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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,342 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,342 reviews

January 04, 2021

I worked with Shane Collins in the obtaining my new vehicle. The experience was painless and very quick. I would definitely recommend Park Place Lexus to my friends. More

by TX shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Collins
Jan 06, 2021 -

Park Place Lexus Grapevine responded

TX shopper, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 04, 2021

Ask for Ash Afrouzi. He will do right by you. He doesn't pressure you into a vehicle you may not want. He works to get the right fit. Park PLace Lexus knows how to hire the best salespeople. More

by RSANTIFORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Jan 06, 2021 -

Park Place Lexus Grapevine responded

Hello RSANTIFORT, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 02, 2021

Sean was very easy to work with. He was very informative and very nice. He made the transaction very easy and stress free. Thank you! More

by JANET
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 04, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 02, 2021

Derrick was our salesman and he was excellent. A good friend of ours also had him and was well pleased. Excellent service and the purchase was easy without haggling. They offered their best price and we More

by Spealunker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Jan 04, 2021 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

January 02, 2021

This was the best experience we have ever had at a car dealer. Sean provided us with a fantastic customer service experience, very friendly, knowledgeable of the Lexus models and features and a personalit More

by APA1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 04, 2021 -

Park Place Lexus Grapevine responded

APA1968, thanks so much for rating us so high! Be safe on the road!

January 02, 2021

Walter was great in assisting us after we found a Lexus ES 350 that we were interested in. The sales process was smooth and efficient. We are very pleased with our purchase. More

by lfree55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Onubogu
Jan 04, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

January 01, 2021

Buying our new SUV was the best car buying experience I’ve had in my 55 years of life. Won’t buy anywhere else’s! More

by KRISTI3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
December 31, 2020

Sean was great! We will be back Great experience! We just looking but decided to purchase. Sean being the finance man made the purchase extremely easy! More

by DARREN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

December 30, 2020

Our Sales Experience Manager Sean Afrouzi was great to work with, put us at ease, and thoroughly explained options and next steps. We look forward to working with Sean and Park Place Lexus as we enjoy our More

by STEVE KLOESEL
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 05, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

December 29, 2020

We needed helped with paperwork to buy over a leased car. He helped made our car buying experience a very pleasant process. Service is excellent.Highly recommended!! More

by huongphan
Recommend Dealer
Yes
Employees Worked With
Jairo Hidalgo
Dec 30, 2020 -

Park Place Lexus Grapevine responded

huongphan, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

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