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Park Place Lexus Grapevine
Grapevine, TX
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This is our second consecutive vehicle purchase from Park Place and my wife and I have truly enjoyed both experiences. Everyone is friendly and handle the entire process professionally without any surprises Place and my wife and I have truly enjoyed both experiences. Everyone is friendly and handle the entire process professionally without any surprises. We have a Sewell Lexus dealership much closer to where we live but we chose to drive the extra mile due to Park Place's superior pricing and customer relations. Thanks Ken! Brian and Lorrie Burnett More
He was a good dealer who was very friendly and professional. He was open to questions for now and the future and he did a good job explaining everything professional. He was open to questions for now and the future and he did a good job explaining everything More
Ken was superb. Very knowledgeable about the Lexus vehicles and their options. Car buying has been somewhat of a hassle in the past but Ken and Park Place reps made this a smooth and easy process. I w vehicles and their options. Car buying has been somewhat of a hassle in the past but Ken and Park Place reps made this a smooth and easy process. I was in and out with the car I wanted in a minimal time frame. I look forward to using Park Place for maintenance and will recommend them to friends because of the experience. Thanks again Ken. Rodney Black More
Walter Onubogu at Park Place Lexus Grapevine was excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ul excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ultimately agree on a price, you not only make the sale, but potentially many more down the road. We will look to Walter for future purchases. We definitely recommend Walter and Park Place Lexus Grapevine. Although we shopped around at other luxury car dealerships, by far, the Park Place Lexus Grapevine staff (Walter, Charles and others) were head-and-shoulders above the others in terms of customer service. More
Matt did a great job of showing us the pre-owned cars available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us in regards to the questions we had about the vehicles. He made us feel at ease and was very helpful in getting us in a vehicle at the price range we were looking for. Matt is a definite asset to Park Place Lexus. In addition, every Park Place employee we encountered was very friendly. The friendly atmosphere at Park Place created by the Park Place employees is very nice. Keep up the good work. It's all about the customer service. Thanks, Tim headley More
Good experience again with Parkplace Grapevine. Quality of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have pur of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have purchased from this dealership in the last 4 years. More
Our experience with Park Place Lexus and salesman, Hasan, was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried the vehicle out from every aspect. Even after the sale, Hasan provided over the top customer service by bringing the detailed ready vehicle to their door. He provided tutorials on how the vehicle's special featues functioned. I would definitely recommend Park Place Lexus as an exceptional dealership and Hasan as a "go the extra mile" saleman. More
Your sales rep Molly Wee is an absolute stellar salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end got the car I wanted for an absolute great price. I would recommend this dealership to anyone looking to purchase a Lexus and I would encourage them to seek out Molly Wee!! I will be back :) More
Mark was absolutely wonderful to work with. He went above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our above and beyond our expectations. We would highly recommend this dealership to anyone looking to buy a vehicle. When we get ready to purchase our next vehicle this is where we will start! More
I was looking for a hard to find Lexus HS250h Hybrid. I live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started th live in Omaha, NE and the closest and lowest cost Lexus HS250h equipped as I wanted it was at Park Place Lexus. I felt comfortable when I started the 660 mile drive to pick up the car and drop off my trade-in but what I found when I got to Park Place was an even more pleasant surprise than I expected. The car was in truely brand new condition, my Rep (Mark Griffiths) was professional, kind, understanding and very thorough. He spent the time to insure that we understood the details of the vehicle we needed and you could tell he truely enjoys his job. I highly recommend Mark and Park Place Lexus. Thanks again Mark!!! More