
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
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2,004 Reviews of Parker Johnstone's Wilsonville Honda
I hope Honda can go to the model followed by Parker Johnstone's. The reason I say this is because all info is available on Internet with regards to MSRP, Invoice and TMV. I see no point in wasting t Johnstone's. The reason I say this is because all info is available on Internet with regards to MSRP, Invoice and TMV. I see no point in wasting time in unnecessary haggling on prices that can be verified on the Internet. These days most people can get this info instantaneously on their smart phones. The service is excellent, I had good experience last year but could not purchase as something came up in the last minute and that's why I made up my mind to come back this year to purchase. I would definitely recommend anyone interested in buying to your dealership. Please keep up the good work. If you could take it one step further, I would say have some vehicles with no accessories so people will be even more attracted. Psychologically when they get to your dealership I think they will end up buying the vehicle with critical accessories anyways in Oregon, also then the buyer feels they have a choice and the dealership is being honest. With most Honda Dealers in the area what's happening is that they tell you the base price to attract the customer to visit their dealership and then the car is not available (this is definitely a wrong way to start, as the customer already feels they are cheated even if they can easily afford the extra $600 dollars over a period of 60 months). With so much information out there your dealership approach is the best! Your salesperson was Excellent, I would give him full points. Also another strategy I would say is that if you guys are selling at TMV or below anyways print out Edmunds eval. and show the customer upfront at that point they will just go ahead and buy (if they were planning to buy). More
Last Thursday, 27 June '13, I found the 2013 Honda Accord EX-L V-6 Coupe w/ Satellite in white Pearl online... I had been looking for six weeks, fully expecting that the 2014 models were my only opti Accord EX-L V-6 Coupe w/ Satellite in white Pearl online... I had been looking for six weeks, fully expecting that the 2014 models were my only option. I called Wilsonville Honda and got Luis Chanchola on the phone. He was so professional in his demeanor and source information. He emailed me the info I needed, including an amazingly low price. I called back ten minutes later and confirmed that I wanted to purchase the car and would drive over the next day, Friday. to take delivery. Luis introduced me to Nichole Friswold. She did an outstanding job organizing all of the "details" for delivery, then showed me the basics of operating the vehicle and beginning an ongoing process of using the computer enhanced options. As I was completing the financial paperwork with Shannon Beasley, Mr. Parker Johnstone interrupted briefly, to award Shannon the Employee of the Week Award. What a treat to know I have the privilege of association with a most PROFESSIONAL car dealership. I will most assuredly refer my friends and associates to Wilsonville Honda ! By the way... I got 32.8 MPG on my ride back to central Oregon... sweet ! More
We really enjoyed our experience at the wilsonville honda dealership. The customer service representative Michael Kinsman truly listened to our needs and made our experience very pleasurable. He helped us lo dealership. The customer service representative Michael Kinsman truly listened to our needs and made our experience very pleasurable. He helped us look for exactly what we wanted and at the best deal possible. We would defenetly come back for future purchases and recommend to our friends and family. He really made us feel at home and checked up on us to see if we liked the car andy if we had any questions or concerns. I'm very happy with his help and expertise. More
Terri Goodman, our sales rep was very helpful, patient and very professional. She was very patient with my two boys and made them feel comfortable. She has great customer service skills and treats clien and very professional. She was very patient with my two boys and made them feel comfortable. She has great customer service skills and treats clients with respect. Wishing you the best Terri!! More
Jennette and Kristina in the service department are unbelievably friendly and professional! I am a mom with small kids and have had my Honda Odyssey serviced here for the last 5 years and always feel unbelievably friendly and professional! I am a mom with small kids and have had my Honda Odyssey serviced here for the last 5 years and always feel welcome--they even know me by name when I walk in the door. I have taken my many cars to many service departments in my life and it's always been something I've dreaded. Not here -- it's comfortable, friendly, warm with plenty of room to have the kids play and have hot chocolate :) There's also free wi-fi so I can sit on the comfortable chairs, couches or desk and get work done while the kids are playing and the car is getting worked on. I never feel pressured to get more work done that is absolutely necessary and Jennette and Kristina make the time so enjoyable! Not to mention that I always get my car back in tip top shape at a very reasonable price. I can't say enough good things about Parker Johnstone's Wilsonville Honda service department and would HIGHLY recommend it to anyone!!! More
Gaylen Cashman was very upbeat, down-to-earth and personable. She said upfront that she was new but this did not get in the way. In fact I found it refreshing that when she said she did not have the personable. She said upfront that she was new but this did not get in the way. In fact I found it refreshing that when she said she did not have the answer (which was not often) that she found out within minutes. I have recommended Wilsonville Honda to several people. This would be my "only" dealership I would buy a car from in the future. More
Used this dealership for a long time and ALWAYS received outstanding service. Trustworthy, experienced, timely, and great value. Treated with respect and called by name unlike many other businesses I freq outstanding service. Trustworthy, experienced, timely, and great value. Treated with respect and called by name unlike many other businesses I frequent.. I have never had to return for follow up regarding repairs done at Parker Johnstone. I have no hesitation in recommending Parker Johnstone Wilsonville Honda. More
I bought my car from Wilsonville Honda and take it there for service. I drive past Beaverton Honda about 30-40 minutes to go to Wilsonville even for a basic oil change. The service team in Wilsonvill for service. I drive past Beaverton Honda about 30-40 minutes to go to Wilsonville even for a basic oil change. The service team in Wilsonville goes above and behond with their customer service. They are very clear with their description of problems, they give me options, timelines and price points. They care. I trust them. They are such a nice group of people, service with a big smile. They have a great sense of humor. They honor competitor's coupons if they don't have a better "deal" being offered. They always give me a loaner if my car needs to be there longer than a couple of hours. My car is always ready when they say it will be. And they clean it. They accommodate my schedule. They simply are terrific! I recommend Wilsonville Honda to all my friends a couple of whom have actually bought cars there because of my experiences. We recently puchased a third car. We will be bringing it here for service, too. More
I have been going to Parker Johnstone's Wilsonville Honda since December of 2006. It came highly recommended from my friend and I bought my 2007 civic there on the first visit. I met both Jeannette an Honda since December of 2006. It came highly recommended from my friend and I bought my 2007 civic there on the first visit. I met both Jeannette and Kristina the first time I went for my first oil change. Each visit I have been helped by one of them and they always remember my name and this makes me feel welcome. Kristina always takes the time to remember personal conversations that we had in the past and shows that I am a valued customer/person. I have never taken my Civic to another place due to the excellent care I get from my Wilsonville, Honda. Parker Johnstone's is the only dealer I feel will give me the truth about what my Civic needs and I have recommended everyone that talks about getting a new car to go to them. Thanks Kristina and Jeannette for World Class Service!!!! Sincerely, Rose Klein More
Being first-time car buyers, we were looking for as simple as a process as we could get. The folks at Parker Johnstone's delivered just that. We put out feelers for who around town could give us the be simple as a process as we could get. The folks at Parker Johnstone's delivered just that. We put out feelers for who around town could give us the best deal and Dale Winterfield was the quickest to respond as well as being very personable over the phone. As we asked more questions, he continued to give us prompt answers. By the end of the day we felt that he had worked out the best deal and put us right where we wanted to be price-wise. Once we got to the dealership, Zac Dreyer took over and most likely worked overtime to get us into our new car. He helped speed up the finance process by acting as finance manager when that department was slammed. Zac easily explained each step of the process and seemed very genuine in helping us out. Every step of our purchase was friendly and quick. We definitely would recommend Parker Johnstone and their staff to any family members or friends who are looking for a car. The no-hassle aspect is too good to pass up and would definitely go back there for future purchases. More