Park Place Lexus Grapevine

The service was great, Matt was very attentive and patient with my questions. This was my first major car purchase and he walked me through it very well. Great job Matt! patient with my questions. This was my first major car purchase and he walked me through it very well. Great job Matt! More

This is my second new car ro be purchased at Park Place Grapevine. The service - from the receptionist, the people who greet you when you pull into the service drive, my salesperson, Reuben, the finance Grapevine. The service - from the receptionist, the people who greet you when you pull into the service drive, my salesperson, Reuben, the finance guy, Tony, and Austin, my service guy, the staff is totally devoted to providing excellence. I have sent two buyers to the dealership and although I have described the experience in detail, they have been totally blown away to experience it first hand. Park Place certainly matches the quality and service of the automobiles they sell and service. I love my Lexus and the Park Place experience! More

I believe this is our sixth car from Park Place and could not be happier. Mike is the best and goes to great lengths to do right by us. Everyone at Park Place is extremely helpful and friendly. not be happier. Mike is the best and goes to great lengths to do right by us. Everyone at Park Place is extremely helpful and friendly. More

Casey did an outstanding job working the deal to get us the car we wanted at the right lease payment. He called me with an opportunity to get into the new GS350 and we did everything over the phone and via the car we wanted at the right lease payment. He called me with an opportunity to get into the new GS350 and we did everything over the phone and via email. Very short time at the dealership. Great buying experience. More

I thought everyone was very nice and really made sure we got what we wanted! I didnt feel presured at all the have to buy anything which I really enjoyed and it made buying this car a mor enjoyable proccess got what we wanted! I didnt feel presured at all the have to buy anything which I really enjoyed and it made buying this car a mor enjoyable proccess. More

John is an example of what great customer service should be and rarely is in today's marketplace. He's thorough, friendly, and willing to go the extra mile. I would recommend him to anyone looking to purch be and rarely is in today's marketplace. He's thorough, friendly, and willing to go the extra mile. I would recommend him to anyone looking to purchase/lease a car. More

We set out on Saturday to check dealerships out to see if we could choose a car to test drive only. We started with the Lexus dealership because we had searched online and found that we were interested in th we could choose a car to test drive only. We started with the Lexus dealership because we had searched online and found that we were interested in the ES350. We were only going to test drive. When we arrived, we saw a used one that looked perfect for us. The salesman Casey Case came out to offer assistance. We really wanted to look inside and he was very helpful in showing us this car. After talking for a little bit, we needed to do our test drive. Casey went and got a brand new ES350 that had the upgrades that we were interested in. We test drove the car and immediately liked it. When we got back, there was no high pressure and after talking for a little bit, we decided to take this a little farther and see if the numbers could work. Casey was able to answer all our questions and work with us till we came to the conclusion that we were indeed buying a car that day. There was never any pressure to say yes to anything and it was a very satisfying new car experience. Everyone we had dealings with was so nice and courteous at this dealership. More

This was the best care buying experience from start to finish it was perfect. Way to go Casey and Lexus of Grapevine. Let's not forget about Butch ( he keeps us coming back) finish it was perfect. Way to go Casey and Lexus of Grapevine. Let's not forget about Butch ( he keeps us coming back) More

Vincent was very knowledgeable about the car we bought, he was friendly, courteous, not aggressive, and a pleasure to work with. probably the best Sales person I have ever worked with. Kevin did an exc he was friendly, courteous, not aggressive, and a pleasure to work with. probably the best Sales person I have ever worked with. Kevin did an excellent job answering all our finance questions (and we had a lot!!). He explained in great detail every form we needed to sign, and exactly what we were signing. I only spoke with Blake for a short time, however, he explained some service policies and procedures at park Place. He also answered several questions I had and made me feel comfortable knowing my car will get the service I need when I bring my car in for service. I also met the gentleman selling the accessory items. He is a very pleasant person, and made me feel comfortable there. More

We had the most wonderful experience working with Hasan in buying our 2012 RX350. We even enjoyed talking with Kevin about financing. Who can say that? We will absolutely recommend friends to talk to Ha in buying our 2012 RX350. We even enjoyed talking with Kevin about financing. Who can say that? We will absolutely recommend friends to talk to Hasan at Park Place Lexus in Grapevine. More