any other dealer will be able to live up to the standard that Parker Johnstone has set. I will buy my future vehicles here and i know my family will also. More

Jeanette and Jose are always so friendly and take care of my needs. They treat me like I am their best customer even though I only visit a few times a year for LOB and maintenance. They are always quick to my needs. They treat me like I am their best customer even though I only visit a few times a year for LOB and maintenance. They are always quick to greet me and thank me for my service. They resolve tricky situations (like when a service was quoted as being under warrantee and it turned out it wasn't) with the greatest amount of professionalism. Super stars! More

This is an excellent dealership with a top notch service department. I have been a customer there for over four years and have always had my questions and concerns answered with the best customer service. department. I have been a customer there for over four years and have always had my questions and concerns answered with the best customer service. Jeanette and Christina are the best service advisers. I have referred friends to them and just recently one of my best friends just bought a brand new Honda from them. More

When I moved to Oregon a few years ago I found myself looking for a convenient place to have some service work done. I just stopped in to see what kind of money I would be having to spend. As soon as I w looking for a convenient place to have some service work done. I just stopped in to see what kind of money I would be having to spend. As soon as I walked in I was immediately greeted and welcomed! I told Jenete that I was new to the area and that I was just in to do some price checking. She helped me right away and was so bubbly. I scheduled right away and told me that I was going to be working with Cristina. Two days later I met with Cristina and of course Jenete was there to welcome me back. Those girls are so personable and friendly I'm not surprised that they are related. I love chatting with them because they make the usual car experience so much fun. I have no reason to go elsewhere. More