Park Place Lexus Grapevine

Sales staff was friendly, responsive and straightforward. I purchased a Lexus GX long distance and picked it up when I arrived in Texas. Staff took the time to demonstrate how to work the navigations system I purchased a Lexus GX long distance and picked it up when I arrived in Texas. Staff took the time to demonstrate how to work the navigations system and other special features. More

We've bought numerous new and used cars from dealerships in Texas and Louisiana, some good experiences and some bad experiences, but we've never had a better experience than buying our Lexus SC430 from Russ in Texas and Louisiana, some good experiences and some bad experiences, but we've never had a better experience than buying our Lexus SC430 from Russell Young at Park Place Lexus in Grapevine. It's been the most straightfoward, cordial, and accomodating encounter we've ever had when buying a car. Brigette Ryan was extremely professional and courteous on the financial end, and Anhony Evans in Service has shown us exemplary courtesy and efficiency. We're looking forward to the next opportunity to work with Russell Young and the rest of the staff at Park Place. More

Ned was superb and fantastic to work with. He was diligent in getting everything prepared for my purchase of a 2012 RX 350 since I was all the way on the other side of town and couldn't get there unt diligent in getting everything prepared for my purchase of a 2012 RX 350 since I was all the way on the other side of town and couldn't get there until late evening. Also a very personable and knowledgeable salesman who was willing to stay after hours to explain all the functions of the new SUV. Kevin, the Finance Manager was also pleasant to work with..and had to stay after hours to complete my financing. I couldn't have asked for a beter person to handle my car purchase. Would definately recommend Ned to anyone interested in purchasing a vehicle from Park Place Lexus Grapevine! More

Ming was extremely helpful and very imformative. I enjoyed my purchase experience. The dealership was extremely busy the day we purchased our car, but Ming worked diligently to make the wait as minima enjoyed my purchase experience. The dealership was extremely busy the day we purchased our car, but Ming worked diligently to make the wait as minimal as possible. More

Ned did a truly outstanding job during the entire sales process, which took place over a couple days. He was informative, and spent a lot of time explaining the features of the car. We've never had a hyb process, which took place over a couple days. He was informative, and spent a lot of time explaining the features of the car. We've never had a hybrid, so we needed a lot of patience. He showed us around the service area so we would be familiar with that too. He was courteous and very professional. We felt very comfortable with our car purchase. Dorian also was very polite and professional, taking a call from us the night before we purchased the car, and stopping by to see us as we were making the purchase. He made us feel appreciated and valued. More

Ming Yang was very professional and helpful when I first talked to him on the phone, making my first visit seem as though I had know him before. Ming took me for a tour of the facility, introducing me to th talked to him on the phone, making my first visit seem as though I had know him before. Ming took me for a tour of the facility, introducing me to the service area and the people who would be taking care of me if I purchased a car from Park Place. He made me aware of all the benefits available through Park Place Lexus when service is being performed on my car and assured me that I can call him at any time to answer any questions regarding my car and it's features. Ming listened to my concerns about the overall costs and worked very diligently to meet my trade-in price objective and leasing payments. More

excellent buying experience. My wife was in the process of replacing her car. We shopped at several dealerships in the DFW metroplex and ultimately narrowed the field to Lexus and Mercedes Benz. Good news- of replacing her car. We shopped at several dealerships in the DFW metroplex and ultimately narrowed the field to Lexus and Mercedes Benz. Good news- Park Place owns dealerships near where we live. Both dealers did an outstanding job selling their product. Ultimately my wife was most comfortable with the Lexus ES . We are happy with our decision...no buyer's remorse. Excellent sales rep. Excellent facilities Excellent products More

WOW...this is by far the best car purchasing experience I have had to date. It was simple and the service was second to none! Everyone from my Salesman, Kevin Cleveland, to the receptionist was truly invitin have had to date. It was simple and the service was second to none! Everyone from my Salesman, Kevin Cleveland, to the receptionist was truly inviting and went out of their way to make sure I was taken care of. My boyfriend accompanied me the following day to have a few minor things done on my car and he raved about the service as well. I would definitely recommend Park Place Lexus of Grapevine and Kevin to my family, friends and co-workers alike. Thanks for making this an enjoyable experience. Kindest Regards, Jewel Loud More

My husband and I were impressed with Park Place from the moment we stepped into the dealership. Vehicles are a huge investment and the team at Park Place made the buying of my new Lexus RX350 easy and unco moment we stepped into the dealership. Vehicles are a huge investment and the team at Park Place made the buying of my new Lexus RX350 easy and uncomplicated, working with us as they answered questions and explained new features of the automobile. We felt we were treated fairly with the trade-in of my 2009 Lexus RX 350. I would definitely recommend Park Place to others and look forward to future business. More

This was one of the best sales experiences I have had with buying a new car. No pressure and patience in answering questions. Will recommend to all friends. with buying a new car. No pressure and patience in answering questions. Will recommend to all friends. More