
Parker Johnstone's Wilsonville Honda
Wilsonville, OR
Filter Reviews by Keyword
By Type
2,007 Reviews of Parker Johnstone's Wilsonville Honda
I will definitely be back and recommend them! These are real people who are amazing! Professional, personable and over all just good people! They worked to get me the financing I needed and were These are real people who are amazing! Professional, personable and over all just good people! They worked to get me the financing I needed and were understanding of my unique situation and just wanted to help any way they could. They were curious and knowledgeable! Thank you Gaylen, Brandie and Jeff! You are WONDERFUL! Katie Huff More
A co-worker referred us to this location and we couldn't be happier! After years of searching for a reliable and honest location to service our vehicles, we have found it. We would like to especi couldn't be happier! After years of searching for a reliable and honest location to service our vehicles, we have found it. We would like to especially give a shout out to Kristina, whose exemplary customer service is as critical to the reputation of this company as is the mechanical work. For us good customer service is a must, and Kristina exhibits that ten fold. Also, we thank Dave, the service manager, for taking time to not only talk to us over the phone regarding our vehicle concerns but extending that same graciousness in person. We look forward to bringing all of our vehicles here. Thank you, Kim & Carlos More
Gaylen provided me with excellent customer service before and after the purchase of my vehicle. I had to commute for work during a big snow storm. I needed chains for my new car. Gaylen went and got the corr and after the purchase of my vehicle. I had to commute for work during a big snow storm. I needed chains for my new car. Gaylen went and got the correct size chains for my car so I could safely get home. She has gone above and beyond for me! Excellent service and care! More
We had an overall fantastic experience with Gaylen. She was very attentive to our needs, never hurt to go back and ask questions on our behalf and had a great personality with us the entire 3 days we worke was very attentive to our needs, never hurt to go back and ask questions on our behalf and had a great personality with us the entire 3 days we worked with her. She always remember our names and greated us with a great smile. Overall we spent close to 10 hours with her over the course of 3 days and she was always ready for us to ask more questions. She even returned our phone calls promptly. When it came to pricing I believe she worked with us and assisted us and Terry in getting us the best overall price for the vehicle we purchased. I was only disappointed with the vehicle pricing compared to the MSRP Pricing, I felt it could have been a little more negotiable. The sale price was less than $1000 from the MSRP, that was a surprise. Not much difference. Granit there was a $500 incentive but still, I've seen vehicles (new) for sale with better savings difference between the MSRP and the Sales Price. We know that is out of the hands of the sales rep so of course we do not hold Galen responsible for that as I would hope this survey does not either. She herself was a pleasure to work with as was Terry in Financing and we will DEFINATLEY send out friends to see the two of them when they're in the market for a new car. More
I'd been shopping and test driving cars for a few weeks and was put at ease by Gaylen's style and casual yet professional style. Felt listened to when asked what I was looking for. A recommendation weeks and was put at ease by Gaylen's style and casual yet professional style. Felt listened to when asked what I was looking for. A recommendation was made of a few cars within my price range and what I shared was on my wish list of features. My biggest draw to Honda Wilsonville was the no-haggle pricing. I was given a printout of all cars of the make and model of what I was looking for that SOLD within 150 miles. It was easy to see the year, and mileage and noted that the car I was about to check out was a good deal. I don't want to be thinking I could have gotten the car for less if I bickered and held out for six hours, or that the guy before me got a great deal so they would have to stick me for the difference. Here, it's straight up. Buying a car can be an arduous process, and I believe that Gaylen was my advocate, She got the right people involved, for financing and trade-in, and expedited each step as much as was possible. Respectful and low-key. I like this place. More
We were greeted by the friendly sales staff when we walked in the door. They had a good choice of vehicles we were looking for. We already had an agreed upon price for that model. The process was simpl walked in the door. They had a good choice of vehicles we were looking for. We already had an agreed upon price for that model. The process was simple and painless. More
Superb Customer Service. Attention to our needs. Patience. Gaylen epitomizes what I want and need in a sales person. Never frustrated at my indecision. Always helpful to match our needs to the prop Patience. Gaylen epitomizes what I want and need in a sales person. Never frustrated at my indecision. Always helpful to match our needs to the proper vehicle. This simple formula is just one reason to go to PJ Wilsonville Honda. Oh, and the service department rules. Team Jeanette! More
We walked in unsure of what to expect of the experience. We are a family with 2 young kids so the prospect of going to a car dealership seemed like not the best idea. First thing when we walked in, we were We are a family with 2 young kids so the prospect of going to a car dealership seemed like not the best idea. First thing when we walked in, we were greeted warmly with Jeff and knew right away we wanted to deal with him. He was warm, friendly, funny, knowledgeable and best of all? NOT PUSHY! He listened to what we said we wanted and needed for our family and lined it up with no push for more than we could afford or want. He guided us through the whole day and even called around to all the dealerships to find us the model and trim we wanted with a white exterior (I love white vehicles). Then we got to hang out with Gaylen, who was just as warm and friendly as Jeff! She helped guide us through all our choices for our vehicle and even went to pick up our new CRV for us so we could have it THAT day! She was so kind to our entire family, including our kids- who had begun to lose their patience at this point lol. This experience was NOTHING like we had expected which was such a pleasant surprise! They not only had a really nice snack and guest area but a really nice kids play area upstairs in it's own room full of toys and movies! Thanks again to everyone there for such a pleasant experience. They will definitely be getting our word of mouth recommendations! More
Very enjoyable, laid back car buying experience. Everyone I worked with was knowledgeable and friendly. I never felt as though I was being pressured into something. 5 stars all around. I worked with was knowledgeable and friendly. I never felt as though I was being pressured into something. 5 stars all around. More
I can't begin to say enough about what a great experience I had with this dealership. Normally I don't tend to write reviews for things, but I just feel compelled to this time. When you think of c experience I had with this dealership. Normally I don't tend to write reviews for things, but I just feel compelled to this time. When you think of car dealerships and shopping for a vehicle, I normally think of having to play a game of how can I not get ripped off, am a I getting a good deal etc... Not so here. From the moment I first contacted the dealership looking for a new Honda, to the moment I bought the car and even after the purchase, I knew I was not only getting a good deal, I was making a friend in the dealer business. This is no joke, they give you an up front price, that is beyond competitive without any hassle at all. They also go above and beyond to make the experience like it really should be, but rarely is anywhere else. A fun experience! Special thanks to Anna, for answering all my many emails as I tried to figure out exactly what I wanted, and to Gaylen who went out of her way to pick me up when I got in town, and going far above and beyond to make sure I had a great experience in buying my new car. I have already recommended you guys to many people, and know exactly where I will be going for any future purchases!!! Oh... and I LOVE my new car! Thanks, Chris W. More