Park Place Lexus Grapevine

Thanks again for another great experience in buying a car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well car. Joe is so helpful, knowledgeable Courteous and service oriented that I delight in working with him. I will see him for my next car as well More

Seamless and easy purchase. Derrick was awesome! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! Friendly, understanding, knowledgeable. Will be back again! From trade in, to test drive easy,simple, trusting old school auto purchase! More

Easy and professional Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. Swapped out a lease for a new one. Very easy to get it done. Had the car we wanted. Paperwork was easy. Brandon was very professional throughout. More

5 star experience!! Everything went very smooth. I would be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! be recommending all my friends about this dealership. Ned was a great guy to deal with. Thanks Ned!! More

YOU GET WHAT YOU PAY FOR! (in a good way) John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking John Hosler is a buyer's dream salesperson. He knew everything about the 2020 NX300. He would tell me something and then explain why without my asking him to. I personally liked that alot. I have been in the auto industry for 30 years and it's rare to see a dealership that has a good "flow" with the employees. It seemed like everyone worked together as a team. That is just an observation on my part. Also, I was with John from start to finish. No going to 3 different people before you sign the ppwk! That is a plus. I told him what i wanted as far as payments, etc.. and we went back and forth until we were both happy:) and the back and forth was not a situation where he had to go ask a sales manager, then come back with a quote and so on. I would recommend this dealership with no reservations! Calm, peaceful and friendly environment. I'll be back there in 3 years for another vehicle! (and we did this the end of June-hot, sweaty, with face masks! If it would have been a longer process i would have had to leave.) Go and see John! You won't regret it one bit More

Walter Onubogu was an excellent sales person for assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter agai assisting on purchasing my first pre-owned vehicle and the buying experience was great and hopefully in a few years I will definitely see Walter again for new vehicle. - Nneka Onubogu More

Dealership Extraordinaire From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with except From the time we were contacted by the sales executive, Dennis Velasquez, until the time we drove away in our new vehicle, we were treated with exceptional service. Dennis was a real professional who possesses a customer driven spirit. He kept the process moving along at a reasonable pace that didn't make the sale an all day affair. We were able to arrive at a fair and reasonable offer. To invest this amount of money you want to feel like you are appreciated and we certainly have felt that through this process. Dennis has followed up with us to ensure we were happy with our decision and to answer any concerns or questions regarding the operation of the vehicle. Happy to be a Park Place customer. More

My experience at Park Place Lexus Grapevine was excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very info excellent. John Hosler helped me through my whole process in purchasing my new vehicle from test driving, purchasing, and financing. He was very informative and went above and beyond in customer service. Thank you John! More

Always a great experience! Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few Thank you, Daryl, for helping us with our recent Lexus lease! We are always pleased and appreciate your attention to detail. See you again in a few years!! More

Pleasant I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was t I came in to test drive the NX 300, as I was parting with my 2009 RX350 which I loved, but my neighbor needed a reliable car and at 11 years, it was time to get a new vehicle. And with 0% APR, it seemed like a no brainer, no money out of my pocket for interest and I get a new 2020. I was introduced to Bobby. He listened, we test drove, we talked, I decided colors inside and out, upgrades and add-ons I wanted. Bobby made it happen. I asked for discount off MSP, Bobby made it happen. When vehicle arrived and detail complete, Bobby had the paperwork ready to sign. No fuss, no haggling, no pressure, no anything but pleasant and painless. Best experience I've ever had, purchasing any vehicle, new or used. Bobby gave me a quick tutorial before I left and has followed up since. I'd deal with Bobby, and Park Place again, in a heartbeat. I'd give Bobby 10 stars if I could. Now if Lexus would go back to making the RX350 the size it used to be, I'd buy that. Only reason I purchased the NX was because the new RX wouldn't fit in my garage! More