Park Place Lexus Grapevine

wonderful experience! thank you gary and pete! the friendly staff as well as Pete making the process of buying a car, which typically is not real fun, a pleasent one! Gary Venner is a great guy! Clas friendly staff as well as Pete making the process of buying a car, which typically is not real fun, a pleasent one! Gary Venner is a great guy! Classy dealership! More

This is the second new RX350 I have purchased at Park Place Lexus Grapevine. That alone is a compliment to the Park Place Lexus Establishment. I received great service in 2008 when I bought my first RX3 Place Lexus Grapevine. That alone is a compliment to the Park Place Lexus Establishment. I received great service in 2008 when I bought my first RX350. The over all service was even better this time around. Everyone is very friendly, informative, and proud to be selling the Lexus product. It was impressive that Molly even came to my home on her day off so I can sign the 2008 car title which I forgot to sign over to the Park Place Lexus the day i picked up my 2012 RX350. More

Reuben was very helpful, patient, and knowledgeable. We felt comfortable and he explained all of our options clearly without being aggressive. He gave us a tour of the dealership and was respectful of all felt comfortable and he explained all of our options clearly without being aggressive. He gave us a tour of the dealership and was respectful of all of our questions and requests. He worked diligently to help us come to a price that we were happy with. We would definitely recommend Reuben to anyone who was interested in a Lexus. The dealership has a friendly staff and a great place to sit and wait! More

John was wonderful to work with and he has a great sense of humor. We appreciated his integrity and honesty. The car is fantastic and I will be sure to tell everyone I know where AND with whom I purchased of humor. We appreciated his integrity and honesty. The car is fantastic and I will be sure to tell everyone I know where AND with whom I purchased it. Thanks, John. More

I have purchased 3 vehicles from Park Place Lexus over the last few years, all from Pat Goebel. He is friendly and professional. He has made each deal very easy, even once delivering my new car to my ho the last few years, all from Pat Goebel. He is friendly and professional. He has made each deal very easy, even once delivering my new car to my house in Highland Park, quite a distance from Grapevine. Each time he and Park Place have beat Sewell Lexus by as much as $6,000. Do yourself a favor and see Pat before you buy. More

My wife and I were considering a new Lexus.....having already purchased one from Park Place several years ago, we went there first......of course, I had done some homework on the internet but I found tha already purchased one from Park Place several years ago, we went there first......of course, I had done some homework on the internet but I found that working with Molly Wee made that effort mostly unnecessary.....what I found was that I got a better deal than I expected, with no pressure - just helpful advice and the whole experience didn't take a long period of time.....my recommendation, visit Park Place and ask to talk with Molly Wee.....and by the way, even arranging the financing was a worthwhile and pleasant experience More

I returned to Park Place Lexus Grapevine because I had a positive experience with this dealership and especially the salesperson, Mike Smith, when I leased my first Lexus after driving Toyotas for 45 years. positive experience with this dealership and especially the salesperson, Mike Smith, when I leased my first Lexus after driving Toyotas for 45 years. The after sales customer service was as promised, and I had every reason to believe that I could trust their relationship again. As a single woman making a purchase that is important to me. More

From the time I sent an internet inquiry to Park Place to driving away with a new Lexus ES350, the entire experience was outstanding! The response to my email request for information was answered almost imm driving away with a new Lexus ES350, the entire experience was outstanding! The response to my email request for information was answered almost immediately. I was given exactly the information I needed. Then my salesperson - Molly Wee - followed up with me the next week and I made an appointment to visit the dealership to look at the cars. Within a few hours, I had selected the car, settled on a trade in value for my 2007 Lexus and a price for the new car. And the new Lexus was ready for me to pick up. On the day of pick up, the closing of the deal and all the financials were handled very quickly and professionally. I was shown through the service area and introduced to the Service Manager. I was given a thorough review of my new car including set up of the bluetooth for my cell phone and programming of the garage remotes. Molly was the best. She answered all my questions - and even anticipated ones I hadn't thought to ask. She covered everything on the new car, gave me her contact information and followed up with me to make sure I had everything I needed. She was fantastic! More

We had a great experience at Park Place Lexus ... The Mrs. and I leased a IS350c and have been pleased with the vehicle and follow up by the Dealer(Mr.Ming). They have been very helpful through the whole Mrs. and I leased a IS350c and have been pleased with the vehicle and follow up by the Dealer(Mr.Ming). They have been very helpful through the whole process... I'll be back shortly to get another :) Happy Lexus owners Troy & Joyce More

I bought a car 18 months ago from Walter and both experiences have been the best in my 40+ years of car-buying. I tried unsuccessfully to deal with Lexus in OKC and after two highly successful experi experiences have been the best in my 40+ years of car-buying. I tried unsuccessfully to deal with Lexus in OKC and after two highly successful experiences at Grapevine, I expect I will continue to do business with them. I essentially bought my car over the phone and when I arrived to pick it up, it was precisely as he represented it to me. So that I did not have to inconvenience anyone to bring me down to Grapevine from Stillwater, OK (200 miles), I rode the train to Ft. Worth and Walter picked me up at the train station. The entire experience was very pleasant and stress-free. I'll do it again in 2 or 3 years. Donna Adam More