Park Place Lexus Grapevine

Ezell gave excellent service and made me feel like I was more than just a sales number. He was very honest in the entire process. more than just a sales number. He was very honest in the entire process. More

Troy was very knowledgable and courteous throughout our experience. He worked to find the right vehicle to fit our needs and assisted throughout the buying process. His recommendations and assistance along experience. He worked to find the right vehicle to fit our needs and assisted throughout the buying process. His recommendations and assistance along with the inventory availability made this an eacy process. I will certainly recommend him to my friends and family. More

I was very pleased with my experience with Park Place Lexus and working with Kevin Cleveland. I was happy with the price they gave me on my trade-in and the price on the new car. There was no pressure Lexus and working with Kevin Cleveland. I was happy with the price they gave me on my trade-in and the price on the new car. There was no pressure tactics used and no games played. It was an enjoyable experience from beginning to end. More

In this economic enviroment where everyone wants your business and the products and costs are pretty much the same the only thing that can make a business stand out from all their competitors is customer business and the products and costs are pretty much the same the only thing that can make a business stand out from all their competitors is customer service. That is what Reuben and Park Place Lexus Grapevine has done. When I first met Reuben he said he wanted to earn my business. I can't tell you how many times I've heard that from a salesman. In this case that is exactly what Reuben did. Living in Houston Reuben had to make me want to drive to Grapevine to make my purchase. He did this by treating me with respect, courtesy, communicating when necessary, and outstanding service. Since I had a special order vehicle you can't imagine how picky I can get. In the end I got my vehicle exactly as ordered for a fair price. More

I bought new RX 350 at Parkplace Lexus Grapevine. price was about right. Sales rep. Brandon was very friendly and helpful for me to make decisions in selecting my new car. was about right. Sales rep. Brandon was very friendly and helpful for me to make decisions in selecting my new car. More

Excellent experience working with Ned Fardeecey. His consultative approach made my family and I feel very comfortable. Park Place was recommended to me by my brother and I will recommend Ned and Park P consultative approach made my family and I feel very comfortable. Park Place was recommended to me by my brother and I will recommend Ned and Park Place to my friends. More

Casey Case, and all the folks at Park Place Lexus Grapevine, TX are friendly, great you with a smile, and work to meet your needs. Grapevine, TX are friendly, great you with a smile, and work to meet your needs. More

John was fantastic - didn't pressure at all, and instead worked to help me find the right car. His straight-forward, yet easy-going personality was just right for someone who's helping you make an importan worked to help me find the right car. His straight-forward, yet easy-going personality was just right for someone who's helping you make an important decision. The whole process was enjoyable...I'd definitely recommend him to anyone who was looking to purchase a vehicle. More

This is the Fourth Lexus my wife and I have purchased from Park Place. 3-2008 Rx400h's in 2008 and we used the same people, Kevin and Matt, And they were nothing less than professional at that time and t from Park Place. 3-2008 Rx400h's in 2008 and we used the same people, Kevin and Matt, And they were nothing less than professional at that time and this visit was no different. I would recommend this team to anyone that I cared enough about to want them to have a GREAT Experience. This lease was on a vehicle that was just under 90,000 and the professionalism rank as such. My wife and I also felt it refreshing that we were able to deal with the same people as in 2008 so we feel that your retaining this staff is to your credit. 5 stars! James and Kim Lucas More

This is the second vehicle I have purchased from Park Place Lexus Grapevine. Both purchases exceeded my hopes for a pain-free, yet fair-priced buying experience. There is a measure of respect missing f Place Lexus Grapevine. Both purchases exceeded my hopes for a pain-free, yet fair-priced buying experience. There is a measure of respect missing from the traditional car-buying transaction -- customers feel like they are being "played" by salespeople who don't tell the truth, and salespeople probably feel like they are unfairly portrayed as "the enemy" by consumers, as opposed to informed, helpful people who are consumers themselves. I appreciate the effort Park Place makes in upgrading the sales environment from a competitive arena to a respectful exchange of information. Richie Lopez's dignified but enthusiastic approach to the cars I was interestd in made me consider him an advisor as well as a salesman. He did not overstate facts or mislead me about vehicle performance. I hope he felt I acted as "professionally" (if that even applies to a consumer) toward him as I think he treated me. The better word would be "respectfully". Park Place's emphasis on that aspect of the buying experience encourages a two-way street of respect. More