![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Park Place Lexus Grapevine
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,304 reviews
I am a repeat customer with Park Place Lexus because I have always been very satisfied with the outstanding service and the price from my sales executive, Ezell Williamson + the service orientation of the have always been very satisfied with the outstanding service and the price from my sales executive, Ezell Williamson + the service orientation of the entire Park Place staff. More
It was a pleasure doing business with Brandon. From day one he was friendly and informative. Brandon made the experience enjoyable and PAIN FREE! Will definitely recommend him to all of my friends. one he was friendly and informative. Brandon made the experience enjoyable and PAIN FREE! Will definitely recommend him to all of my friends. More
Walter Onubogu makes car buying an enjoyable experience. Walter, thank you for your continued support over the past 3 years. Park Place Lexus Grapevine has truly been there after the sale. 100% satisfied af Walter, thank you for your continued support over the past 3 years. Park Place Lexus Grapevine has truly been there after the sale. 100% satisfied after 3 years and 4 vehicles. Thank you, Andre More
I have purchased many vehicles in my time and the experience is most often very draining,this was the exception. The office was well prepared to process my transaction in a timely fashion. I was pl experience is most often very draining,this was the exception. The office was well prepared to process my transaction in a timely fashion. I was pleased with the excellent communication on the part of all involved in my transaction.The thing that was most outstanding to me was the feeling that Ed and Mark were more concerned with taking care of me and working to ensure that I had everything that I needed instead of feeling like the hard sale was on. If the opportunity to do business here again comes up, I would without hesitation. Additionally,I have no reservations about sending friends and relatives here to do business. Overall experience was Excellent! Regards, Herb Mitchell Austin,Tx More
Casey was wonderful. He fullfilled my specifics almost immediately. The experience was very pleasant and time efficient. I arrived at 11:30 and the deal was complete by 1:30. immediately. The experience was very pleasant and time efficient. I arrived at 11:30 and the deal was complete by 1:30. More
The whole experience of purchasing my new car was so easy and Ned was so helpful. Great customer service, I like that you can apply online and have everything ready to sign & drive . Wonderful ! and Ned was so helpful. Great customer service, I like that you can apply online and have everything ready to sign & drive . Wonderful ! More
Salesman was extremely helpful and informative. I was given access to several IS and ES cars to help me choose and order the new IS350. I was presnted price and financing options resulting in a satisfact given access to several IS and ES cars to help me choose and order the new IS350. I was presnted price and financing options resulting in a satisfactory 3 year lease purchase. More
Very personal service responsive to questions that i had. Car was in immaculate shape when I picked it up. Paperwork was handled without issue. I was not pressured into purchasing other products/options Car was in immaculate shape when I picked it up. Paperwork was handled without issue. I was not pressured into purchasing other products/options More
Well I have to say, Park Place was recommended to me by a family member, and he spoke extremely highly of Park Place Lexus. The old saying goes..."If it sounds to good to be true, then you better watch out.. family member, and he spoke extremely highly of Park Place Lexus. The old saying goes..."If it sounds to good to be true, then you better watch out..." or something like that. Anyway, the actual day I arrived, Ezell met me outside at my car, he already had several cars for me to look at, in several different price ranges. I didn't have to haggle or anything, all I had to do was choose, that was very refreshing. Now here's the great part, while I was sitting in the office at Ezell's desk, at least 10 otherpeople came by to visit, introduced themselves and spoke for a few minutes, they ask if I needed something to drink or if there was anything they could do for me while I waited...it was like being at a high end resort. Now here's the fun part, once I, well my wife chose the car, it only took about 30 minutes for the transaction....that was unbelievable, which left plenty of time to get to know our sales consultant. Now he had a couple waiting to purchase as well, he didn't hurry us off so he could make the sale to them, he worked with us both at the same time, he helped them and continued to speak with us. He was great. Anyway, I was ask if I would recommend Park Place Lexus to friends, family or associates, absolutely, I would send them anywhere else. Park Place Lexus, I would like to say THANK YOU :) More
Greg was very responsive and patient with the test drives I requested. He made several recommendations that fit the features and experience I wanted from a car. Greg stayed late and was so helpful after th I requested. He made several recommendations that fit the features and experience I wanted from a car. Greg stayed late and was so helpful after the purchase to ensure I understood ALL of the benefits of purchasing a certified preowned Lexus. I made the right choice! More