Park Place Lexus Grapevine

Great job by Ned. Ned took us for a test drive Friday night even as the doors to the business was closing. We test drove 8 cars over two days. Ned was the only one to call us just to see if we had any night even as the doors to the business was closing. We test drove 8 cars over two days. Ned was the only one to call us just to see if we had any questions about the car - no sales pressure - just a friendly call. We knew when we went back to Lexus and working with Ned, this is where we wanted to buy our new car. Note I was trading in a 2001 Toyota Highlander so had been a while since I bought a new car. Please be sure Ned knows we had a great experiece with him and will recommend him and the Lexus dealership to our friends and family. Oren and Regina Ross More

Our long term relationship with John brought us into the dealership to buy our new Lexus. John is a trusted friend and we are glad to do business with him. dealership to buy our new Lexus. John is a trusted friend and we are glad to do business with him. More

Mark made purchasing I formative and fun for the whole family. He really intetacted well with my wife and 2 kids. He knew everything about the suv which I do not find at different dealerships. Mark was family. He really intetacted well with my wife and 2 kids. He knew everything about the suv which I do not find at different dealerships. Mark was honest and wanted to make a fair deal. We appreciate his great attitude and knowledge. Juan Puentes was very helpful and nice. This is the 3rd Lexus and our 2nd from Juan and Park Place. My wife says she is a Lexus girl and Juan and Mark are keeping her that way. They helped me plan a big surprise on Saturday that totally caught her off guard and they even took pics for us. Thank you guys. Barry More

All I will say is that my wife described this as her best car selling experience ever. Enough said. Ming was great to deal with - he was very professional, accomodating and knowledagble. I would go back to P car selling experience ever. Enough said. Ming was great to deal with - he was very professional, accomodating and knowledagble. I would go back to Park Place for amother buying experience. More

My experience at Park Place with Ezell Williamson was more than outstanding. Ezell made me feel comfortable and went above an beyond to find the vehicle to meet my needs and my budget. His style and pro more than outstanding. Ezell made me feel comfortable and went above an beyond to find the vehicle to meet my needs and my budget. His style and professionalism should be recorded and used to train new sales associates. Having spent 2 days exploring my options, to finally fulfill my life long dream of owning a Lexus would not be near as memorable without Ezell guiding the experience. He was there for me during the purchase and will undoubtedly be there to assist me utilizing all the amazing features on my new vehicle, but I know he'll also be available for whatever need I have. I also enjoyed getting to meet and know my Service Representative before driving away in my gorgeous Lexus. Thank you for providing such a beautiful environment (felt like I was in a 4 star hotel) to enrich the experience and for all the pleasant professional employees at Park Place, from the receptionists, the number crunchers, the financial guys, the service staff and utmost the Sales Associate, Ezell. I feel like I have a new family!!!!!!!!!! Looking forward to having Lexus in my life for years to come. Debbie Lisheron More

We had a very Pleasant experience with Vincent Adams at Park Place Lexus. He did everything we asked for and helped us with getting the price and monthly payment we were hoping for. The car is Great. Wow, Park Place Lexus. He did everything we asked for and helped us with getting the price and monthly payment we were hoping for. The car is Great. Wow, does Lexus do things right. If you are ever in the area and need a new or used car, please ask for Vincent. Everyone from the new car manager to the finance personell were very professional. They do not use high pressure tactics to sell you something you don't want or need. I'll be back for another Lexus. More

I bought a car from here about five months ago and I loved the car but it was not the one I really wanted. I returned with Daryl because I had a great experience with him before, and he was able to prov loved the car but it was not the one I really wanted. I returned with Daryl because I had a great experience with him before, and he was able to provide the same excellent service again and got me into the car that I really wanted. More

John Ortler is great to work with. This is the second car I purchased from him. The fourth from Park Place. I will reccomend him to my friends. Ted I purchased from him. The fourth from Park Place. I will reccomend him to my friends. Ted More

The service I received with Ned was awesome. Ned kept me up to date frequently with the status of the vehicle since the vehicle was out of the country (6 week process). Ned was very friendly and I felt lik up to date frequently with the status of the vehicle since the vehicle was out of the country (6 week process). Ned was very friendly and I felt like I was an important customer. When the car arrived, Ned delivered the car to my home. I will certainly recommend Ned to my friends and family. More

Second car I have bought from Ruben. Great Service. I live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place L live near the Park Place Plano Location but drove over to Grapevine to get to work with Ruben again. I have my current RX serviced at Park Place Lexus in Plano and understand why you were given the Malcom Baldrige award, great service and a great customer experience. I plan to continue having both vehicles serviced at Park Place Plano going forward and plan to drive back to Grapevine to work with Ruben when it comes time for my next purchase. More