Park Place Lexus Grapevine
Grapevine, TX
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The focus on meeting my purchasing needs was outstanding, starting with Hasan Qazi, our sales person and extending to everyone we met. In 40+ years of purchasing cars I have never had such a pleasant buying starting with Hasan Qazi, our sales person and extending to everyone we met. In 40+ years of purchasing cars I have never had such a pleasant buying experience, nor did I ever think I would. The customer focused processes and attitudes are working. I hope the dealership has the discipline and focus to continue doing what they are doing; its working. More
We found the whole team very delightful, friendly and easy to work with during the process of our new vehicle purchase. Brandon was very patient,knowledgeable and informative and made our experience easy to work with during the process of our new vehicle purchase. Brandon was very patient,knowledgeable and informative and made our experience very enjoyable. We look forward to our future relationship with Park Place Lexus and plan to enjoy our new vehicle to the utmost. Thanks to all!!! More
Russell Young was very professional and has a great personality. Russell answered our questions promptly and made it a completely smooth purchase. It was a pleasurable shopping experience, we will be b personality. Russell answered our questions promptly and made it a completely smooth purchase. It was a pleasurable shopping experience, we will be back for our next car at Park Place! Sincerely Albert and Frances Trujillo More
Perfect service. Casey saved me over $60 on my monthly payment. I would recommend Casey to anyone who was looking for a Lexus, he is a true asset to your company payment. I would recommend Casey to anyone who was looking for a Lexus, he is a true asset to your company More
This was one of the easiest car purchases I have made. Everyone at the dealership was extremely friendly and willing to help. I had originally talked with Matt the weekend before and just showed up the f Everyone at the dealership was extremely friendly and willing to help. I had originally talked with Matt the weekend before and just showed up the following weekend to show my wife the car. Matt was busy with a customer, and didn't know we were coming, he immediately asked Troy to help us. I thought that was great so we didn't have to wait around. Both Matt and Troy were great to deal with and I have recommended a co-worker to your dealership and to work with either Matt or Troy. Thanks again. More
This is the 2nd vehicle we have purchased from Park Place in Grapevine. We have been thoroughly satisfied with both the sales & service teams. Our customer service tech Butch Shank is excepional. John Scho in Grapevine. We have been thoroughly satisfied with both the sales & service teams. Our customer service tech Butch Shank is excepional. John Schook, our salesman was very friendly,helpful and informative. More
Great experience with great people. Dealership is top of the line. Will recommend to friends and family. What a great place to buy a car. Consultants always friendly and helpful. the line. Will recommend to friends and family. What a great place to buy a car. Consultants always friendly and helpful. More
As always, our buying experience at Park Place Lexus was a positive one. Every Park Place Lexus employee whom we encountered was friendly, helpful, and committed to providing the best possible customer ser a positive one. Every Park Place Lexus employee whom we encountered was friendly, helpful, and committed to providing the best possible customer service. Kudos to John Schock who exemplifies Park Place Lexus' dedication to exemplary service. More
This was my third purchase of Lexus cars through Park Place and probably my best experience yet. Time was taken to explain the various finance options and the specifics of the lease details. We agreed Place and probably my best experience yet. Time was taken to explain the various finance options and the specifics of the lease details. We agreed to the deal based on the January, 2012 program with delivery of my new car in 3 weeks. However, the program changed on February 1. We worked together to determine the best structure for me. I appreciate this concern for the customer. The process of trading in my car was facilitated simply and conveniently. Overall, it was a pleasure to do buisness. More