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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,342 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,342 reviews

December 18, 2020

Had a fantastic experience buying my vehicle from Fernando in Grapevine. Fernando is professional, extremely knowledgeable about all facets of the car and the process and easy to work with. He liste More

by shammi430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

shammi430, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

December 17, 2020

Fernando is extremely friendly and professional. Could not recommend him enough for your experience here. He will take great care of you from start to finish. More

by Marcusingram1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Dec 22, 2020 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

December 13, 2020

Bobby & Nathan did an outstanding job while selling me my 2019 Lexus ES350. They stayed late & answered all of my questions. I would go back! More

by Huntley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Bobby Heffernan, Nathan Henry
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

December 09, 2020

This was my first time going to a dealership and enjoyed the service. Thank you Natalie for you service and all your help. I definitely will be back. More

by Luis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Thank you! We hope to be of service to you again!

December 03, 2020

Shane was awesome. I drove six hours to pick up my vehicle and couldn’t be more pleased. Park Place Lexus Grapevine is first class. Thanks again for the best customer service. Sharon G. More

by Sharon G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Welter
Dec 14, 2020 -

Park Place Lexus Grapevine responded

We always appreciate positive reviews! Thank you, and happy motoring!

December 02, 2020

Write this down - Becky G. for your salesperson! Been with Park Place Lexus Grapevine for 15+ years and bought over 12+ cars from Becky G. She's fantastic - and the service team is excellent (if you eve More

by Randy O.
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

December 01, 2020

I visited three different Lexus dealerships to find my next car. First stop, the Lexus dealership on Lemmon Ave. in Dallas, TX. Unfortunately, this location did not have my choice vehicle. With nothing mo More

by Dr. K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Dec 14, 2020 -

Park Place Lexus Grapevine responded

Dr. K, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

November 30, 2020

Park Place Lexus Grapevine was the best experience in buying a vehicle so far in my lifetime. Knowledgeable, welcoming, and easy to negotiate with, etc. More

by B.J. Bain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Resch, John Hosler
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

November 28, 2020

This was the easiest and most pleasant car buying experience we've ever had. This was our 4th Lexus purchase. All have been very good, but Natalie and Park Place Lexus seriously raised the bar. Na More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

November 27, 2020

Brian made us feel right at home. He answer all our question, took his time explain everything about the car and he was very patient with us. He made the whole car experience nice and simple. We will b More

by Will2372002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

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