Park Place Lexus Grapevine

Tom Miles was very prompt in assisting with the selecting and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I and purchasing process at Lexus. His enthusiam about the Lexus cars and wanting to ensure I was receiving the top sales service was very evident. I going to recommend others to him. More

There is a reason that Park Place Lexus won the Malcolm Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is diffi Baldrige Award. The Customer Service and personal Service that I received was nothing less than Outstanding. To be a Baldrige Award Winner is difficult at best since I personally worked for a Company that won the Baldrige Award knowing what standards have to be achieved. My Salesman was outstanding in every way and I will recommend him to everyone I talk to. Since the sale, he has called me once and sent me a follow up letter to see if everything was what I expected. Thank you Ned but Thank you Park Place Lexus for the outstanding service you have given. I look forward to being a satisfied customer for many years to come! John Thomas More

I would never purchase a car from any other dealership. The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoya The quality experience received during every service visit for the past 3 years has been excellent. The buying experience has been equally as enjoyable. This dealership with out a doubt is a model for customer service and certainly has earned my loyalty for years and years to come. More

Contacted Molly after searching your website for the third LS 460 we wanted to own. Excellent and very helpful website. Molly was excellent in all aspects of our experience. We talked on the phone and e third LS 460 we wanted to own. Excellent and very helpful website. Molly was excellent in all aspects of our experience. We talked on the phone and exchanged emails. In each case she was very prompt and answered our questions. My wife said "it was the best buying experience she had ever had." I agree. We will definitely be looking to Park Place Lexus of Grapevine the next time we need a car. We feel blessed we found you. I expect the maintenance service to be just as good. More

Since I am a senior I have purchased many cars in my lifetime and the majority of the time I did the dealing on the cars I bought. My experience with John and the Lexus dealership has been an enjoyable lifetime and the majority of the time I did the dealing on the cars I bought. My experience with John and the Lexus dealership has been an enjoyable experience and I cannot say that about any other dealer I have dealt with. This includes mercedes, cadillac, landrover etc. etc. John takes the time to explain details about the car that others do not either know about or don't think it is necessary to explain particularly to a female.He actually made buying a car fun. My comments are very sincere. Phala Helm M.D. More

My sales person Hasan and his manager Juan have been very helpful in assisting me in this process. Hasan was extremely thorough and knowledgeable in explaining features of Park Place and my new car. helpful in assisting me in this process. Hasan was extremely thorough and knowledgeable in explaining features of Park Place and my new car. More

My experience at Park Place was outstanding as usual. The Park Place family does everything possible to ensure that when you need (or want) a new car you really don't think about going anywhere else. Everyon Park Place family does everything possible to ensure that when you need (or want) a new car you really don't think about going anywhere else. Everyone from the receptionist to the managers are professional, friendly and helpful. They truly make you feel like they want your business and want your experience to be special. For me, buying a car anywhere but Park Place is pretty much out of the question. More

The staff at park placer Lexus is very helpful. Josh has gone out of his way to make sure I got the car I wanted and the price was very fair. I look toward to purchasing another vehicle from park place. gone out of his way to make sure I got the car I wanted and the price was very fair. I look toward to purchasing another vehicle from park place. More

The focus on meeting my purchasing needs was outstanding, starting with Hasan Qazi, our sales person and extending to everyone we met. In 40+ years of purchasing cars I have never had such a pleasant buying starting with Hasan Qazi, our sales person and extending to everyone we met. In 40+ years of purchasing cars I have never had such a pleasant buying experience, nor did I ever think I would. The customer focused processes and attitudes are working. I hope the dealership has the discipline and focus to continue doing what they are doing; its working. More

We found the whole team very delightful, friendly and easy to work with during the process of our new vehicle purchase. Brandon was very patient,knowledgeable and informative and made our experience easy to work with during the process of our new vehicle purchase. Brandon was very patient,knowledgeable and informative and made our experience very enjoyable. We look forward to our future relationship with Park Place Lexus and plan to enjoy our new vehicle to the utmost. Thanks to all!!! More