Park Place Lexus Grapevine

Russell Young was very professional and has a great personality. Russell answered our questions promptly and made it a completely smooth purchase. It was a pleasurable shopping experience, we will be b personality. Russell answered our questions promptly and made it a completely smooth purchase. It was a pleasurable shopping experience, we will be back for our next car at Park Place! Sincerely Albert and Frances Trujillo More

This was one of the easiest car purchases I have made. Everyone at the dealership was extremely friendly and willing to help. I had originally talked with Matt the weekend before and just showed up the f Everyone at the dealership was extremely friendly and willing to help. I had originally talked with Matt the weekend before and just showed up the following weekend to show my wife the car. Matt was busy with a customer, and didn't know we were coming, he immediately asked Troy to help us. I thought that was great so we didn't have to wait around. Both Matt and Troy were great to deal with and I have recommended a co-worker to your dealership and to work with either Matt or Troy. Thanks again. More

This is the 2nd vehicle we have purchased from Park Place in Grapevine. We have been thoroughly satisfied with both the sales & service teams. Our customer service tech Butch Shank is excepional. John Scho in Grapevine. We have been thoroughly satisfied with both the sales & service teams. Our customer service tech Butch Shank is excepional. John Schook, our salesman was very friendly,helpful and informative. More

Perfect service. Casey saved me over $60 on my monthly payment. I would recommend Casey to anyone who was looking for a Lexus, he is a true asset to your company payment. I would recommend Casey to anyone who was looking for a Lexus, he is a true asset to your company More

Ned and the entire team made it easy to buy the right car at a great deal. It was one of the best car buying experiences that I have had at a great deal. It was one of the best car buying experiences that I have had More

Great experience with great people. Dealership is top of the line. Will recommend to friends and family. What a great place to buy a car. Consultants always friendly and helpful. the line. Will recommend to friends and family. What a great place to buy a car. Consultants always friendly and helpful. More

I have been a customer with Park Place Lexus in Grapevine for 12 years and I can state, without any reservation, that this dealership does whatever it takes to make the customer happy. I have worked with bo for 12 years and I can state, without any reservation, that this dealership does whatever it takes to make the customer happy. I have worked with both your sales team as well as your service department and I have never been disappointed with anyone or anything in either department. I appreciate the personalized service I receive and I appreciate the genuine care that each employees shows to the customers. More

As always, our buying experience at Park Place Lexus was a positive one. Every Park Place Lexus employee whom we encountered was friendly, helpful, and committed to providing the best possible customer ser a positive one. Every Park Place Lexus employee whom we encountered was friendly, helpful, and committed to providing the best possible customer service. Kudos to John Schock who exemplifies Park Place Lexus' dedication to exemplary service. More

This was my third purchase of Lexus cars through Park Place and probably my best experience yet. Time was taken to explain the various finance options and the specifics of the lease details. We agreed Place and probably my best experience yet. Time was taken to explain the various finance options and the specifics of the lease details. We agreed to the deal based on the January, 2012 program with delivery of my new car in 3 weeks. However, the program changed on February 1. We worked together to determine the best structure for me. I appreciate this concern for the customer. The process of trading in my car was facilitated simply and conveniently. Overall, it was a pleasure to do buisness. More

I am extremely pleased with the service department;therefore, I wanted to purchase my car from your dealorship. Rod Moreno was my first Service Rep. that I bonded with and he has always bee department;therefore, I wanted to purchase my car from your dealorship. Rod Moreno was my first Service Rep. that I bonded with and he has always been awesome. I certainly understand why he was promoted! Terry Hough was wonderful to work with in the buying of my new car. I appreciated that he gave me a good deal up front and I didn't have to negotiate. He was also fair about my trade-in. He was courteous and professional and I have already recommended him to a policyholder of mine that might be interested in a car. My husband has always had his Lexus serviced at Sewell in Fort Worth and he also purchased a car from Terry. He is willing to have Park Place Service his vehicle even though from Arlington it is easier to go to Sewell, but Terry shared with me that your dealorship will pick up and deliver for servicing, so I feel confident that Park Place will continue with servicing his vehicle as well. Hats off to Park Place for running a top notch organization! More