Park Place Lexus Grapevine

Our buying experience with Park Place was the most professional and pleasurable of any automobile purchase that we have ever made. Thank you Mark Griffith and Park Place Diane and Avery professional and pleasurable of any automobile purchase that we have ever made. Thank you Mark Griffith and Park Place Diane and Avery More

I took my 2001 ES300 in for "emergency care" because the key had broken. Meanwhile, while waiting, I thought about the possibility of a "new used car" to replace the two older cars I have. Bef because the key had broken. Meanwhile, while waiting, I thought about the possibility of a "new used car" to replace the two older cars I have. Before the day was done, Troy had serviced me well - and found the right replacement vehicle for me. All communication was clear, and all employees (in sales and service) were professional, friendly, and helpful. I have been a Park Place Lexus fan for many years, and this experience was totally in line with my past experiences. Thank you for being a dependable source of products and services in this world where nothing much can be counted on anymore! More

I have given Park Place Lexus "5"s across the board! From start to finish, it was a pleasant, easy purchasing experience. Mark Griffiths went above and beyond to help us. Without a doubt, we rec board! From start to finish, it was a pleasant, easy purchasing experience. Mark Griffiths went above and beyond to help us. Without a doubt, we received a very fair price for our pre-owned Altima. Mark and his finance manager, Mr. Lasseter, even stayed after hours to finalize the sale of the car. We looked all over the metroplex for the perfect car for our daughter and Park Place made that happen. Then, without even asking, Mark delivered the car the next day to my office in Fort Worth so we could surprise our daughter! My husband and I will likely be in the market soon for another vehicle. Without hesitation, Park Place will be our first call. Thank you Park Place for making our car buying experience so easy! Tracy Heffner More

My sales experience was just great! I have never sailed through a new car purchase so quickly and painlessly. This dealership is truly service oriented. I recommend it highly. through a new car purchase so quickly and painlessly. This dealership is truly service oriented. I recommend it highly. More

Our experience with Park Place Lexus and Casey Case were absolutely wonderful! Casey and the dealership went out of their way to find the GX460 that we wanted and ensure we were happy. EXCELLENT customer absolutely wonderful! Casey and the dealership went out of their way to find the GX460 that we wanted and ensure we were happy. EXCELLENT customer service, second to none. Would recommend this dealership and salesperson without any reservations. More

Reuben was very professional, curteous and 5 star with overall customer service. Negotiated for me and any questions were answered quickly. He kept in touch with me throughout the 2 week process without overall customer service. Negotiated for me and any questions were answered quickly. He kept in touch with me throughout the 2 week process without any pressure and made it a win-win sale. Would definitely refer him to clients friends and family. Thanks Reuben! More

I cannot express enough how easy of a process buying "Red", my new Lexus, was. Literally from the moment my husband and I walked in, Mike Smith (Park Place Grapevine) was friendly, helpful and just enj "Red", my new Lexus, was. Literally from the moment my husband and I walked in, Mike Smith (Park Place Grapevine) was friendly, helpful and just enjoyable. Mike listened to what we wanted in a vehicle and didn't try to "hard sell" us on anything. He was professional and knowledgable about the product. I was also exploring similar size vehicles at Volvo(Park Place in Dallas), Cadillac, and Acura. Other than Acura, all the Sales employees were pleasant. The Lexus RX350 coupled with Mike as the Salesperson really ended my search. I look forward to taking advantage of the car washes and other Park Place services. Thanks for a great experience! More

My wife and I really like the overall experience and atmosphere your dealership provides . Friendly and professional in all areas. WE like being kept updated during both our service and buying experie atmosphere your dealership provides . Friendly and professional in all areas. WE like being kept updated during both our service and buying experiences and not left sitting for hours wondering when we wil be finished. Nice job all around. Well done. Jerry and Freda Hutchins More

I was pleased that I did not feel pressured in any sense during the sales process. I had done my homework and knew what I wanted, so the sales part was a formality. Vincent was very friendly and relaxed, w during the sales process. I had done my homework and knew what I wanted, so the sales part was a formality. Vincent was very friendly and relaxed, which made this visit much more pleasant than expected. I did have a few functionality questions about the car that the staff did not have an immediate answer to, but they did go retrieve an answer for me. We also had some touch up paint done and tinting put on the front windows. Both services were completed, but bubbles were left in the right passenger window tinting and the touch up paint was rough and quite obvious from a distance. Vincent brought the car to me in Plano when the repairs agreed upon were completed, which was much appreciated. More

Molly Wee the Internet Sales Manager with whom we worked was incredible helpful, well-informed, professional and a pleasure to work with. Lexus epitomizes the best in auto sales, the showroom is always imma was incredible helpful, well-informed, professional and a pleasure to work with. Lexus epitomizes the best in auto sales, the showroom is always immaculate, everyone who works at Lexus is very courteous and helpful. My husband and I both liked the fact that Lexus does not pressure you into buying a car, they let the product speak for itself. Simply put, you get what you pay for. Lexus makes a quality product at a very reasonable price. Molly helped us make our decision about which vehicle to buy by providing succinct answers to our questions and giving us a fair price. More