Parker Johnstone's Wilsonville Honda

Good offers. Easy process. Great service! I found the car I wanted on their website. They were having a great deal on a lease for a Honda Civic at the time. I went in to check it out and was g I found the car I wanted on their website. They were having a great deal on a lease for a Honda Civic at the time. I went in to check it out and was greeted with a friendly smile and introduced to Nichole. She was very friendly and knowledgeable. The process was quick and painless. I would definitely recommend this dealership. More

Purchase new car Nicole, Taylor and Brandie were professional, attentive, and thorough. Delightful to work with. I'd definitiely recommend Parker Johnstone's Honda t Nicole, Taylor and Brandie were professional, attentive, and thorough. Delightful to work with. I'd definitiely recommend Parker Johnstone's Honda to anyone interested in a Honda. More

Grate service department. I have worked with Tyler several times for parts & service and he has been outstanding. I ask for Ty when I call now. Very knowledgeable and friendly I have worked with Tyler several times for parts & service and he has been outstanding. I ask for Ty when I call now. Very knowledgeable and friendly. More

Don't service your car there! I have been a customer of Wilsonville Honda having purchased 2 vehicles from them and getting our Honda Odyssey serviced on a regular basis. I have h I have been a customer of Wilsonville Honda having purchased 2 vehicles from them and getting our Honda Odyssey serviced on a regular basis. I have had some issues in the past when they tried to not cover damages on a exterior protection plan they sold to me when I purchased the van. To their credit, they honored their obligation when I complained directly to the dealership manager. Yesterday, my wife took our Odyssey in to have the brakes inspected. They quoted us $500 to replace brake pads, which is ridiculous. But for sake of convenience, my wife authorized the work to be done. They called us later in the evening and told us that the calipers were damaged, and it would now cast $2000 to repair! They tried to pressure my wife to give the go ahead. When she resisted and questioned them, they told her they could not put the car back together without doing the work! We drove the vehicle in, they inspected the brakes and gave us a quote, and now they were telling us it would now cost 4 times as much to fix it, and by the way the car was not drivable in the current state they put it in. We asked around, and the consensus was that if there was caliper leakage from ALL 4 calipers as they claimed, it would have been identifiable at the time of initial inspection. And everyone agreed $2000 was outrageous, and their tactics basically extortion. We called Les Schwab, where we previously had our brakes repaired, and they told us the quote was outrageous. I spoke directly with the service manager, Jose Moreno, who told us there was nothing he could do. I asked him how he would feel in my situation, and he said he would be more understanding. I told him to put the vehicle back together and I would be there to pick it up. He then informed us that we would need to sign a waiver saying they do not recommend driving the vehicle after they took it apart. We refused, and I demanded that he get the vehicle back to the SAME condition we brought it in. He finally agreed to have the vehicle towed to Les Schwab. Oh, and they had already removed and lost the front brake pads! Our bill from Les Schwab?? $609 out the door, a difference of $1400!! When I called Jose back to ask about the discrepancy, he told us that Les Schwab routinely replaced with "lower quality" calipers, and to return to Honda calipers, that's what it would cost. When I explained Les Schwab did the entire job, including calipers for $609, and their brake pads ONLY were $500, he said we would have saved the $109 if we had work serviced with them. I guess Honda calipers NEVER fail. So if I went with Honda, it would have taken me 20 brake repairs, or roughly 600000 miles, to make back the difference in cost. So disappointing, this to a loyal customer. The only thing I can do as a customer is to no longer bring my business to them. I wouldn't even put a penny in their vending machine. I also bought a Civic from them, and I have 3 children who will eventually need cars as well. I would rather drive to Vancouver then give them any of my business. I suggest you DO NOT get your car serviced there, unless you don't like money and want to give it away. More

Terrific customer service without any pressure No pressure dealership with quality used vehicles. The customer service is fantastic. The sales people are friendly and a pleasure to work with, and t No pressure dealership with quality used vehicles. The customer service is fantastic. The sales people are friendly and a pleasure to work with, and they don't pressure you to make decisions. More

Great Experience Did not end up buying (yet) but Taylor Reeves could not have been more helpful. She was quick to respond and provided all the information I needed. Did not end up buying (yet) but Taylor Reeves could not have been more helpful. She was quick to respond and provided all the information I needed. I would work with her again in a heart beat. More

Always easy and fair This is the second vehicle I have purchased from Parker Johnstone's Honda. I love the fact that I can walk in and not fell like I need to bring a man This is the second vehicle I have purchased from Parker Johnstone's Honda. I love the fact that I can walk in and not fell like I need to bring a man with me to buy my own car. Gaylen as well as anyone I have ever dealt with that this dealership is honest and upfront from start to finish. I never feel pressured and always feel I am getting a great used vehicle that has been thouroughly inspected. The added bonus is that I can get it all done in less than a few hours. I decided after my first car purchase here that this is the only dealership I will go to and they did not disappoint the second time around. More

Great experience as always! It’s my 2nd time buying a car at this dealership and with Gaylen. Been excellent both times. No hassle and they take care of everything for you. I wo It’s my 2nd time buying a car at this dealership and with Gaylen. Been excellent both times. No hassle and they take care of everything for you. I would buy my 3rd car here when the time comes. More