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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,342 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,342 reviews

January 13, 2021

I had the best customer service and it's all thanks to Mr. Joe! He took care of all my needs and ensured a hassle free experience! I bought my car in December 2020 and he took the time to ensure that it w More

by stephenseanyear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phu
Jan 14, 2021 -

Park Place Lexus Grapevine responded

Hello stephenseanyear, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

January 12, 2021

Brian was great to work with. He’s super friendly and very knowledgeable about the product. He kept us updated during the delivery process, had everything ready to go when we showed up and answered any o More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 13, 2021 -

Park Place Lexus Grapevine responded

JC, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 11, 2021

Second Lexus we have bought from this dealership. Ash was great. We appreciate his followup. He is very considerate and actually listens to you. Great customer service. More

by GEMBGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Jan 13, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

January 11, 2021

This was my sixth Lexus (wouldn't drive anything else). The others were from Plano and this one from Grapevine. Sean did a great job keeping me posted on the arrival and explaining everything when I picke More

by CCOLLETT62
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Jan 13, 2021 -

Park Place Lexus Grapevine responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

January 11, 2021

Brian knows his stuff! His customer service was amazing and did research to find us the perfect the vehicle. We would highly recommend Brian! Park place standards are high and they were met. More

by Alyh2210
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 13, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

January 08, 2021

We bought our second vehicle from Brian. He goes over and above-excellent! We live in Lubbock and felt like we got a better deal in Grapevine. My husband called Brian and told him what we wanted. He found it More

by kcschoppa
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 11, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

January 08, 2021

Brian was So pleasant and beyond accommodating! Made the whole car buying experience painless... I’ll definitely go back to Brian and ParkPlace Lexus again. More

by Jeanette Tanzer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 11, 2021 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

January 08, 2021

This is the 4th car I have bought from Brian. He is an excellent salesman and is trustworthy and honest! Park Place and Brian both have the best customer service. They keep me coming back for new Lexus ca More

by Mbblanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Jan 11, 2021 -

Park Place Lexus Grapevine responded

We really appreciate this positive review! Thanks so much!

January 08, 2021

Third car from the dealership Fernando was awesome to work with! Did everything over the phone mother in-law went in picked her new car with full set and tutorial given. Top notch from Fernando!! More

by stuart deane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Jan 11, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

January 08, 2021

What a great experience! Buying cars is not my favorite but Park Place made it painless. My pet peeve is spending hours at dealerships to make a purchase. Park Place and specifically Dennis Velasquez made More

by Lahensarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Jan 11, 2021 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

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