Park Place Lexus Grapevine

Very easy process. I explained that I wanted to get a more family friendly car, capable of carrying 4 adults on long trips versus my Acura RDX. Pat listened, got my car appraised and handed me the offer. more family friendly car, capable of carrying 4 adults on long trips versus my Acura RDX. Pat listened, got my car appraised and handed me the offer. There was no pressure to buy at that time. I took the information and I discussed it with my wife and family. It took a week to get back with Pat, but he honored the price and our family is very pleased with the car. I never felt pressured by this dealer to come in and buy or else the offer would be taken off the table or the car would be sold. My 19 year old son was with me during the negotiations which were not really negotiations, but really just an explanation of the costs and monthly payments. I felt Pat was empowered to make the offer and what was provided was a fair price considering the popularity of the car, plus the financing. My wife has the new RX 350 and I get to drive it on weekends or to fill it up. I have her old RX 330 and at some point I will figure out what my next car will be. Pat did a great job explaining the features of the car to my wife as well as my family. I know there are other Lexus dealers in the Dallas area, I will continue with Park Place Grapevine. More

My son and I had a great experience buying me a new car that will most likely become his car once he graduates high school. that will most likely become his car once he graduates high school. More

This is our second consecutive vehicle purchase from Park Place and my wife and I have truly enjoyed both experiences. Everyone is friendly and handle the entire process professionally without any surprises Place and my wife and I have truly enjoyed both experiences. Everyone is friendly and handle the entire process professionally without any surprises. We have a Sewell Lexus dealership much closer to where we live but we chose to drive the extra mile due to Park Place's superior pricing and customer relations. Thanks Ken! Brian and Lorrie Burnett More

He was a good dealer who was very friendly and professional. He was open to questions for now and the future and he did a good job explaining everything professional. He was open to questions for now and the future and he did a good job explaining everything More

Ken was superb. Very knowledgeable about the Lexus vehicles and their options. Car buying has been somewhat of a hassle in the past but Ken and Park Place reps made this a smooth and easy process. I w vehicles and their options. Car buying has been somewhat of a hassle in the past but Ken and Park Place reps made this a smooth and easy process. I was in and out with the car I wanted in a minimal time frame. I look forward to using Park Place for maintenance and will recommend them to friends because of the experience. Thanks again Ken. Rodney Black More

Walter Onubogu at Park Place Lexus Grapevine was excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ul excellent. Very friendly, funny, not overly pushy. He has the right outlook with prospective customers. Treat the customer well, and if you can ultimately agree on a price, you not only make the sale, but potentially many more down the road. We will look to Walter for future purchases. We definitely recommend Walter and Park Place Lexus Grapevine. Although we shopped around at other luxury car dealerships, by far, the Park Place Lexus Grapevine staff (Walter, Charles and others) were head-and-shoulders above the others in terms of customer service. More

Good experience again with Parkplace Grapevine. Quality of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have pur of the customer service is outstanding and they continue to be very consistent in the delivery of that service. This is the 3rd vehicle I have purchased from this dealership in the last 4 years. More

Matt did a great job of showing us the pre-owned cars available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us available for purchase. We test drove about four cars and he was very helpful in the sales process. He did not pressure us and was patient with us in regards to the questions we had about the vehicles. He made us feel at ease and was very helpful in getting us in a vehicle at the price range we were looking for. Matt is a definite asset to Park Place Lexus. In addition, every Park Place employee we encountered was very friendly. The friendly atmosphere at Park Place created by the Park Place employees is very nice. Keep up the good work. It's all about the customer service. Thanks, Tim headley More

Our experience with Park Place Lexus and salesman, Hasan, was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried was exceptional. My elderly parents had been searching for a car that allowed them easy entrance and exit. Hasan was very accomoodating as they tried the vehicle out from every aspect. Even after the sale, Hasan provided over the top customer service by bringing the detailed ready vehicle to their door. He provided tutorials on how the vehicle's special featues functioned. I would definitely recommend Park Place Lexus as an exceptional dealership and Hasan as a "go the extra mile" saleman. More

Your sales rep Molly Wee is an absolute stellar salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end salesperson. I felt like she really listened to what I wanted in my car and the price that I was willing to pay. I never felt rushed and in the end got the car I wanted for an absolute great price. I would recommend this dealership to anyone looking to purchase a Lexus and I would encourage them to seek out Molly Wee!! I will be back :) More