Park Place Lexus Grapevine

Mark was absolutely wonderful to work with. He went above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our next vehicle this is where we will start! More

I was looking for a hard to find Lexus HS250h Hybrid. I live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started th live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started the 660 mile drive to pick up the car and drop off my trade-in but what I found when I got to Park Place was an even more pleasant surprise than I expected. The car was in truely brand new condition, my Rep (Mark Griffiths) was professional, kind, understanding and very thorough. He spent the time to insure that we understood the details of the vehicle we needed and you could tell he truely enjoys his job. I highly recommend Mark and Park Place Lexus. Thanks again Mark!!! More

Clay Fossee is an exceptional sales representative. He, along with Tony and Matt in the Finance department, the cashier and even the receptionist made our sales experience truly memorable. Would highly rec along with Tony and Matt in the Finance department, the cashier and even the receptionist made our sales experience truly memorable. Would highly recommend to anyone. Dealing with the team at Park Place Lexus in Grapevine was unlike any other experience we've had with car dealers. They are simply the best. More

I first contacted the dealership through the internet and received an immediate reply inviting me to come in and/or schedule an appointment at my convenience. The next day a very professional, not pushy, bu received an immediate reply inviting me to come in and/or schedule an appointment at my convenience. The next day a very professional, not pushy, but helpful and friendly call motivated me to make an appointment and go to the dealership. Ned helped with directions when I missed the directions and then met us at the door. He and Molly explained they would be working together and they made us feel welcome, listened to our questions and responed with knowledge, professional courtesy and genuine interest in what best fit our desires, lifestyle and budget! Really, it became a no-brainer that if a deal could be made, we would want to make it at Park Place Lexus Grapevine. And, we did the following day! When our car arrived every detail was presented, explained thoroughly and the car was detailed, perfect and a joy to drive home. Additionally, both Molly and Ned explained the benefits and programs provided to Park Place Grapevine customers and we felt like we had hit the jackpot. Seriously, if you have ever had the BAD CAR EXPERIENCE, and who hasn't, this dealership and its employees will renew the fun and POSITIVE new car purchase experience. Finally, we have had a follow up letter from the sales manager, the salespeople and will definitely recommend them all to everyone we know. We NEVER have had a reason to express such pleasure and high regards for a dealership, but this was a really impressively great purchase experience! More

This was my best car buying experience ever! More

I visited the dealership to buy a new Lexus with a particular set of options. I had expected and was prepared for the typical car dealer xx, liner/closer, "lemme talk to my manager" nonsense. <br><b particular set of options. I had expected and was prepared for the typical car dealer xx, liner/closer, "lemme talk to my manager" nonsense. <br><br>I was surprised and heartened to discover that my expectations were entirely erroneous. I was treated warmly, professionally, politely, respectfully and, most importantly honestly and fairly. When I need to buy a new car, rest assured that this dealership will be my first (and probably my only) stop. More