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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,342 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,342 reviews

October 30, 2020

Thank you Ezell and the whole team at Park Place. Awesome, easy, simple purchasing process. I’m in awe of the quality of my RX350 More

by Deniseproc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson, Tony Puricelli
Jan 05, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

October 30, 2020

Total professional! Highly recommend John. Never pressured us, After 1st visit, sent us a thank you for stopping by. Other 2 Lexus dealers in Dfw did not say anything. Went back to John More

by Pht615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hosler
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

October 28, 2020

Great service and smooth transaction with Sean from Park Place Lexus Grapevine. Sean was able to narrow down our wants and help us get the deal we wanted on a new vehicle. Definitely will comeback for our n More

by namvu.lat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

October 27, 2020

Brian is absolutely the best car salesman I have ever dealt with. He knew the type of car that I had my eye on for months, and reached out to me when the dealership was offering a huge deal on all their More

by sethyost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

October 26, 2020

I was contacted by Shane after an online inquiry. I attempted to negotiate with him by showing him cars of very similar specs that were listed on their website. He was argumentative and presented no fa More

by Britney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Welter
Nov 02, 2020 -

Park Place Lexus Grapevine responded

Hi Britney! Thank you for reaching out and expressing your concerns to us. I apologize for the frustration your must have encountered this far in your purchase process. I have reached out to our Sales Managers internally so we can get this resolved as soon as possible. It sounds like you were able to connect with Terry to pick up on the conversation. If there's anything else we can do for you at this time, please let me know! Thanks!

Nov 02, 2020 -

Britney responded

Terry and Rob have been great to work with and salvaged the deal. I will post positive reviews for them. Thank you.

October 26, 2020

My husband and I worked with Derrick Nicholson and had an awesome experience. We had been to 2 other dealerships and were seriously considering a different vehicle at another location. But Derrick truly list More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

October 26, 2020

Great service, Brian was amazing he went the extra mile and made it special 😊 he explained everything and made this really easy on us😊 Thank you for all your hard work and for making me feel special #40B More

by o-contreras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Raymond Resch, Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

October 23, 2020

Great sales experience, Sean and Shane are outstanding. Sean made sure that I had the right vehicle for what I was looking for. And provided fair competitive analysis. They were very considerate of my ti More

by HRINGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi, Shane Collins
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

October 09, 2020

Sean was awesome to deal with, the whole process was a great experience, he was very patient and answered all our questions. Love my new Lexus!! More

by MJWALTERS2119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

October 08, 2020

Sean Musser was easy to work with and helped us get the best deal we could. Our 2014 GX460 was delivered in excellent condition. We have been Park Place customers for life, literally purchasing every car More

by VicSassone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Musser
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

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